Sanj and Ketan were more than accommodating. We weren’t sure what to get phone and plan wise but Sanj talked us through the differences. We left the shop satisfied we had bought the right plan and new... See more
Company replied
Location
Switch location93 High Street, TW18 4DP Staines, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Sanj & Mourya were absolutely amazing! I just moved to the UK. Day 1 and they got me connected with fiber broadband and mobile service! I couldn’t be happier. And at an amazing rate. Great location he... See more
Company replied
I would really reccomend this branch in Staines, Sanj helped me close my account and gave me good information regarding options of using broadband while in between moving houses. He was patient, kind... See more
Company replied
I just visit a week before (Vodafone Staines) regarding SIM plan,Mr. Sanj gives me a lot of suggestions and better options to choose. He also tell me some more promotions just like insurances,broadban... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Staines
Written by the company
Contact info
93 High Street, TW18 4DP, Staines, United Kingdom
4.9
Excellent
149 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant service by friendly and…
Brilliant service by friendly and knowledgeable staff
29 June 2026
Unprompted review
Reply from Vodafone UK - Staines
Hey Diane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Highly recommend….
Sanj and Ketan were more than accommodating. We weren’t sure what to get phone and plan wise but Sanj talked us through the differences. We left the shop satisfied we had bought the right plan and new phone. Would highly recommend Vodafone Staines for any mobile needs
29 June 2026
Unprompted review
Reply from Vodafone UK - Staines
Hey Shinobimisti,
Thanks for the lovely review and fantastic support for Sanj and Ketan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good customer service explained the…
Good customer service explained the process patient made easy to underdstand
29 June 2026
Unprompted review
Reply from Vodafone UK - Staines
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I came in and they were really helpful
I came in and they were really helpful. Solved my problem and went above and beyond. I will recommend
12 June 2026
Unprompted review
Reply from Vodafone UK - Staines
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ketan @ Staines store was brilliant and…
Ketan @ Staines store was brilliant and did got me a great deal. Really appreciate his knowledge and experience.
Thanks
Tapas
31 May 2026
Unprompted review
Reply from Vodafone UK - Staines
Hey Tapas,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Perfect service great to show all that…
Perfect service great to show all that was available
31 May 2026
Unprompted review
Reply from Vodafone UK - Staines
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sanj & Mourya were absolutely amazing!
Sanj & Mourya were absolutely amazing! I just moved to the UK. Day 1 and they got me connected with fiber broadband and mobile service! I couldn’t be happier. And at an amazing rate. Great location here in Staines. Very friendly and amazing customer service. Very personable and down to earth. Seriously, amazing staff at this location!
19 May 2026
Unprompted review
Reply from Vodafone UK - Staines
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Good service from swayem
16 May 2026
Unprompted review
Reply from Vodafone UK - Staines
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Staines
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Staines
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and helpful service 100%
30 April 2026
Unprompted review
Reply from Vodafone UK - Staines
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
sanjeet was very helpful and efficient
sanjeet was very helpful and efficient
27 April 2026
Unprompted review
Reply from Vodafone UK - Staines
Hey PUBG loverz,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Staines
Hey Bhrat,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sanj the colleague who was helping us
Sanj the colleague who was helping us. Made the process so seamless. Very friendly and definitely made me become loyal to the brand
19 March 2026
Unprompted review
Reply from Vodafone UK - Staines
Hey Sufyaan,
Thanks for the lovely review and fantastic support for Sanj.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Sanjeet at Staines shop
I upgraded my iPhone at the Staines shop and messed up the transfer from iPhone 13 to iPhone 17. Sanjeet, who I saw initially, helped me by starting the transfer from scratch and getting my new phone ready for use. He could not have been more helpful and I am very grateful. He is a credit to Vodafone.
26 February 2026
Unprompted review
Reply from Vodafone UK - Staines
Hey Sue,
Thanks for the lovely review and fantastic support for Sanjeet.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Swayem was the most helpful
Swayem was the most helpful, friendly and efficient sales advisor. Would come back purposely due to his service! Super and a true asset to your business!
14 February 2026
Unprompted review
Reply from Vodafone UK - Staines
Hey Daisie,
Thanks for the lovely review and fantastic support for Swayem.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
swayem the absolute best
swayem the absolute best. So helpful and nothing was too much trouble. Superb service
14 February 2026
Unprompted review
Reply from Vodafone UK - Staines
Hey Sarah,
Thanks for the lovely review and fantastic support for Swayem.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Swayem was brilliant
Swayem was brilliant, really friendly and attentive. Answered all questions needed! Very helpful.
14 February 2026
Unprompted review
Reply from Vodafone UK - Staines
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was at vodafone Staines to pick my…
I was at vodafone Staines to pick my phone and I was really happy with Anoch assistance, patient , advised me what to do and went above and beyond to ensure I understood the process and policy.
11 February 2026
Unprompted review
Reply from Vodafone UK - Staines
Hey Tom,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good customer service
26 January 2026
Unprompted review
Reply from Vodafone UK - Staines
Hey Jack,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.