Clarence dealt with our question politely and efficiently and even managed to save me money, which was great !
Company replied
Location
Switch location56 High Street, GL5 1AS Stroud, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Dan in your Stroud store. Absolute diamond. Personable, encyclopaedic, friendly, solution focused, and unflappable. Dan is an outstanding employee, if I could give him an award myself, I certainly wou... See more
Company replied
Informed by text of significant increase in monthly cost of sim only contract at the end of 2 year contract. Went into Stroud Vodafone spoke with Zaid and Soheila. They could not have been more helpfu... See more
Company replied
I went in to Vodafone today to upgrade my son’s phone. I do dread upgrading due to some issues in the past, but Dan has been fantastic. The upgrade was seamless, straightforward and fast. Whilst doing... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Stroud
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
56 High Street, GL5 1AS, Stroud, United Kingdom
4.9
Excellent
210 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dan has been so very helpful .
Dan has been so very helpful .. taking time to talk me through new phone deals and contract SIM only deals . Although I didn’t go ahead with the above I am very grateful for all the time he spent with me
15 April 2026
Unprompted review
Reply from Vodafone UK - Stroud
Hey Dawn,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan was super helpful and made the…
Dan was super helpful and made the process really easy.
It made changing over to Vodaphone simple and easy.
11 April 2026
Unprompted review
Reply from Vodafone UK - Stroud
Hey Jake
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Clementina was really helpful and…
Clementina was really helpful and helped with my tech problems
9 April 2026
Unprompted review
Reply from Vodafone UK - Stroud
Hey Stonemad ,
Thanks for the lovely review and fantastic support for Clementina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service by clementina
Excellent service by clementina! Helped with transfer
1 April 2026
Unprompted review
Reply from Vodafone UK - Stroud
Hey Elaine,
Thanks for the lovely review and fantastic support for Clementina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liv has been amazing and I am extremely…
Liv has been amazing and I am extremely grateful. Tkank you.
17 March 2026
Unprompted review
Reply from Vodafone UK - Stroud
Hey Les,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Olivia was very helpful to both of us
Olivia was very helpful to both of us. Also spent the time chatting whilst waiting for the details to go through. We would definitely recommend coming here to get your next upgrade.
9 March 2026
Unprompted review
Reply from Vodafone UK - Stroud
Hey Kay,
Thanks for the lovely review and fantastic support for Olivia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Popped in to get my phone sorted and…
Popped in to get my phone sorted and viki transfered my data over from my phone - great store, very helpful
3 March 2026
Unprompted review
Reply from Vodafone UK - Stroud
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service today by Jack in…
Excellent service today by Jack in stroud vodafone.
Quick and informative about all aspects of buying a new phone and airtime plan.
2 March 2026
Unprompted review
Reply from Vodafone UK - Stroud
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience today on Broadband…
Great experience today on Broadband very helpful efficient service Stroud, Jack
13 February 2026
Unprompted review
Reply from Vodafone UK - Stroud
Hey Juliana,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Oliwia in stroud helped me with my…
Oliwia in stroud helped me with my phone massively, my phone downloaded all sorts of cleaning apps to which she cleared and made my phone normal again! I'm so pleased
13 February 2026
Unprompted review
Reply from Vodafone UK - Stroud
Hey Peter,
Thanks for the lovely review and fantastic support for Oliwia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was fantastic helping us sort out…
Jack was fantastic helping us sort out our confusing contracts. Really helpful and nice guy.
14 January 2026
Unprompted review
Reply from Vodafone UK - Stroud
Hey Lydia,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack
Jack, did a wonderful job helping with 3 contracts and 2 new phone, very informative and kind
14 January 2026
Unprompted review
Reply from Vodafone UK - Stroud
Hey there,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer services
I was served by Jack and he was the most helpful and pleasant person.
He dealt with my query very quickly and with delightful customer service.
6 January 2026
Unprompted review
Reply from Vodafone UK - Stroud
Hey Anne,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Soheila has been really brilliant and…
Soheila has been really brilliant and patient......a real asset
6 January 2026
Unprompted review
Reply from Vodafone UK - Stroud
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Great deal in the shop today
Great deal in the shop today! Thanks Soheila.
5 January 2026
Unprompted review
Reply from Vodafone UK - Stroud
Hey Frank,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Stroud
Hey Chloe,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was very helpful in me chousing a…
Jack was very helpful in me chousing a new phone
17 December 2025
Unprompted review
Reply from Vodafone UK - Stroud
Hey Michael,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Stroud
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great
Great, quickly service with Soheila and Liv in Stroud. Get the renewed contract and new broadband with Vodafone. Great job.
1 December 2025
Unprompted review
Reply from Vodafone UK - Stroud
Hey Anna,
Thanks for the lovely review and fantastic support for Soheila and Liv.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Without doubt the best Vodafone shop in…
Without doubt the best Vodafone shop in the UK!. Thanking you Stroud! I recently had a technical issue and needed assistance. On my first visit I was so impressed with how helpful everyone was. Since then I have had reason to call in again and happily encouraged a friend to sign up with Vodafone. I can hardly credit just how truly lovely, helpful and polite everyone was. My special thanks to Soheila, Jack, Kelly and Liv.....Brilliant!
19 November 2025
Unprompted review
Reply from Vodafone UK - Stroud
Hi, We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.