Karl was awesome, best customer service i have ever recieved. An absolute credit to the store. Will be back for some more excellent service. George too gave excellent what a pair of legends.
Company replied
Location
Switch locationTeall Street 34, WF1 1QF Wakefield, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been in Vodafone today and got my new Iphone ordered excellent service from Karl highly delighted with the gentleman.
Company replied
Face to face discussion with Sammah in Wakefield store was an honest and personable experience. She was helpful and informative about getting best value from our contracts. A service that went one s... See more
Company replied
Absolute first class service from Scott who helped me restore my phone. He explained everything clearly, while also training a new member of staff and managing the expectations of other customers wait... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Wakefield Teall Street
Written by the company
Contact info
Teall Street 34, WF1 1QF, Wakefield, England, United Kingdom
4.9
Excellent
211 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kyle at vodafone trinity Wakefield
Kyle at vodafone trinity Wakefield, spent a long time ensuring we got the upgraded products we wanted. Ensuring we left the shop with everything ready to set up and the best deals. He answered any questions and resolved any issues. Very friendly and knowledgeable. Thankyou kyle
25 November 2023
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Rachel,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Spencer was really helpful
25 November 2023
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Abbey, thanks for your great feedback for Spencer.
All the best, The Vodafone Social Media Team
Spencer was great ⭐️
25 November 2023
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Thanks for your fab feedback Ryan.
All the best, The Vodafone Social Media Team
Kyle was very helpful and gave me a…
Kyle was very helpful and gave me a great deal
24 November 2023
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Colin,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Good service
21 November 2023
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Desire,
Thanks for taking your time to leave this review,
We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Fantastic customer service
12 October 2023
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Thanks for your fab feedback.
All the best, The Vodafone Social Media Team
Great service
Changed provider, great service came away with a new phone on the same day.
Thank you Kyle.
11 October 2023
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Beth,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Kyle was very helpful and thorough in…
Kyle was very helpful and thorough in his explanations. Wakefield store very good location and staff.
7 October 2023
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Blanche,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kyle in the Wakefield branch was…
Kyle in the Wakefield branch was absolutely fantastic in helping my husband upgrade to a new phone.
4 October 2023
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Joanne,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Kyle has been brilliant
Kyle has been brilliant, so helpful and patient. He deserves much credit for his kindness.
3 October 2023
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Gillian,
Thanks for letting us know what an amazing job Kyle did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kyle was so helpful and patient with me…
Kyle was so helpful and patient with me and managed to get my situation sorted really quickly really professional thank you so much
18 September 2023
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Emma,
Thanks for the lovely review and fantastic support for Kyle.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Spencer Cambridge was very helpful and…
Spencer Cambridge was very helpful and knowledgeable. He helped me to chose the phone and offer the most suitable to my needs! I highly recommended his services and Vodafone Wakefield team!
11 September 2023
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Malgorzata,
Thank you for taking the time to review. We're pleased to hear about your recent experience with us, and how Spencer was able to help.
Feel free to pop us over any questions via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Great tailored service from Jason and…
Great tailored service from Jason and Kyle.
Happy friendly and professional service.
9 September 2023
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi James,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Spencer he's done a very good job so…
Spencer he's done a very good job so lovely and friendly really appreciate him well done so very happy
26 August 2023
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Ndey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Wakefield Teall Street
Hi Nicola,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Kyle has been excellent at Wakefield…
Kyle has been excellent at Wakefield Vodafone, very informative and patient and a smooth service
Very easy and fast and no issues, if you need a great service head there!!!!
22 August 2023
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Karen,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Excellent visit to sort out problems
We had reason to visit the Wakefield store and were looked after by Jason. I would like to praise him for all he did for us, explaining issues we had and recommended our future phone plan. Jason was polite, super helpful and gave us so much attention. He was brilliant. On previous occasions I have not had this experience in your store so a big thank you to Jason
8 August 2023
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hi Joy,
Thanks for your lovely feedback for Jason.
I'm sorry to hear you've not always had this experience in our stores.
If you ever need anything, please reach out to us on Social Media. You can do this using Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY or Instagram using Vodafone UK
All the best,
Vodafone Social Media team
Reply from Vodafone UK - Wakefield Teall Street
Hi Shaun. Thank you for your review for Jason. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer very goodlooking and…
Great customer very goodlooking and friendly!!
21 July 2023
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Irena,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Spencer and Shaun are brilliant
Spencer and Shaun are brilliant! Always receive the best service from Wakefield staff and will only ever use this store.
21 July 2023
Unprompted review
Reply from Vodafone UK - Wakefield Teall Street
Hey Stewart,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.