Today I went into the Vodafone store to get my phone sorted. I was helped by a retail advisor called Luke, who has helped me massively today. Knew exactly what he was doing, very competent in his work... See more
Company replied
Location
Switch location116 The Border, TF3 4AE Telford, GB
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See what reviewers are saying
Dan was amazing, kind and friendly welcome , helped me with my phone upgrade and explained in full detail more then I have had before - many thanks to Dan
Company replied
Luke did an absolutely amazing job of working out the best and cheapest deal for my son on an upgrade and we even came out with a new tablet We've been with Vodafone for over 5 years and will contin... See more
Company replied
I upgraded my phone but managed to mess up the transfer of data before closing the old phone. Hannah in the Vodaphone shop in Telford town centre was pleasant, welcoming, non-judgemental and highly k... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Telford
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
116 The Border, TF3 4AE, Telford, United Kingdom
5.0
Excellent
386 reviews
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Luke was great
4 June 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey June,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke was excellent at his job very…
Luke was excellent at his job very satisfied with the service
4 June 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom was a great help sorting out the…
Tom was a great help sorting out the issues with my phone today
30 May 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Sue,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Telford
Hey there,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful and friendly staff
Helpful and friendly staff. Luke and Dan answered all of my queries effortlessly
17 May 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Tracie,
Thanks for the lovely review and fantastic support for Luke and Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Chris easy clear and…
Great service from Chris easy clear and happy with everything.
16 May 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Ann,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke- Telford store
Luke was extremely helpful. Made everything easy. Told me all my options and helped me to choose what to go for,
Really happy with the service and whole experience.
13 May 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Emma,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly and proactive staff, happy customer!
Luke at the store was proactive in assessing and diagnosing a technical problem on my recently-purchased iPhone, and was clear in explaining the options I had. I felt dealt with as a valued customer, and that he had empathy for my situation; I came away very happy with the resolution arrived at, and I felt Luke and his colleague went the extra mile to tailor a solution to my situation. This gives me a strongly positive feeling about Telford Vodafone’s service towards its customers.
9 May 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey JH,
This is fantastic to hear! We really appreciate the feedback. Glad Luke could sort things out for you.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helped us save money very helpful and…
Helped us save money very helpful and sorted out phones out !!!
9 May 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Today I was served by luke at the…
Today I was served by luke at the Telford town centre store he was extremely helpful and found exactly what I needed
3 May 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Karen,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke was more than helpful
2 May 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Telford
Hey there,
Thanks for the lovely review and fantastic support for Makenzie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke was very helpful and easy to talk…
Luke was very helpful and easy to talk to, very happy with the whole experience
28 April 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Remen,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Easy process with Luke
26 April 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Joe,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Luke gave great service
Luke made us feel welcome and answered all questions that were asked
26 April 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Did a good job and satisfied.
25 April 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Iraj,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chris was great
9 April 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Caroline,
Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
It was time to upgrade my phone as the contract had ended.
I went in to see if I could get a new phone, as my contract had ended.
Luke was very knowledgeable and helpful and I was in my lunch hour so time was of the essence.
He was so good that we discussed broadband and he was able to sort out broadband deal for me.
Luke is a credit to the Company and made my experience very easy and answered all questions I had about the new phone, contract and then the broadband.
Keep hold of him, he's very good at his job and has a friendly helpful nature which gives such a good impression of Vodaphone.
4 April 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Hels,
Thank you for taking the time to share your feedback with us. We are delighted to hear about your positive experience at Vodafone.
It's wonderful to know that Luke was able to assist you efficiently during your lunch hour and provide you with the information you needed about your new phone, contract, and broadband deal. We are proud to have team members like Luke who are knowledgeable, helpful, and dedicated to providing excellent customer service.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke at Telford Center was awesome…
Luke at Telford Center was awesome today. I asked a thousand and one questions and he was helpful all the way. Excellent communication and professionalism
5 April 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Maero,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service from Tom today when purchasing a new tablet. Great and friendly attitude, very helpful. Top job!
Excellent customer service from Tom today
4 April 2025
Unprompted review
Reply from Vodafone UK - Telford
Hey Kieren,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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