Vodafone UK - Widnes Reviews 

551
TrustScore 5 out of 5

5.0

Unit 6 , Green Oaks Shopping Centre, WA8 6UB Widnes, GB


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Rated 5 out of 5 stars

Called into the Widnes branch to see about changing Broadband didn’t know what to expect. Was seen by Beth who was extremely helpful, explained everything and it was all done quickly no phoning aroun... See more

Company replied

Rated 5 out of 5 stars

Great experience in store. So helpful and nothing was too much trouble. Connor found me an excellent deal and gave lots of really good advice. Also cheaper than what was being offered online. Simil... See more

Company replied

Rated 5 out of 5 stars

Came into store to upgrade my contract. I was seen to by Tony who was extremely helpful and hospitable. We came to a great agreement which saved a lot of money. Would definitely recommended it... See more

Company replied

Rated 4 out of 5 stars

No issues , But a good coffee in store would make the experience great 😊

Company replied


Company details


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  • Unit 6 , Green Oaks Shopping Centre, WA8 6UB, Widnes, United Kingdom

5.0

Excellent

TrustScore 5 out of 5

551 reviews

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5.0

All reviews

(551)

41,878 reviews in the last 12 months

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Rated 5 out of 5 stars

Quick helper

Very nice and helpful

8 November 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hi. We're so glad we could be helpful! Thank you for your kind words and positive feedback; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Couldn’t ask for a more helpful sales…

Couldn’t ask for a more helpful sales advisor in the Widnes Vodafone store. Ash saved me money on 2 contracts as I messed up and ordered them on line he fixed it for me and he found me the most amazing deal on both phones. Thankyou so much.

8 November 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hi. We're happy to hear that our service was so helpful and that you had such a positive experience in our store. We appreciate you sharing your lovely feedback with us and are so glad that we could find a great deal for you. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ash was a great help

Ash was a great help, thank you!

7 November 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ash was vefy informative and easy to…

Ash was vefy informative and easy to talk to. He looked after me regarding what i needed i would recomend ash to anybody who needs a new contract or mobile.

7 November 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ash explained everything that was…

Ash explained everything that was required and would recommend anyone to call into Vodafone Widnes

5 November 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ashley was really helpful

Ashley was really helpful, kind an polite. Looked for the best deal and made everything easy

30 October 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. We're so glad everything was easy! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ron was really helpful and gave me a…

Ron was really helpful and gave me a good deal

25 October 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hi. We appreciate your positive feedback and are so happy to hear that you had a great experience. We are grateful for your support. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone upgrade

Went into widnes store today to get phone upgraded to which I was help by a gentleman Ronald, I get easily confused about deals but Ronald talked me through everything and was very helpful

24 October 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Ash and Bethany were amazing. I will be returning soon for more new phones.

20 October 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ash made everthing simple very quick…

Ash made everthing simple very quick service no messing about

19 October 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jonny was boss 5 stars laaaa

13 October 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

We came in to the widnes store and…

We came in to the widnes store and spoken to ash , about our bill being higher, ash explained everything in detail and advised us on the roam and got a new deal with roaming on it so we won't get any higher bills again many thanks ash

11 October 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ashley great customer service helpful…

We visited the widnes shop and was served by Ashley great customer service helpful didn't try to pressure us into anything we didn't want . Sorted out a deal for us promptly and made us feel like a valued customer. Thank you Ashley 100% customer service 👍

6 October 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jonny was amazing

Jonny was amazing, super knowledgable and helpful.

3 October 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor was very helpful in store today…

Connor was very helpful in store today sorted our phones out and gave us our upgrade with no issues at all. Nice friendly service

2 October 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jonny is Great 🌟

Jonny is knowledgeable, professional and a lovely person to deal with, highly recommend 🌟🌟🌟🌟🌟

1 October 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Denise,

Thanks for the lovely review and fantastic support for Jonny.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent support and service from Ron…

Excellent support and service from Ron yesterday. Helped us navigate changing from business to personal contract and ownership of phone explaining simply all the steps we needed to take to action the change

30 September 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ronald was extremely friendly and…

Ronald was extremely friendly and knowledgeable and also saved us a lot of money !

30 September 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Beth,

Thanks for the lovely review and fantastic support for Ronald. It's heartwarming to read such encouraging feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

What a wonderful man

What a wonderful man. Refreshing to have such knowledge in one place. Knew exactly what I needed and explained the process perfectly. Would definitely recommend

29 September 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had the pleasure of dealing with Ron…

Had the pleasure of dealing with Ron today at the Widnes store. He was extremely helpful and advised me of all the offers available at the price range I suggested. I am happy with my new phone and tariff,would highly recommend.
Thanyou

28 September 2025
Unprompted review
Vodafone UK - Widnes logo

Reply from Vodafone UK - Widnes

Hey Helen,
Thanks for the lovely review and fantastic support for Ron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

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