Matt at the thistle centre in Stirling is just the most helpful and patient man. Helped select the right package and phone for my needs and did so with consideration. A great shopping experience. Than... See more
Company replied
Location
Switch locationUnit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA Stirling, GB
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Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.
Company replied
We have always used Vodaphone and so it is our 'go to shop'. We were greeted by Caitlin as soon as we arrived. We explained our requirement to upgrade my old mobile. She quickly researched our best op... See more
Company replied
We went into the Stirling location to query a switch from Three to Vodafone with both a device and separate sim upgrade. Both Caitlin and Alex were incredibly helpful explaining the various options an... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Stirling
Written by the company
Contact info
Unit 6a Marches Mall , The Thistle Shopping Centre, FK8 2EA, Stirling, United Kingdom
4.9
Excellent
193 reviews
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Fantastic host and very helpful with my…
Fantastic host and very helpful with my problem. Lindsey went out her way to get me the best deal i could get in my price range. Walked away a very happy customer
10 July 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Darren,
Thanks for the lovely review and fantastic support for Lindsey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matt at the thistle centre in Stirling…
Matt at the thistle centre in Stirling is just the most helpful and patient man. Helped select the right package and phone for my needs and did so with consideration. A great shopping experience. Thank you
9 July 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Jan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Fantastic service from Susie
Susie, the store manager was exceptionally helpful today. Firstly she sorted my problem with my apps then talked me through the options for my new phone. She was very patient and listened to what I wanted from my phone . I couldn't fault the service I got today. Thank you.
2 July 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Lizzie,
Thanks for the lovely review and fantastic support for Susie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Positive Upgrade and New Contract Experience
We went into the Stirling location to query a switch from Three to Vodafone with both a device and separate sim upgrade. Both Caitlin and Alex were incredibly helpful explaining the various options and made sure we left happy understanding our new contracts.
28 June 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Kaela ,
Thanks for the lovely review and fantastic support for Caitlin and Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Friendly, patient and helpful
We have always used Vodaphone and so it is our 'go to shop'. We were greeted by Caitlin as soon as we arrived. We explained our requirement to upgrade my old mobile. She quickly researched our best options, guided us through the process. The item was ordered to be delivered to our home (it arrived next day) Caitlin was very patient, gracious with two dinosaurs who are not tech savvy and gave us confidence to do the transfer of data ourselves. She also welcomed us back if we had any issues.We felt we got a good deal and great service so very happy. We did have to return with a small query and Matthew was able to help on that occasion.
24 June 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Susie was extremely helpful and…
Susie was extremely helpful and informative. She took time to explain everything really well.
18 June 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Malcolm,
Thanks for the lovely review and fantastic support for Susie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin was very helpful and quick to…
Caitlin was very helpful and quick to assist. Great service, thank you!
17 June 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Sachin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Help
Lindsey was very kind and helpful. It was easier to get my issue resolved with her around.
17 June 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Zohaib,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Susie is always a massive help
Susie is always a massive help, as are all the staff in the Stirling branch. Knowing that I can trust Susie to give me the best deal going is important. A credit to the company.
11 June 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hi David, thank you so much for your wonderful review and the amazing support you’ve shown for Nicola , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Great service from Lindsey in Stirling
Great service from Lindsey in Stirling. Fixing new broadband where i had messed my account up online.
12 June 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey,
Thanks for the lovely review and fantastic support for Lindsey.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Caitlin understood the reason for my…
Caitlin understood the reason for my visit and explored ways to resolve the issue. To my satisfaction.
8 June 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Joe,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Stirling service
I was visiting Stirling and called in to your shop.
I knew I needed to upgrade and much prefer face to face. I find looking online overwhelming.
Susie met me with a smiling face and endless patience and knowledge
Not only did I buy a phone but changed our home WiFi from EE.
The whole experience was perfect for me.
2 June 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Jacqui,
Thanks for the lovely review and fantastic support for Susie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Clunky process but excellent support staff
I was changing 4 phones to new contacts and the process was very clunky, the same process had to be repeated 4 times for some reason !!
Fortunately Matt was incredibly patient and helpful with this.
3 June 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Derek,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went for an upgrade at Vodafone…
I went for an upgrade at Vodafone Stirling and Caitlin helped me pick out a phone and plan that suited my needs. She was very nice, polite and easy to talk to.
28 May 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Robertson,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Found the experience stress free.
Found the experience stress free.
Well explained as I am of the older generation.
Thanks to Caitlin.
28 May 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Helen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and approachable staff that clearly understood my issues.
I am an elderly disabled customer and was treated with respect and great patience from staff member Susie making my visit a pleasant one. If I could I would have given her 10 stars.
She fully understood my needs, and explained very clearly a very confusing situation that I was dealing with.
26 May 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Stirling
Hey Patricia,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Lindsey at the Stirling branch went…
Lindsey at the Stirling branch went above and beyond to make the experience of switching my phone snag free and enjoyable. She provided an excellent service, guided me through every step and gave me advice I could trust. Thank you!
6 May 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Ho-Yi,
Thanks for the lovely review and fantastic support for Lindsey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Matt was very helpful
Matt was very helpful, made it a quick and easy process to set up our new wifi contract
6 May 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey Grace,
Thanks for the lovely review and fantastic support for Matt.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Callum was a top class guy with…
Callum was a top class guy with admirable people skills making my son who has adhd open up and talk to him about our upcoming football trip away. Callum helped me with my SIM card issue and the other manager I can’t quite remember her name but she was very helpful too, we had a great wee chat also. I actually enjoyed my wee visit to Vodafone. Although stressed out when I got there. Top class customer service. Hope the managers meeting goes well and Rock those shorts mate. 🤝 all the very best.
30 April 2026
Unprompted review
Reply from Vodafone UK - Stirling
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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