Has so much difficulty with the live chat on Friday so popped in the shop after work and was really helped efficiently. As always guy that served me has been working there for a long time, sorry I can... See more
Company replied
Location
Switch location1a North Street, CO10 1RB Sudbury, GB
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After a two hour Web chat, the problem remained unresolved. I decided to visit the Vodafone shop in Sudbury, within ten minutes, everything was fixed, up and running again. Ash, the advisor, was brill... See more
Company replied
This was the third occasion I've visited Kurt at the Sudbury branch of Vodafone. He knew he was going to make a sale but still was incredibly helpful and patient, taking me through the whole process o... See more
Company replied
Ashley and the team were extremely efficient and patient. Explained everything throughout as there were some issues in completing the process. A complete and thorough demonstration of the new devic... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Sudbury
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
1a North Street, CO10 1RB, Sudbury, United Kingdom
4.9
Excellent
143 reviews
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Excellent help from Ash
Excellent help from Ash. His quiet patience was really appreciated.
1 August 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Elaine,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service as always with Ash xx
Fantastic service as always with Ash xx
1 August 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Deanne,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good customer service
Very good customer service, really helpful and friendly
1 August 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Lucy,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very kind helpful staff on all occasions
Very kind helpful staff on all occasions
29 July 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Susan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Very pleased with Ash.
18 July 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Michael,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service
Very good service, friendly staff, excellent experience. Thanks
27 June 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Sabrina,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Has so much difficulty with the live…
Has so much difficulty with the live chat on Friday so popped in the shop after work and was really helped efficiently. As always guy that served me has been working there for a long time, sorry I can't remember his name but he is always so helpful and lovely
5 June 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Good service from the staff
Good service from the staff. Helped me save money!!
30 May 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Jack,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I was able to reduce my monthly…
I was able to reduce my monthly outgoings including adding another SIM card to my contract. Everything was sorted out quickly and easily and the advisor was very knowledgeable and helpful.
18 May 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey VL,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Staff always pleasant and helpful.
2 May 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Dorothy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Representative Phoenix (Ross?) was…
Representative Phoenix (Ross?) was superb. Two visits, service was comprehensive and painless
1 May 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Brian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgraded our phones this week
Upgraded our phones this week, not very tech savy but Phoenix was great, sorted everything for us and set phones up ready for use.
Thank you
14 April 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Deborah,
Thanks for the lovely review and fantastic support for Phoenix.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Patient and understanding team.
As always the team at Sudbury provide excellent customer service. Particularly Ashley and Phoenix, nothing is ever too much trouble for them, they are so patient and explain everything. I wouldn’t consider going anywhere else.
11 April 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Suzanne,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ashley lived up to expectations very…
Ashley lived up to expectations very helpful and quick. Many thanks.
7 April 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ash was very helpful!
I came in and spoke to Ash today. He was amazing and so helpful. He reassured me every step and explained what he was doing throughout my experience. He was an absolute star and was I was very grateful to be able to go into a store and speak to a person and get the help I needed!
4 April 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Camilla,
Thanks for the lovely review and fantastic support for Ash.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Vodafone service
I needed to update my phone and review my contract and popped into the Vodafone shop in Sudbury. I was lucky as the shop wasn’t busy but the help I had was so useful. I saw Kurt and he gave me really good advice on which phone to go for and which plan. Nothing was too much trouble. At no point did I feel rushed into making a decision. Really good service.
12 March 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Royna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptionally helpful and knowledgeable…
Exceptionally helpful and knowledgeable team. Thank you!
12 March 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Rosie
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very helpful setting up my new S26
Very helpful setting up my new S26. Thanks team.
6 March 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Another great experience from the…
Another great experience from the Sudbury team always happy to help. Always go into store directly instead of online as the guys in store are always so helpful and friendly!
27 February 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Andrew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Very good service explained everything…
Very good service explained everything to me and did a good deal too
18 February 2026
Unprompted review
Reply from Vodafone UK - Sudbury
Hey Dave,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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