Mark is an absolute asset to your company. He was very friendly and informative. He understood our needs and quickly revised our plan to our expectations.
Company replied
8 King Street, TR1 2RA Truro, GB
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Mark is an absolute asset to your company. He was very friendly and informative. He understood our needs and quickly revised our plan to our expectations.
Company replied
Went to the Truro branch today, asked advice from store colleague Sam re upgrade on existing phone, he went above and beyond explaining different products and plans to suit me. New phone sorted and pa... See more
Company replied
I had a great experience at the Vodafone store. Maddie was incredibly helpful with my iPad purchase and took the time to explain everything clearly. She was friendly, patient, and made the whole proce... See more
Company replied
Jack, Sam and Joey were most helpful with the purchase of my new phone. They all explained everthing thoroughly and helped me understand points that I was uncertain of. Joey helped to transfer all dat... See more
Company replied
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8 King Street, TR1 2RA, Truro, United Kingdom
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Mark is an absolute asset to your company. He was very friendly and informative. He understood our needs and quickly revised our plan to our expectations.

Reply from Vodafone UK - Truro
Mark was so helpful and compassion and made me feel at eaae

Reply from Vodafone UK - Truro

Reply from Vodafone UK - Truro
Jack was absolutely brilliant
I was very satisfied with my up grade.

Reply from Vodafone UK - Truro
Aaron at Truro vodaphone has been excellent today. So helpful and knowledgable I would highly recommend using him. Many thanks Lyn Wilde

Reply from Vodafone UK - Truro
Aaron and Sam P were fantastic with myself and my family today. Would recommend coming here.

Reply from Vodafone UK - Truro
Good attentive service, and always persevere until a problem is solved.

Reply from Vodafone UK - Truro
Fabulous from all staff. We encountered three members of staff and all amazing. Thank you.

Reply from Vodafone UK - Truro
Excellent service and very friendly group of guys in Truro ⭐️⭐️⭐️⭐️⭐️
Would highly recommend jack especially ✅

Reply from Vodafone UK - Truro
I had a great experience at the Vodafone store. Maddie was incredibly helpful with my iPad purchase and took the time to explain everything clearly. She was friendly, patient, and made the whole process really easy and stress-free. Excellent customer service – thank you, Maddie! 😊

Reply from Vodafone UK - Truro
Maddie was extremely helpful and found us the perfect deal. Highly recommend her .

Reply from Vodafone UK - Truro
Had a problem with my redemption of a voucher, went and saw Matt in Truro and he was amazing! Great service as per usual from the team there

Reply from Vodafone UK - Truro
Maddie is amazing! The system was slow and I was having trouble getting a new pay monthly phone, but Maddie patiently sorted everything out. 10/10!

Reply from Vodafone UK - Truro
Aaron helped me upgrade my phone, my old one was not charging and I desperately needed a phone!
He found a good deal that meant my costs stayed manageable. The shop was busy with customers and they all did a great job of keeping everyone happy

Reply from Vodafone UK - Truro
Sam P was great, got me a very good deal on my broadband and sim. Highly recommend

Reply from Vodafone UK - Truro
Great service from Aaron and team, always there to help.

Reply from Vodafone UK - Truro
Aaron was very helpful, informative and patient during our visit

Reply from Vodafone UK - Truro
Aaron was amazing, he new everything and was so knowledgeable and kind

Reply from Vodafone UK - Truro
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