I had a great experience at Vodafone! As an international student I was incredibly stressed about the whole process and had many questions. Abhi was kind enough to help me not only set up a whole inte... See more
Company replied
Location
Switch location408 The Strand,Covent Garden, WC2R 0NE London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and m... See more
Company replied
Your employee, Umar, was incredible! We (wife and I) are from the state of Florida in the U.S. and our cellular provider, apparently, does not favor international usage. Umar took care of both of ou... See more
Company replied
Fast, friendly, professional service and they changed my SIM and explained everything within 30 mins. Thanks very much Abhi for the help!
Company replied
Company details
- Mobile network operator
- Internet provider
- Mobile Phone Shop
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - The Strand
Written by the company
Contact info
408 The Strand,Covent Garden, WC2R 0NE, London, United Kingdom
4.9
Excellent
196 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a great experience at Vodafone
I had a great experience at Vodafone! As an international student I was incredibly stressed about the whole process and had many questions. Abhi was kind enough to help me not only set up a whole internet plan, but also a phone plan. Genuinely could not have asked for better service and will highly recommend this location to others in the future. Thanks Abhi—you rock.
8 September 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hey Caliana,
Thanks for the lovely review and fantastic support for Abhi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abhi and colleague divya was very…
Abhi and colleague divya was very helpful, made the visit seamless
4 September 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hey Abdulnasir,
Thanks for the lovely review and fantastic support for Abhi and Divya.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Abhi did an amazon job
3 September 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hey Martina,
Thanks for the lovely review and fantastic support for Abhi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Perfect service
Fast, friendly, professional service and they changed my SIM and explained everything within 30 mins. Thanks very much Abhi for the help!
2 September 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hi Jad, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Updating SIM Plan
I came in to adjust my SIM plan and was helped by Omar who was fantastic. He was extremely knowledgeable and informative and helped me find a plan the better suited me. He was also very friendly and made the whole experience far easier and enjoyable than I thought it would be!
18 August 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hey Ezekiel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a really great experience
I had a really great experience. Abhishek served me and he was really patient and explained me everything about the contract and the plans
17 August 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hey Saipriya,
Thanks for the lovely review and fantastic support for Abhishek. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abhi is an excellent employee
Abhi is an excellent employee, flexible, patient, knows his job and very pleasant. Thank you very much. Great customer experience for me.
12 August 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hi Alison, thank you so much for your wonderful review and the amazing support you’ve shown for Abhi, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Abhi at the strand store helped me to…
Abhi at the strand store helped me to get my plan and number sorted in no time. Appreciate his time and patience.
Great job vodafone.
10 July 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hey Ofordu,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ther are really nice and very helpful
Ther are really nice and very helpful
Specifically the guy abishek
9 July 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hey Hanzla,
Thanks for the lovely review and fantastic support for Abishek If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
SADIA! You are amazing!
SADIA!! I don't know why but my phone call got cut off, I really hope she can somehow see this message. She was amazing, helped me out with broadband and a new SIM, excellent service. We spoke for over an hour but then it cut me off right as I was telling her how amazing she was. I hope she sees this message!!
2 July 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hey Rosie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abha was of great support
Abha was of great support. He assisted us in a quick and effective way. I have often struggle with phone company client service but Abha at Vodafone shop on the strand was really amazing !!
1 July 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hey Emily,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Abhi and Sadia at Vodafone!
Abhi and Sadia were amazing, very helpful, made getting a SIM card and e-sim easy! Thank you both!
15 June 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hey Sophie,
Thanks for the lovely review and fantastic support for Abhi and Sadia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abhi was helpful and friendly
Abhi was helpful and friendly, great experience.
11 June 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hey Jason,
Thanks for the lovely review and fantastic support for Abhi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Umair was very helpful and good service.
8 June 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hey Siraj,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Abhi’s Service
I really appreciated Abhi’s assistance. He was extremely helpful and patient. I left the store very pleased.
12 May 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hey Sheikha,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abhi helped me a lot in mu experience
Abhi helped me a lot in mu experience
8 May 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hey Aylin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The experience was good
The experience was good, very nice service from Abhi
8 May 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hey Albina,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Had a very quick and easy interaction
Had a very quick and easy interaction. Customer service was great from Abhishek!
6 May 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hey Luka,
Thanks for the lovely review and fantastic support for Abhishek.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Easy to deal with and happy to discuss options
Sadia was no hassle, very easy to deal.with, saved me money and weren't pushy too.
24 April 2026
Unprompted review
Reply from Vodafone UK - The Strand
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - The Strand
Hey Hermione,
Thanks for the lovely review and fantastic support for Abhi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.