We were served today by Warren in Sutton town centre and he was fantastic! He was patient and kind and was able to answer all the questions to my elderly mother in a way she understood. His customer s... See more
Company replied
Location
Switch location151 High Street, SM1 1JH Sutton, GB
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Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Sutton
Written by the company
Contact info
151 High Street, SM1 1JH, Sutton, United Kingdom
4.8
Excellent
228 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Fantastic service warren
We were served today by Warren in Sutton town centre and he was fantastic! He was patient and kind and was able to answer all the questions to my elderly mother in a way she understood. His customer service skills are gold standard and I couldnt praise him more.
26 June 2026
Unprompted review
Reply from Vodafone UK - Sutton
Hey Regina,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Tinsley was excellent really helpful
Tinsley was excellent really helpful
25 June 2026
Unprompted review
Reply from Vodafone UK - Sutton
Hey Ndricim,
Thanks for the lovely review and fantastic support for Tinsley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good custoner service provided by…
Very good custoner service provided by Ainsley. He is very good guy and helpful as well.
25 June 2026
Unprompted review
Reply from Vodafone UK - Sutton
Hey Meghraj,
Thanks for the lovely review and fantastic support for Ainsley. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Ainsley.
Excellent service from Ainsley.
Friendly, professional and helpful.
Thanks!
20 June 2026
Unprompted review
Reply from Vodafone UK - Sutton
Hey Soameson,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I've just had a brilliant customer…
I've just had a brilliant customer experience with a Zac at Vodafone Sutton. He was patient, understanding, and never tried push a sale . We reached a conclusion on the basis of a partnership looking for a solution to a challenge at the end of which everybody was happy with the outcome
4 June 2026
Unprompted review
Reply from Vodafone UK - Sutton
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Warren was excellent with his advice…
Warren was excellent with his advice given, he explained everything clearly to both my son and I and was extremely helpful
5 June 2026
Unprompted review
Reply from Vodafone UK - Sutton
Hey Stephen,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Warren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
If customer service at Vodafone had…
If customer service at Vodafone had number it would be 10. Great help, super fast and friendly, even saved me £10 over signing up with 02. Big shout to Zoe and Warren.
4 June 2026
Unprompted review
Reply from Vodafone UK - Sutton
Hey Darren,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Zoe was excellent
Zoe was excellent. Very patient with me and job knowledge is superb. 10out10 experience.
4 June 2026
Unprompted review
Reply from Vodafone UK - Sutton
Hey Ian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gold star service
We were served by a lovely assistant called Warren who was very professional, helpful and knowledgeable. He made the whole process of applying for broadband so easy ,stress free and was extremely patient with explaining everything so I had a clear understanding of everything .
2 June 2026
Unprompted review
Reply from Vodafone UK - Sutton
Hey Nicola,
Thanks for the lovely review and fantastic support for Warren.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Warren is the best guy in the store…
Warren is the best guy in the store thanks bro
30 May 2026
Unprompted review
Reply from Vodafone UK - Sutton
Hey Karan Deep,
Thanks for the lovely review and fantastic support for Warren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Disappointing second visit
Having had a very positive experience earlier in the week, it was quite different when I returned to collect my new phone. The sales advisor was adequately competent but didn't greet me with a smile or offer me any advice nor did he clarify my order/deal. I felt there was no effort behind the service I was given. The additional products I wanted were not available in store. It was such a disappointment after my initial visit.
23 May 2026
Unprompted review
Reply from Vodafone UK - Sutton
Hey Katherine,
I'm genuinely very sorry to hear that you did not have a great experience in one of our stores!
We certainly want to look into this further and get it fed back to the store team, so we can make sure this doesn't happen again.
So we can help, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service
Just been in to transfer my SIM over to my new phone and couldn’t be happier with the service I received. Greg was really welcoming and helpful and had sorted my new phone so quickly. 10/10
16 May 2026
Unprompted review
Reply from Vodafone UK - Sutton
Hey Laura,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Greg is a good sales advisor with good…
Greg is a good sales advisor with good customer skills. Came to get my contract renew and I am now of unlimited data package for a very good price.
9 May 2026
Unprompted review
Reply from Vodafone UK - Sutton
Hey Ian,
Thanks for the lovely review and fantastic support for Greg.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to find what deals i have on my…
Came in to find what deals i have on my account. Spoke with greg and he saved me money on both my sim only contract. Could have a smoother transaction.
2 May 2026
Unprompted review
Reply from Vodafone UK - Sutton
Hey Justin,
Thanks for the lovely review and fantastic support for Greg.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everything was great
Everything was great. They were very friendly and helpful, specially Greg who assisted me with my data upgrade and overall it was a pleasant experience.
18 April 2026
Unprompted review
Reply from Vodafone UK - Sutton
Hey Mehdi,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Best Customer Service Rep
I met Ainsley today, he was a ray of sunshine with a great personality and laughter that will drive away any nervousness or low mood. He was also very helpful and knowledgeable and assisted me to navigate the issues I was experiencing with my mobile broadband with good results. 5 stars for Ainsley and the Sutton Vodafone team. ⭐️⭐️⭐️⭐️⭐️ Karen
14 April 2026
Unprompted review
Reply from Vodafone UK - Sutton
Hey Karen,
Thanks for the lovely review and fantastic support for Ainsley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Today I visited Sutton Store
Today I visited Sutton Store, I was greeted by a very enthusiastic, young man called Warren he was, very knowledgeable, I explained what I wanted he talked me through my options and best deals and discounts as I have been a vodaphone customer for a long time, I left the store with everything I needed and very happy, I highly recommend Warren he was a very nice young man, thank you
4 April 2026
Unprompted review
Reply from Vodafone UK - Sutton
Hey Karen,
Thanks for the lovely review and fantastic support for Warren.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was served by Zoe at Sutton today
Was served by Zoe at Sutton today , she made sure to walk me through all the different options for best sim plan for me , would highly recommend Zoe and the Sutton store
3 April 2026
Unprompted review
Reply from Vodafone UK - Sutton
Hey Festa,
Thanks for the lovely review and fantastic support for Zoe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to Vodafone Sutton store and was…
Went to Vodafone Sutton store and was served by Zac. Really good customer service and very polite and clear.
4 April 2026
Unprompted review
Reply from Vodafone UK - Sutton
Hey Zoe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Warren is the man
Warren was really helpful he took his time to talk about options and found me a deal suitable for my needs.
23 March 2026
Unprompted review
Reply from Vodafone UK - Sutton
Hey Luke,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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