Diana was amazing from start to finish, she explained everything clearly. Really couldnt have asked for better service. Then when collecting my phone, Elise helped me out , very pleasant. Amazing ser... See more
Company replied
Location
Switch locationUnit 4 , The Shire Shopping Centre, BA14 8AT Trowbridge, GB
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See what reviewers are saying
Diana was very polite and extremely helpful with me today. She has saved me money on my sim contract and explained to me the benefits of having global roaming added onto my account, meaning I can now... See more
Company replied
The experience i had with Diana in the Vodafone shop today was amazing. She was very helpful and polite. Thank you and good luck for your wedding
Company replied
Dylan in the Trowbridge store was fantastic and guided me through the 'hassle' of purchasing a new phone. Being a dinosaur, this was very much appreciated. I have always been a Vodaphone customer sinc... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Trowbridge
Written by the company
Contact info
Unit 4 , The Shire Shopping Centre, BA14 8AT, Trowbridge, United Kingdom
4.9
Excellent
261 reviews
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Getting a new phone
Wes ..excellent staff member very helpful from start to finish helping us thought the procedure making everything clear and simple to understand
15 January 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hi Sarah,
Thanks for your review for Wes. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Emily-May was super efficient and made…
Emily-May was super efficient and made the whole process of upgrading easy.
10 January 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
S24 new purchase
S24 new purchase. Very smooth transfer of data onto a new phone. Brad provided exceptional service & professionalism. Recommend.
3 January 2025
Unprompted review
Reply from Vodafone UK - Trowbridge
Hi Matthew
It's great to see you had a great experience with Brad. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brad was very helpful today
Brad was very helpful today. The service was good. Thank you.
27 December 2024
Unprompted review
Reply from Vodafone UK - Trowbridge
Hi Amelia,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Georgia was Really helpful with set up…
Georgia was Really helpful with set up and information.
14 December 2024
Unprompted review
Reply from Vodafone UK - Trowbridge
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
All the staff at Trowbridge were…
All the staff at Trowbridge were extremely courteous, kind and explained everything fully. Special shout out to Brad and Wes - I'm sure I tested their patience, although they were gracious enough not to show it. The girls too, I witnessed dealing with all manner of queries in such a friendly way.
29 November 2024
Unprompted review
Reply from Vodafone UK - Trowbridge
Hey Cathy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Trowbridge
Hi Jim,
This is lovely to hear. Thanks for sharing and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Emily is fabulous
Everytime i come into store emily is always happy to help
19 November 2024
Unprompted review
Reply from Vodafone UK - Trowbridge
Hi Nariman. Thank you for your review for Emily. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, very straight forward and easy.
Kamil was extremely helpful as usual and will come back again.
13 November 2024
Unprompted review
Reply from Vodafone UK - Trowbridge
Hi Tessa. Thank you for your review for Kamil. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Family was extremely helpful and…
Kamil was extremely helpful and nothing was too much trouble. An easy experience for my 72 year old self. Highly recommend.
12 November 2024
Unprompted review
Reply from Vodafone UK - Trowbridge
Hi Liz,
This is lovely feedback for Kamil. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Exceptional service from BRAD
Exceptional service from BRAD - polite and very knowledgeable. Trowbridge branch.
27 October 2024
Unprompted review
Reply from Vodafone UK - Trowbridge
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Great experience in the store
Great experience in the store. Kamil was incredibly helpful throughout especially with transferring my data from an old phone. Highly recommend.
20 October 2024
Unprompted review
Reply from Vodafone UK - Trowbridge
Hello, John,
Thanks for letting us know what an amazing job Kamil did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Brad helped me upgrade my phone today
Brad helped me upgrade my phone today, really helpful and great service from Trowbridg
18 October 2024
Unprompted review
Reply from Vodafone UK - Trowbridge
Hi Mary,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Brad in Trowbridge was Great
Brad was really great with doing my Phone transfer, very competent and friendly. Thank you Brad
17 October 2024
Unprompted review
Reply from Vodafone UK - Trowbridge
Hi there,
Thank you for reviewing your recent experience and sharing this feedback for Brad.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dylan is a superstar
Dylan has been amazing and so incredibly helpful He explained everything brilliantly
16 October 2024
Unprompted review
Reply from Vodafone UK - Trowbridge
Hi Pinkie,
Thank you for taking the time to review, and sharing this great feedback for Dylan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brad was fast
Brad was fast, friendly and efficient with his service. Very professional and extremely helpful.
9 October 2024
Unprompted review
Reply from Vodafone UK - Trowbridge
Hi Lorraine,
This is such an amazing review for Brad. Thanks for sharing your kind words and feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
I found Brad to be very helpful and…
I found Brad to be very helpful and patient helping me transfer all my data
4 October 2024
Unprompted review
Reply from Vodafone UK - Trowbridge
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Trowbridge
Hi Kristian,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
Thanks,
The Vodafone Social Media Team
Emily is a great asset to the store
Went into store yesterday as I did not understand my recent bill payment. Emily was very patient and explained everything so well to someone who does not understand much about this.
30 September 2024
Unprompted review
Reply from Vodafone UK - Trowbridge
Hi Maria,
This is lovely feedback for Emily. Thanks for your kind words and taking your time to share this experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Trowbridge
Hi Simon,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
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