Called into the Widnes branch to see about changing Broadband didn’t know what to expect. Was seen by Beth who was extremely helpful, explained everything and it was all done quickly no phoning aroun... See more
Company replied
Unit 6 , Green Oaks Shopping Centre, WA8 6UB Widnes, GB
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Called into the Widnes branch to see about changing Broadband didn’t know what to expect. Was seen by Beth who was extremely helpful, explained everything and it was all done quickly no phoning aroun... See more
Company replied
Great experience in store. So helpful and nothing was too much trouble. Connor found me an excellent deal and gave lots of really good advice. Also cheaper than what was being offered online. Simil... See more
Company replied
Came into store to upgrade my contract. I was seen to by Tony who was extremely helpful and hospitable. We came to a great agreement which saved a lot of money. Would definitely recommended it... See more
Company replied
No issues , But a good coffee in store would make the experience great 😊
Company replied
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Unit 6 , Green Oaks Shopping Centre, WA8 6UB, Widnes, United Kingdom
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Couldn’t ask for a more helpful sales advisor in the Widnes Vodafone store. Ash saved me money on 2 contracts as I messed up and ordered them on line he fixed it for me and he found me the most amazing deal on both phones. Thankyou so much.

Reply from Vodafone UK - Widnes

Reply from Vodafone UK - Widnes
Ash was vefy informative and easy to talk to. He looked after me regarding what i needed i would recomend ash to anybody who needs a new contract or mobile.

Reply from Vodafone UK - Widnes
Ash explained everything that was required and would recommend anyone to call into Vodafone Widnes

Reply from Vodafone UK - Widnes
Ashley was really helpful, kind an polite. Looked for the best deal and made everything easy

Reply from Vodafone UK - Widnes
Ron was really helpful and gave me a good deal

Reply from Vodafone UK - Widnes
Went into widnes store today to get phone upgraded to which I was help by a gentleman Ronald, I get easily confused about deals but Ronald talked me through everything and was very helpful

Reply from Vodafone UK - Widnes
Excellent customer service. Ash and Bethany were amazing. I will be returning soon for more new phones.

Reply from Vodafone UK - Widnes
Ash made everthing simple very quick service no messing about

Reply from Vodafone UK - Widnes
We came in to the widnes store and spoken to ash , about our bill being higher, ash explained everything in detail and advised us on the roam and got a new deal with roaming on it so we won't get any higher bills again many thanks ash

Reply from Vodafone UK - Widnes
We visited the widnes shop and was served by Ashley great customer service helpful didn't try to pressure us into anything we didn't want . Sorted out a deal for us promptly and made us feel like a valued customer. Thank you Ashley 100% customer service 👍

Reply from Vodafone UK - Widnes

Reply from Vodafone UK - Widnes
Connor was very helpful in store today sorted our phones out and gave us our upgrade with no issues at all. Nice friendly service

Reply from Vodafone UK - Widnes
Jonny is knowledgeable, professional and a lovely person to deal with, highly recommend 🌟🌟🌟🌟🌟

Reply from Vodafone UK - Widnes
Excellent support and service from Ron yesterday. Helped us navigate changing from business to personal contract and ownership of phone explaining simply all the steps we needed to take to action the change

Reply from Vodafone UK - Widnes
Ronald was extremely friendly and knowledgeable and also saved us a lot of money !

Reply from Vodafone UK - Widnes
What a wonderful man. Refreshing to have such knowledge in one place. Knew exactly what I needed and explained the process perfectly. Would definitely recommend

Reply from Vodafone UK - Widnes
Had the pleasure of dealing with Ron today at the Widnes store. He was extremely helpful and advised me of all the offers available at the price range I suggested. I am happy with my new phone and tariff,would highly recommend.
Thanyou

Reply from Vodafone UK - Widnes
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