Vodafone UK - Truro Reviews 

333
TrustScore 5 out of 5

4.9

8 King Street, TR1 2RA Truro, GB


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Rated 5 out of 5 stars

Mark is an absolute asset to your company. He was very friendly and informative. He understood our needs and quickly revised our plan to our expectations.

Company replied

Rated 5 out of 5 stars

Went to the Truro branch today, asked advice from store colleague Sam re upgrade on existing phone, he went above and beyond explaining different products and plans to suit me. New phone sorted and pa... See more

Company replied

Rated 5 out of 5 stars

I had a great experience at the Vodafone store. Maddie was incredibly helpful with my iPad purchase and took the time to explain everything clearly. She was friendly, patient, and made the whole proce... See more

Company replied

Rated 4 out of 5 stars

Jack, Sam and Joey were most helpful with the purchase of my new phone. They all explained everthing thoroughly and helped me understand points that I was uncertain of. Joey helped to transfer all dat... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Truro

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 8 King Street, TR1 2RA, Truro, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

333 reviews

5-star
4-star
3-star
2-star
1-star

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4.9

All reviews

(333)

40,288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mark was brillant

8 July 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Dawn,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark is an absolute asset to your…

Mark is an absolute asset to your company. He was very friendly and informative. He understood our needs and quickly revised our plan to our expectations.

8 July 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Sonia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mark was so helpful and compassion and…

Mark was so helpful and compassion and made me feel at eaae

8 July 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey there,

Thanks for the lovely review and fantastic support for Mark. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent help

Excellent help
Professional and reassuring

8 July 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

"Hey Andrea,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Efficient and helpful service.

8 July 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Jayden,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jack was absolutely brilliant

Jack was absolutely brilliant
I was very satisfied with my up grade.

7 July 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Susan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron at Truro vodaphone has been excellent today

Aaron at Truro vodaphone has been excellent today. So helpful and knowledgable I would highly recommend using him. Many thanks Lyn Wilde

5 July 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron and Sam P were fantastic with…

Aaron and Sam P were fantastic with myself and my family today. Would recommend coming here.

5 July 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Katie,

Thanks for the lovely review and fantastic support for Aaron and Sam P.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good attentive service

Good attentive service, and always persevere until a problem is solved.

3 July 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Andrew,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fabulous from all staff

Fabulous from all staff. We encountered three members of staff and all amazing. Thank you.

1 July 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Ginny,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service and very friendly…

Excellent service and very friendly group of guys in Truro ⭐️⭐️⭐️⭐️⭐️

Would highly recommend jack especially ✅

1 July 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Aaron,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a great experience at the…

I had a great experience at the Vodafone store. Maddie was incredibly helpful with my iPad purchase and took the time to explain everything clearly. She was friendly, patient, and made the whole process really easy and stress-free. Excellent customer service – thank you, Maddie! 😊

27 June 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Priyanka,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maddie was extremely helpful and found…

Maddie was extremely helpful and found us the perfect deal. Highly recommend her .

27 June 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

"Hey Adam,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Had a problem with my redemption of a…

Had a problem with my redemption of a voucher, went and saw Matt in Truro and he was amazing! Great service as per usual from the team there

19 June 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hi John , thank you so much for your wonderful review and the amazing support you’ve shown for Matt , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Maddie is amazing!

Maddie is amazing! The system was slow and I was having trouble getting a new pay monthly phone, but Maddie patiently sorted everything out. 10/10!

17 June 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hi Imogen, thank you so much for your wonderful review and the amazing support you’ve shown for Maddie, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Aaron helped me upgrade my phone

Aaron helped me upgrade my phone, my old one was not charging and I desperately needed a phone!

He found a good deal that meant my costs stayed manageable. The shop was busy with customers and they all did a great job of keeping everyone happy

17 June 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Wadzanai,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam P was great

Sam P was great, got me a very good deal on my broadband and sim. Highly recommend

15 June 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Aaron and team

Great service from Aaron and team, always there to help.

14 June 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Ns,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron was very helpful

Aaron was very helpful, informative and patient during our visit

14 June 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Aaron was amazing

Aaron was amazing, he new everything and was so knowledgeable and kind

14 June 2026
Unprompted review
Vodafone UK - Truro logo

Reply from Vodafone UK - Truro

Hey Haydn,

Thanks for the lovely review and fantastic support for Aaron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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