Nim was absolutely amazing! From start to finish she was so helpful and really knowledgeable. She made my day as I was super stressed out and overwhelmed. Thanks Nim she was amazing and made me feel a... See more
Company replied
Location
Switch location37-39 Park Street, WS1 1LY Walsall, GB
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See what reviewers are saying
I had a great experience here at Vodafone with Raf and Zara. I came to sort out my Nans phone bill and they’ve offered my Nan a new Samsung and she’s paying half the price now compared to what she was... See more
Company replied
We have been with Vodafone for a long time and have always been pleased with your service and the help of your assistants and value for money
Company replied
Good experience with the members of staff specifically, Rafael was very helpful and Nimra as well. Good guys
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Walsall
Written by the company
Contact info
37-39 Park Street, WS1 1LY, Walsall, United Kingdom
4.9
Excellent
523 reviews
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I was served by Raihan
I was served by Raihan. He was very kind and very informative and very welcoming and made me feel happy and great customer service. Thank you
10 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Felix,
Thanks for the lovely review and fantastic support for Raihan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Walsall
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Will from Leeds gave the best advice…
Will from Leeds gave the best advice and gave great customer service, even saved me a bit of cash on my existing plan, a very pleasant and helpful young0 man
8 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Faye,
Thanks for the lovely review and fantastic support for Will.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
My experience was amazing nimra and rai…
My experience was amazing nimra and rai were very helpful and explained how our sims would work. They found the best deal to suit our needs. Overall an excellent service.
Thank you
7 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was very pleased with the staff today…
I was very pleased with the staff today they were brilliant thank yiu Raihan
7 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience with Raihan
Great experience with Raihan. Knows his stuff about phones and was looked after.
6 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Colsuma,
Thanks for the lovely review and fantastic support for Raihan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic service from Will
Fantastic service from Will, extremely professional, took his time to explain everything to me in great detail and he was also patient with me allowing me time to think. Excellent service.
6 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Hennessy,
Thanks for the lovely review and fantastic support for Will.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Walsall
Hey Jagroop,
Thanks for the lovely review and fantastic support for Nimra.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kind and helpful team at Walsall branch
Nimra at the Walsall branch is in training but she has been so kind and helpful. I was so confused and worried with my billing but she explained everything so clearly.
Fast and good service today, thank you guys!
6 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hi Lorena,
Thank you so much for your wonderful review and the amazing support you’ve shown for Nimra—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Nimra was great sorted out my direct…
Nimra was great sorted out my direct debit issue
6 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Theo,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really good and fast customer service
Really good and fast customer service. Jay and Nimra were very helpful with finding us wxactly what we need. 100% recommend.
5 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Dan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nimra and zee were great
3 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Gowtham,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good service today from Leilani in…
Good service today from Leilani in store many thanks
3 January 2026
Unprompted review
Reply from Vodafone UK - Walsall
Hey Desmond,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Walsall
Hey Ryan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, I've been with Vodafone for 10 years and this visit was my best experience ever and got a great deal. Riahan was really helpful and a credit to your company.
28 December 2025
Unprompted review
Reply from Vodafone UK - Walsall
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Walsall
Hey Martin,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came into store with a huge problem
I came into store with a huge problem, but between Mitch and Raihan, and there un-waveable hard work and detective skills they got my issue resolved, i can not thank them enough.
18 December 2025
Unprompted review
Reply from Vodafone UK - Walsall
Hi ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Mitch and Raihan—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Jay sorted out my phone for me…
Jay sorted out my phone for me brilliant customer service
15 December 2025
Unprompted review
Reply from Vodafone UK - Walsall
Hey Michael,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service by jay in the Walsall…
Great service by jay in the Walsall store
13 December 2025
Unprompted review
Reply from Vodafone UK - Walsall
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing service jay and amrik well…
Amazing service jay and amrik well appreciated
11 December 2025
Unprompted review
Reply from Vodafone UK - Walsall
Hey Wesley,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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