In the walthamstow mall vodaphone, my wife and I were helping by a very personable sales Rep named David. He was able to help us with speed and humour, alongside honest advice and promoting the right... See more
Company replied
Location
Switch location37B Selbourne Walk,Walthamstow, E17 7JR London, GB
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Maaria was helpful, patient and kind. She made our whole experience less stressful and super easy. She took us through the process perfectly and with great knowledge. She stayed over to make sure ever... See more
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Ruby is incredible, she made what could have been a really stressful situation of a stolen phone, much easier. She was so calm knew exactly what to do and was really supportive. Offering advice about... See more
Company replied
I received outstanding service from the store manager, Teelash. His support and advice were truly exceptional. As a loyal Vodafone customer for over 10 years, I’ve seen the service continually improv... See more
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Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Walthamstow
Written by the company
Contact info
37B Selbourne Walk,Walthamstow, E17 7JR, London, United Kingdom
4.8
Excellent
149 reviews
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I have order an iPad Pro on Tuesday…
I have order an iPad Pro on Tuesday delivery was late already. I went to collect the package from store as it was meant to deliver Walthamstow Mall store. They guy was very friendly but system was failed my address check twice for verification purpose. It’s took 20 minutes for all this procedure and finally they have refused me to collect this iPad. It was so much frustrated I was really need for my work.
I said why it was that much hard for collection of an item. I proved my ID I have provide my bank card have show my Bank statement with address for both account but system still failed my address check. When my contract is already approved. I am not going to collect this order as waste of time. And recommended do not use Vodafone.
WEB order No: 0001 0000 5636 8535
18 July 2026
Unprompted review
Reply from Vodafone UK - Walthamstow
Hello khurram,
I'm really sorry to hear that your experience with our customer service hasn't met your expectations. We aim to provide helpful and respectful support at all times.
Please reach out to us with more details, so we can understand what happened and make things right. You can speak with our LiveChat Advisors - vodafone.uk/2LCJiTm or give us a call on 191 from your Vodafone mobile or 0333 304 0191 from your landline or any other network provider. You can also chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Hardev in walthamstow helped me alot
Hardev in walthamstow helped me alot
9 July 2026
Unprompted review
Reply from Vodafone UK - Walthamstow
"Hey Muhammad,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Reply from Vodafone UK - Walthamstow
Hey Stangaciu,
Thanks for the lovely review and fantastic support for Pristine.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hadi always helps me with that happy
Hadi always helps me with that happy, special smile of his, he's a great help and a credit to your company
2 July 2026
Unprompted review
Reply from Vodafone UK - Walthamstow
Hey Eleutheria,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The customer service was excellent
The customer service was excellent, the customer service agent was very helpful and friendly.
3 June 2026
Unprompted review
Reply from Vodafone UK - Walthamstow
Hey Dj,
Thanks for the lovely review and fantastic support for agent.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hardev was very polite and helpful
17 May 2026
Unprompted review
Reply from Vodafone UK - Walthamstow
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I was served by Rishma
I was served by Rishma, 16th May and it was a very smooth good customer experience and lots of detail which was great.
16 May 2026
Unprompted review
Reply from Vodafone UK - Walthamstow
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lost my sim and was completely confused…
Lost my sim and was completely confused on what to do and whether my number would stay the same. Times like these you appreciate good customer service, thank you ferraz
15 May 2026
Unprompted review
Reply from Vodafone UK - Walthamstow
Hey Abdullah,
Thanks for the lovely review and fantastic support for Ferraz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful
Extremely helpful, straightforward and they helped with exactly what i needed/requested.
I was assisted by Rishma
30 April 2026
Unprompted review
Reply from Vodafone UK - Walthamstow
Hey Jorge,
Thanks for the lovely review and fantastic support for Rishma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Walthamstow
Hey Andreea,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing customer service
Amazing customer service provided by Rishma! We got what we came for. Always happy with Vodafone.
9 April 2026
Unprompted review
Reply from Vodafone UK - Walthamstow
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I had an excellent experience being…
I had an excellent experience being served by Rishma. She displayed a remarkable level of professionalism, courtesy, and cooperation throughout our interaction. Her warm and welcoming demeanor, combined with her attentiveness and genuine willingness to assist, greatly enhanced the overall experience. It is evident that she takes pride in delivering outstanding service. I truly appreciate her efforts and would gladly choose to be served by her again.
9 April 2026
Unprompted review
Reply from Vodafone UK - Walthamstow
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Ruby was so amazıng
8 April 2026
Unprompted review
Reply from Vodafone UK - Walthamstow
Hey Ramazan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Fathima was very helpful and easy to…
Fathima was very helpful and easy to deal with.
27 March 2026
Unprompted review
Reply from Vodafone UK - Walthamstow
Hey Nick,
Thanks for the lovely review and fantastic support for Fatima.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I would love to say thank you David for…
I would love to say thank you David for all help, passione and for introduce to me and my friend new google pixel. Also for checking time my delivery with new iphone. I really appriciate your welcoming and knowledges. Thank you so so much. You are such a good person too.
Natalia
15 March 2026
Unprompted review
Reply from Vodafone UK - Walthamstow
Hey Natalia,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
David was very helpful and respectful…
David was very helpful and respectful nice staff I rate 10\10
15 March 2026
Unprompted review
Reply from Vodafone UK - Walthamstow
Hey Sarkehl,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Walthamstow mall - Great bloke
In the walthamstow mall vodaphone, my wife and I were helping by a very personable sales Rep named David.
He was able to help us with speed and humour, alongside honest advice and promoting the right package for us. He genuinely was a nice guy to speak to, and I wasn't going to sign-up today, but was convinced pretty quickly after chatting
5 March 2026
Unprompted review
Reply from Vodafone UK - Walthamstow
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafon
Thanks again,
Vodafone Social Media Team
Hardev in Walthamstow helped me a lot
Hardev in Walthamstow helped me a lot, he is a great man
23 February 2026
Unprompted review
Reply from Vodafone UK - Walthamstow
Hey leonarda,
Thanks for the lovely review and fantastic support for Hardev.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The retail adviser Fathima
The retail adviser Fathima, she is really nice, helpful and gives great customer service.
22 February 2026
Unprompted review
Reply from Vodafone UK - Walthamstow
Hey Aung,
Thanks for the lovely review and fantastic support for Fathima.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff were very helpful and friendly
Staff were very helpful and friendly
20 February 2026
Unprompted review
Reply from Vodafone UK - Walthamstow
Hey Sasha,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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