I have visited the Vodafone store for a few years now and I am never disappointed with the service I receive. On this occasion I was trading my Pixel phone in for the latest model, and the support I r... See more
Company replied
Location
Switch locationUNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD Swindon, GB
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See what reviewers are saying
We had an exceptional experience from Simran. She talked through all our options, explained everything very well. She found us our best options. Would recommend her to another person.
Company replied
I needed to upgrade my phone recently. Benn and Georgia in the Swindon store made sure I had a new phone that met my needs at a reasonable price. Excellent customer service, thank you. I will be back.... See more
Company replied
Nazmin was extremely helpful in providing advice and details of possible solutions. Can not fault the help and time she gave us. All issues were solved to our satisfaction. Well done Nazmin, wou... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Swindon
Written by the company
Contact info
UNITS 1B and 1C The Lock , 1/14 Canal Walk, SN1 1LD, Swindon, United Kingdom
4.8
Excellent
379 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Aswin swindon branch great customer…
Aswin swindon branch great customer service, thank you
5 September 2026
Unprompted review
Good experience from Nazmin
5 September 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I was looking for a new phone and…
I was looking for a new phone and Nazmin was very helpful
3 September 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Tina,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service.
I needed to upgrade my phone recently. Benn and Georgia in the Swindon store made sure I had a new phone that met my needs at a reasonable price. Excellent customer service, thank you. I will be back.
21 August 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey PEEJ,
Thanks for the lovely review and fantastic support for Benn and Georgia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The usual top notch service
I have visited the Vodafone store for a few years now and I am never disappointed with the service I receive. On this occasion I was trading my Pixel phone in for the latest model, and the support I received in store to organise this from Benn and Georgia was amazing. They are totally on it and clearly understand their roles really well. I always feel I am getting good value for money too so I wouldn't bother to go anywhere else. Thank you guys and see you next time.
21 August 2026
Unprompted review
Reply from Vodafone UK - Swindon
"Hey Dawn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Nazmin was really helpful and pleasant
Nazmin was really helpful and pleasant
3 September 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Tara,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Simran was very kind and proffessional
3 September 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey there,
Thanks for the lovely review and fantastic support for Simran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We had an exceptional experience from…
We had an exceptional experience from Simran. She talked through all our options, explained everything very well. She found us our best options. Would recommend her to another person.
2 September 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Anita,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
We had an excellent service from…
We had an excellent service from Simran. She found us the best deal to meet our requirements and explained everything well.
2 September 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Richard,
Thanks for the lovely review and fantastic support for Simran.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nazmin very knowledgeable and extremely…
Nazmin very knowledgeable and extremely helpful.
2 September 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Louise,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nazmin was extremely patient with us
Nazmin was extremely patient with us, and got our phones updated!
7 August 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Sandy,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Needed help with my phone
Needed help with my phone, none of the apps were working, seen Benn who was super helpful, very friendly, got my phone working again, thank you Benn
6 August 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Mark,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Benn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer experience from Nazmin.
5 August 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Ade,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Nazmin was extremely helpful in…
Nazmin was extremely helpful in providing advice and details of possible solutions.
Can not fault the help and time she gave us.
All issues were solved to our satisfaction.
Well done Nazmin, would highly recommend you to other customers.
5 August 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Emma,
Thanks for the lovely review and fantastic support for Nazmin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Swindon
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was extremely helpful
Tom was extremely helpfull when going through everything and went through all my options.
2 August 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Chloe,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Benn was brilliant
Benn was fantastic, I had an issue with the volume on my phone and he fixed it within seconds, thank you Benn, shame about his leg though
10/10 experience
3 August 2026
Unprompted review
Reply from Vodafone UK - Swindon
"Hey Matt,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Asking was very friendly and helpful…
Asking was very friendly and helpful and made updating my phone easy
2 August 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey Leanne,
Thanks for the lovely review and fantastic support for Asking.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom really helped me
Tom really helped me go through my account couldn’t of asked for a more helpful man
1 August 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Tom was amazing
Tom was amazing really help me to understand my account and gave me amazing service
1 August 2026
Unprompted review
Reply from Vodafone UK - Swindon
Hey David,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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