Today I Visited the Stafford store to collect some items which I had ordered. Upon arrival I was greeted by Tom, he was very helpful when I arrived in store making sure i had everything I needed and... See more
Company replied
Location
Switch location38 Gaolgate Street, ST16 2NR Stafford, GB
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Tom was so helpful today to find the best options for broadband and sim. After running into a glitch trying to set up service online he was able to set up everything I needed with great efficiency. Ve... See more
Company replied
Kam was very personable and helpful and listened to our requirements and got us a great deal on 2 phones and a tablet
We had a possible problem on our phone so called in to see if they could help. Rich was superb. Nothing was too much trouble. He was polite, friendly and professional. He solved our problem and offer... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Stafford Gaolgate Street
Written by the company
Contact info
38 Gaolgate Street, ST16 2NR, Stafford, United Kingdom
5.0
Excellent
586 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Tomm
Tom, was very patient and attentive in sorting out our problem.
7 September 2026
Unprompted review
Kam was very personable and helpful and…
Kam was very personable and helpful and listened to our requirements and got us a great deal on 2 phones and a tablet
7 September 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Tom was very helpful when I visited the…
Tom was very helpful when I visited the store looking to obtain broadband.
5 September 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Martin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent Customer Service
Tom was so helpful today to find the best options for broadband and sim. After running into a glitch trying to set up service online he was able to set up everything I needed with great efficiency. Very thorough and professional. Great service!
4 September 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stafford store
Today I Visited the Stafford store to collect some items which I had ordered. Upon arrival I was greeted by Tom, he was very helpful when I arrived in store making sure i had everything I needed and that my order was done correctly. Whilst we was sorting the paper work out tom kindly found me a better deal for my phone contract , saving more money and gaining more , I am Very happy with my visit in store today , thankyou Tom!x
3 September 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Shannon,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was amazing thanks for all your…
Tom was amazing thanks for all your help
3 September 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Toni,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom helpled me reduce my broadband cost…
Tom helpled me reduce my broadband cost and got me a good deal on a new sim only. Very professional thanks tom
3 September 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hi Geff, thank you so much for your wonderful review and the amazing support you’ve shown for Tom, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Tom is very helpful and solved the…
Tom is very helpful and solved the questions i had. Didn't feel rushed.
1 September 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
"Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
It was a seamless and easy experience
It was a seamless and easy experience. The staff were very supportive and explained everything accordingly
31 August 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Daphne,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emma you where a life saving help…
Emma you where a life saving help thankxxxx really was so helpfull 😇
31 August 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hi Dale, thank you so much for your wonderful review and the amazing support you’ve shown for Emma, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Thomas was great he sorted out my…
Thomas was great he sorted out my issues and without him it would not have been completed
31 August 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Emma was amazing so attentive down to…
Emma was amazing so attentive down to earth
And very helpful and friendly
29 August 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey George,
Thanks for the lovely review and fantastic support for Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service from Emma
Very good service from Emma, explained everything perfectly that i needed to understand the contract
29 August 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Tanaka,
Thanks for the lovely review and fantastic support for Emma. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Quality service
29 August 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Jack,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kam has been very helpful and…
Kam has been very helpful and informative. She provided with all the information for the varying options.
Very helpful and polite.
25 August 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It was nice to have such friendly…
It was nice to have such friendly members of staff ie tom and kam. Very good service
25 August 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Elizabeth,
Thanks for the lovely review and fantastic support for Tom and Kam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Tom helped me sort my update on my…
Tom helped me sort my update on my phone. Thankyou
24 August 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Sheila,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Perfect service from tom with my new…
Perfect service from tom with my new sim deal
Very friendly
24 August 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Mandy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Tom was very helpful and professional, he gave me a great deal on my phone, watch & broadband.
22 August 2026
Unprompted review
Reply from Vodafone UK - Stafford Gaolgate Street
Hey Nicole,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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