Joey was extremely helpful and knowledgable when I made enquiries about a new phone. She also saved me some money on my home broad band and a new phone case. Joey made the experience so much better th... See more
Company replied
8 King Street, TR1 2RA Truro, GB
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Joey was extremely helpful and knowledgable when I made enquiries about a new phone. She also saved me some money on my home broad band and a new phone case. Joey made the experience so much better th... See more
Company replied
I visited Truro Vodaphone shop to replace my old phone. Joey was most helppful and advised me not only what would be a good phone but also recommended a pricing package. When the phone arrived a few... See more
Company replied
Aaron, the manager, was amazing. He listened to my issue and then put me under the very capable hands of Megan (the lady with the lovely wolf tattoo). She sorted out my issue and I was able to leave t... See more
Company replied
Jack, Sam and Joey were most helpful with the purchase of my new phone. They all explained everthing thoroughly and helped me understand points that I was uncertain of. Joey helped to transfer all dat... See more
Company replied
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8 King Street, TR1 2RA, Truro, United Kingdom
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Joey was extremely helpful and knowledgable when I made enquiries about a new phone. She also saved me some money on my home broad band and a new phone case. Joey made the experience so much better than using the internet.

Reply from Vodafone UK - Truro
Excellent support from Joanne at Truro today- very friendly and helpful and got us the outcome we hoped for

Reply from Vodafone UK - Truro
Jack was really helpful with a couple of upgrades would highly recomend

Reply from Vodafone UK - Truro
Jack was amazing, very helpful and informative throughout the process of my new phone

Reply from Vodafone UK - Truro
I visited Truro Vodaphone shop to replace my old phone.
Joey was most helppful and advised me not only what would be a good phone but also recommended a pricing package. When the phone arrived a few days later she helped me transfer the data over and set up the new phone. I would thoroughly recommend Vodaphone shop in Truro and especially Joey.

Reply from Vodafone UK - Truro
Andrew was great to deal with. Very helpful indeed. Thank you.

Reply from Vodafone UK - Truro
Aaron, the manager, was amazing. He listened to my issue and then put me under the very capable hands of Megan (the lady with the lovely wolf tattoo). She sorted out my issue and I was able to leave the shop feeling extremely relieved with their reassurance and efficiency. Thank you both.

Reply from Vodafone UK - Truro
The staff at the Truro store are amazing. The were so helpful and saved me loads on money. Megan was especially helpful- even though she is new to vodaphone.

Reply from Vodafone UK - Truro
Went into store and got helped by jack and Andrew they were both kind and friendly and so helpful, they explained every step of the process and were so helpful nothing was too much trouble amazing service so happy I have changed to Vodafone

Reply from Vodafone UK - Truro
Megan was super helpful, knew all the answers ant questions I had and got me the best deal! Very satisfied customer! Thank you!

Reply from Vodafone UK - Truro
Great help and support from Megan throughout the entire upgrade process. From helping to pick the right device, to helping get the best deal on the sim side, she was fantastic. She even put up with me for the transfer efforts between the old phone and the new one!!

Reply from Vodafone UK - Truro
Sam P was very professional and extremely helpful in lowering the cost. Top guy!!

Reply from Vodafone UK - Truro
Jack helped me out with a new broadband and a new phone with unlimited data! Would recommend!

Reply from Vodafone UK - Truro
Everyone at Truro Vodafone couldn’t have been more helpful. My phone unexpectedly stopped working so I needed a new one asap, and I had to take my 2 young children in with me. The staff (Megan, Joey and Aaron) were super with the kids whilst I was with Megan sorting the new phone. Thank you for all of your help!

Reply from Vodafone UK - Truro
Joey was so helpful today. What a wonderful experience of customer service! Thank you

Reply from Vodafone UK - Truro
Jack really helped me with setting up a new broadband and working out what would give me the best deal and work the best for me.

Reply from Vodafone UK - Truro
Staff were friendly and extremely helpful. Sam P looked after us and managed to save us money on our monthly bill. Gave us advice on a new phone for when we were ready to buy one. All in all a very good service and would definitely recommend the store.

Reply from Vodafone UK - Truro
Jack was professional and very helpful. He answered my initial queries with patience and understanding . He then helped me through the whole process of sorting my broadband and phone SIM card. I cannot thank him enough.

Reply from Vodafone UK - Truro
We saw Sam P in the Truro store, who was very helpful sorting out my Wife's new mobile, and also sold us a broadband contract to replace our existing BT contract at a much reduced price. Very happy with his, and the company's service.

Reply from Vodafone UK - Truro
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