Abha was of great support. He assisted us in a quick and effective way. I have often struggle with phone company client service but Abha at Vodafone shop on the strand was really amazing !!
Company replied
408 The Strand,Covent Garden, WC2R 0NE London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Abha was of great support. He assisted us in a quick and effective way. I have often struggle with phone company client service but Abha at Vodafone shop on the strand was really amazing !!
Company replied
Abhi at the strand store helped me to get my plan and number sorted in no time. Appreciate his time and patience. Great job vodafone.
Company replied
SADIA!! I don't know why but my phone call got cut off, I really hope she can somehow see this message. She was amazing, helped me out with broadband and a new SIM, excellent service. We spoke for ove... See more
Company replied
Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... See more
Company replied
Written by the company
408 The Strand,Covent Garden, WC2R 0NE, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Abhi at the strand store helped me to get my plan and number sorted in no time. Appreciate his time and patience.
Great job vodafone.

Reply from Vodafone UK - The Strand
Ther are really nice and very helpful
Specifically the guy abishek

Reply from Vodafone UK - The Strand
SADIA!! I don't know why but my phone call got cut off, I really hope she can somehow see this message. She was amazing, helped me out with broadband and a new SIM, excellent service. We spoke for over an hour but then it cut me off right as I was telling her how amazing she was. I hope she sees this message!!

Reply from Vodafone UK - The Strand
Abha was of great support. He assisted us in a quick and effective way. I have often struggle with phone company client service but Abha at Vodafone shop on the strand was really amazing !!

Reply from Vodafone UK - The Strand
Abhi and Sadia were amazing, very helpful, made getting a SIM card and e-sim easy! Thank you both!

Reply from Vodafone UK - The Strand
Abhi was helpful and friendly, great experience.

Reply from Vodafone UK - The Strand

Reply from Vodafone UK - The Strand
I really appreciated Abhi’s assistance. He was extremely helpful and patient. I left the store very pleased.

Reply from Vodafone UK - The Strand
Abhi helped me a lot in mu experience

Reply from Vodafone UK - The Strand
The experience was good, very nice service from Abhi

Reply from Vodafone UK - The Strand
Had a very quick and easy interaction. Customer service was great from Abhishek!

Reply from Vodafone UK - The Strand
Sadia was no hassle, very easy to deal.with, saved me money and weren't pushy too.

Reply from Vodafone UK - The Strand

Reply from Vodafone UK - The Strand
Abhi was very helpful and throughly explained the process to me!

Reply from Vodafone UK - The Strand
Amazing Service at the store we got all our queries sorted. Thanks to Abishek.

Reply from Vodafone UK - The Strand
Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of our cell phones with a SIM card, which allowed us to go back home! He needs a 20 pound Sterling raise, minimum! He was fantastic!

Reply from Vodafone UK - The Strand
UMAR was in charge of renewing my contract and upgrading my phone to the latest model “iPhone 17 Air”.
From the outset I really got the impression that I was being sold a good deal with a regard to cost control.
Mostly though I wanted to comment on the convivial atmosphere in the store, both from UMAR and the rest of his team.
This was my second time in the store over the last 24 months to negotiate contracts for mobile.
I will doubtless be keen to choose this store for the next time.

Reply from Vodafone UK - The Strand
Thanks to Omar for setting me up with a better deal without me even having to ask!

Reply from Vodafone UK - The Strand
Smooth customer service!!!
Thank you Abhi… you are legend!!

Reply from Vodafone UK - The Strand
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.