Vodafone UK - Stevenage Reviews 

289
TrustScore 5 out of 5

4.9

42 Queensway, SG1 1EE Stevenage, GB


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Rated 5 out of 5 stars

I have been with Vodafone for 25 years. Always been extremely happy with service. Particularly knowing I can call in and ask for advice anytime. Was served by Glenn today who was very helpful, exp... See more

Company replied

Rated 5 out of 5 stars

Glenn was really helpful and explained everything so clearly. He was cheerful, pleasant to talk to yet professional. I would recommend Vodafone stevenage to anyone buying a new phone.

Company replied

Rated 5 out of 5 stars

Even though there was not an eventual sale the service and pleasantness from the store was outstanding. I was served by Venkata who clearly answered all my queries. This is why I have been with Vodaph... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Stevenage

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 42 Queensway, SG1 1EE, Stevenage, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

289 reviews

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4.9

All reviews

(289)

42,657 reviews in the last 12 months

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Rated 5 out of 5 stars

Visited Stevenage store and was served…

Visited Stevenage store and was served by Tony, he was very helpful and made the upgrade much easier explained everything very clearly. Defo recommend Tony at the stevenage store.

11 June 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Rachel,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gertrude was as helpful as yours

Gertrude was as helpful as yours. Gertrude just the best

10 June 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey there,

Thanks for the lovely review and fantastic support for Gertrude. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gertrude ia a wonderful friendly young…

Gertrude ia a wonderful friendly young lady . Gertrude is very knowledgeable and helpful . Gertrude has sorted my account and I am very happy

3 June 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had the most amazing experience with…

I had the most amazing experience with Tony today I have zero idea about phones and he helped me from start to finish with my upgrade, recommend him to everyone he’s a star I will be letting family and friends know we’re to go when needing new phones x

2 June 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Sienna,
Thanks for the lovely review and fantastic support for Tony.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service from joao and very…

Very good service from joao and very well mannered staff

26 May 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Alan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Venkat very good and helpful great…

Venkat very good and helpful great member for your team

19 May 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil is and expect he done a good job…

Anil is and expect he done a good job for me.I do appreciate his services

8 May 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Jackelin,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Joao has been very helpful

7 May 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Paul,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil

Anil , he helped with my new contract , Nice person .

4 May 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Shan,

Thanks for the lovely review and fantastic support for Anil.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

All i could say that if they move the…

All i could say that if they move the amazing Gertrude I won't be coming the store again. GERTRUDE is amazing 👏 🤩

2 May 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Rose,
Thanks for the lovely review and fantastic support for Gertrude.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a great service from Gertrude…

I had a great service from Gertrude today.

1 May 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Steve,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil extremely helpful fixed my…

Anil extremely helpful fixed my problems very quickly and efficiently.

10 April 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Christine,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil is really a professional,he…

Anil is really a professional,he attends to me calmly even when I told him to cancel the set up he did,he just calmly explain why I should do it,
I recommend him as a good customer service officer

8 April 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey
This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil the experience today was very good…

Anil the experience today was very good with an excellent service and very helpful attitude.

8 April 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Papworth,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We have the best experience with …

We have the best experience with venkat. He help up with all the questions we have . We really appreciate his time and effort. We will definitely come back to him again.

2 April 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gertrude was helpful and reduced the…

Gertrude was helpful and reduced the price of my plan

1 April 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Marlene,

Thanks for the lovely review and fantastic support for Gertrude.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from joao managed to fix…

Great service from joao managed to fix my problem

10 March 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Alzoubi,

Thanks for the lovely review and fantastic support for Joao.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil

Anil, Very helpful and supportive, planning to move from Ee

10 March 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Deborah,

Thanks for the lovely review and fantastic support for Anil.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil

Anil
Very good, moved from three to Vodafone great deal .

10 March 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey Ify,

Thanks for the lovely review and fantastic support for Anil.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Anil very good service and hepful

10 March 2026
Unprompted review
Vodafone UK - Stevenage logo

Reply from Vodafone UK - Stevenage

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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