Daryl was extremely helpful and professional throughout. He explained everything as he went along and helped my father and I to obtain the best deal for our home broadband and monthly phone tariffs. W... See more
Company replied
Location
Switch location11 High Street, KT12 1DG WALTON-ON-THAMES, GB
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See what reviewers are saying
I have always had a fantastic experience in the Walton on Thames branch where the staff go out of their way to be helpful and explain things to me. One particular member of the team Amarendra has alwa... See more
Company replied
Daryl was super-helpful regarding a smartphone and a wireless charger - BIG thanks for explaining clearly and courteously! I’ve spoken to him previously (about my son’s first mobile plan) - and again... See more
Company replied
Amar and Daryl both very knowledgeable..one sorted out our new mobile plan and Daryl sorted out our new broadband They made a daunting experience feel so easy. It's good to know that our local Vo... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Walton on Thames
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
11 High Street, KT12 1DG, WALTON-ON-THAMES, United Kingdom
4.9
Excellent
273 reviews
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They support me with all my process and…
They support me with all my process and have the patience to bring me the best advices for my device options and even keeping my phone number thanks to Hammad for your service and all the patience!
15 December 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hello, Maria,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Hammad.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amar from Vodafone Walton on Thames was…
Amar from Vodafone Walton on Thames was really helpful with my tech issues. He resolved everything quickly and made sure I understood why was happening.
12 December 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi Enid,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Amar was amazing
Amar was amazing, I found him to be extremely helpful in geting my upgrade sorted for me. Just returned to collect my device and get a tech service
10 December 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hello, Satenik,
It's great to hear about the positive experience which you had with Amar. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service by Amar this morning
Great service by Amar this morning. Explained full detail of the sim plan. Poor service is why I left o2
6 December 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi Marney. Thank you for your review for Amar. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing patience with a very useless…
Amazing patience with a very useless customer (me!). Amazing service.
5 December 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Thank you much for your five star review, Kirsty. It's great to see our Walton on Thames team delivered that positive and tailored service we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service at Walton on Thames Vodafone
I was helped by Daryl at Walton on Thames and he was excellent!
In store experience is 1000 times better than online!
Thank you very much
30 November 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Daryl was really helpful right from the…
Daryl was really helpful right from the start and did well when I was frustrated with some problems (not of his making)
25 November 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi, thanks for your feedback. It's great to see that Daryl was able to help you.
Thanks again, The Vodafone Social Media Team
Vodafone store Walton-on-Thames
Shout out to the amazing Vodafone store in Walton-On-Thames, and their wonderful customer service. Especially to Daryl. My husband and I are not particularly up on technical stuff. Daryl was very pleasant, engaging, patient and helpful. He made us feel that he actually cared, and we were not rushed. We have been with Vodafone since the very beginning and we wouldn't change.
20 November 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi Melanie,
It's great to hear about your recent experience and feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Walton On Thames Branch
I moved to the UK a year ago, and for over a year, I’ve been trying to get my children’s and my cell phones fully connected. Recently, one of my children’s phones was completely disconnected due to a Vodafone IT issue. Thanks to Amar at the Walton-on-Thames branch, who worked incredibly hard to resolve the issue. He checked and worked on it almost every day for over 15 days. Additionally, Daryl at the same store also helped and made great efforts to fix it. If it weren’t for Amar or Daryl, I would have had to switch to another cell phone provider. Again, a huge thank you to both of them!
15 November 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi Aylin,
It's great to hear about your recent experience. Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Daryl was really helpful and was able…
Daryl was really helpful and was able to sort me out with a contract that was beneficial to what I use my phone for
20 November 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi Louise,
Thank you for taking the time to review, and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Daryl deserves some recognition Vodafone!
Daryl was engaging, informative and very helpful with my phone and contract change. He mapped out the options clearly and matched me with the right options. Thanks!
20 November 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi Louise. Thank you for your review for Daryl. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Walton on Thames
Hi Andrew. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amendra was a great help and explained…
Amendra was a great help and explained all of my options
To me. He made the whole process easy.
8 November 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hey Samuel.
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hi Amar is nice and Wery helpful guy
Hi Amar is nice and Wery helpful guy! Thank you
4 November 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi Adam,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Excellent service from the manager
Extremely happy customer, had a tech service done in another store and it was done properly. Wasn't able to get back to the original store and explained to the manager the situation and he help resolves the issues and didn't thr tech team transfer of all my information from old device. What a star - thank you Richard
31 October 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hey Stevie, Thanks for reaching out about the awesome service you received from our store manager recently.
All the best, The Vodafone Social Media Team
Awful
Awful, the advisor Ammr told me that I need to take out more lines when I only want one to get a special discount on my monthly bill if I then returned them a couple of days later.
This sounds very dodge to me, as if it's something that benefits him and or vodafone. I decided that I would go elsewhere so I'm not being taken advantage of.
I hope this gets raised as I'm concerned that other people have been tricked into doing this.
10 October 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi Demi,
Our agent could have been referring to our Vodafone Together discount, which only applies if you have both a mobile and Home Broadband with us. If this wasn't the case, please reach out to our Social Media team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, so we're able to take some more details from you and get this fed back.
All the best,
Vodafone Social Media team
Rockstar Richard
Richard at the Walton on Thames store is incredible. He was so helpful, friendly, knowledgable. He helped us through what we were originally thinking was complicated, and probably was, but he took us through our options, then explained steps and set us up with new phone and contract and gave us valuable advice. Richard you’re a rockstar!
7 October 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi Tom,
Thank you for your review and great feedback for Richard.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service 👌
Came into the store to get a Sim for my son and the advise Daryl went through everything with me and helped me pick the right plan for my sons needs.
10/10 will come back to this store 🫶🫶
12 September 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi Lucia,
Thanks for taking the time to write such a great review! We're delighted that Daryl was able set you up with exactly what you needed. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing Customer Service
Daryl was amazing and super helpful!! I managed to get a great deal. Thankyou!
10 September 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi Amber. Thank you for your review for Daryl. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amar was absolutely amazing
Amar was absolutely amazing, really engaging and supportive. I would recommend Amar and the team as they are great
9 September 2024
Unprompted review
Reply from Vodafone UK - Walton on Thames
Hi Diana,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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