Vodafone UK - Wilmslow Reviews 

218
TrustScore 5 out of 5

4.9

42 Grove Street,Wilmlsow, SK9 1DS Cheshire, GB


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Rated 5 out of 5 stars

Went into your wilmslow store after having spent AGES online talking Vodafone bots or people in the chat. Your excellent store manager Paddy got the eSIM transferred and working in five minutes! Ex... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service from Leon he was so thorough and helpful and really took the time to find the best upgrade and package for me. Saved me money and I even got an iPad included. Excellent servic... See more

Company replied

Rated 5 out of 5 stars

Not used Vodafone before, so decided to give them a try at the end of my previous contract. Leon and Jess could not have been more pleasant or helpful. There are a lot of places that should be aiming... See more

Company replied

Rated 5 out of 5 stars

Leon from Wilmslow store helped me so much when I had my new phone. Went beyond and above, he was understanding patient and explained everything as I am older lady I do find things difficult.

Company replied


Company details


Contact info

  • 42 Grove Street,Wilmlsow, SK9 1DS, Cheshire, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

218 reviews

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4.9

All reviews

(218)

40,160 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing customer service from Leon he…

Amazing customer service from Leon he was so thorough and helpful and really took the time to find the best upgrade and package for me. Saved me money and I even got an iPad included. Excellent service!

7 July 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Becki,

Thanks for the lovely review and fantastic support for Leon. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went into your wilmslow store after…

Went into your wilmslow store after having spent AGES online talking Vodafone bots or people in the chat.

Your excellent store manager Paddy got the eSIM transferred and working in five minutes! Excellent customer service that can’t be beaten! Brilliant!!!!

24 June 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Nadia,

Thanks for the lovely review and fantastic support for Paddy.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paddy saved the day

Paddy saved the day!
My sim wasn’t working after getting a new phone and Paddy got it sorted!

18 June 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Danielle,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New Vodafone Customer.

Not used Vodafone before, so decided to give them a try at the end of my previous contract. Leon and Jess could not have been more pleasant or helpful. There are a lot of places that should be aiming for this level of customer service. Thank you very much!

3 June 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Rob,
Thanks for the lovely review and fantastic support for Leon and Jess.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Once again paddy and Jess in Wilmslow…

Once again paddy and Jess in Wilmslow store great service. Nothing is too much trouble and will 100% would recommend to go to Vodafone wilmslow.

8 June 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Georgina,

Thanks for the lovely review and fantastic support for Paddy and Jess.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service by Leon…

Excellent customer service by Leon could not fault him at all, very polite and professional.

30 May 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Alex,

Thanks for the lovely review and fantastic support for Leon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jess In Wilmslow

Jess In Wilmslow, Delivering Great Service, the team in Wilmslow have always been amazing, going above and beyond matter what the issue/enquiry , a credit to Vodafone

29 May 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Milly,

Thanks for the lovely review and fantastic support for Jess.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Me and my Husband went into store on…

Me and my Husband went into store on Saturday to discuss his upgrade options, we have previously had bad experiences with renewals etc but Leon made it super easy, broke the options down effectively and made the whole process seamless, we know where to go for any advice in the future 10/10

30 May 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Cheryl,

Thanks for the lovely review and fantastic support for Leon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Popped into the Wilmslow store on…

Popped into the Wilmslow store on Saturday regarding a roaming enquiry for the Carribbean, spoke to Leon who guided me and my partner through all the options, advised on charges and what would be best to do for the trip to avoid any large bills, we will definitely be back to renew our plans and move our broadband when they are due, amazing service and cannot recommend enough

30 May 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Martin,

Thanks for the lovely review and fantastic support for Leon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good store

Leon was amazing. Really helpful. Thanks.

27 May 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Adam,

Thanks for the lovely review and fantastic support for Leon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paddy In Wilmslow helped me with my…

Paddy In Wilmslow helped me with my boarding passes on my device great service

13 May 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow


Hey Dr R Nolan,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Paddy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paddy… helped me restore email account…

Paddy… helped me restore email account and reset procedures for me. Very helpful very professional and very patient!
Thank you PADDY

30 April 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Ms J Kendrew,

Thanks for the lovely review and fantastic support for Paddy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jess was very very helpful and made the…

Jess was very very helpful and made the experience a pleasant one.

22 April 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Phil,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paddy from Vodafone Wilmslow was…

Paddy from Vodafone Wilmslow was absolutely brilliant! Even saved me money.

20 April 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Judith.

Thanks for the lovely review and fantastic support for Paddy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Visited The Wilmslow Store Regarding…

Visited The Wilmslow Store Regarding Running Out Of Data, Leon Resolved The Issue Via A New Plan And Exemplary Customer Service

13 April 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey There,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon from Wilmslow store helped me so…

Leon from Wilmslow store helped me so much when I had my new phone. Went beyond and above, he was understanding patient and explained everything as I am older lady I do find things difficult.

7 April 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

fast and solution-oriented

25 March 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Burak,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Leon was fantastic

Leon was fantastic! Highly knowledgeable, extremely professional and superb customer care skills. Worked diligently to get my phone setup and helped with accessories too

14 March 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Muzna,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very impressed with the service I…

Very impressed with the service I received in store today. My problem was resolved and I received great advice on a new product I wanted. Jess in Wilmslow was super knowledgeable and helpful. Excellent experience. Well done Vodafone!

14 March 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Asna,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Paddy in Wilmslow branch helped me…

Paddy in Wilmslow branch helped me update my iCloud payments and helped me with the phone

12 March 2026
Unprompted review
Vodafone UK - Wilmslow logo

Reply from Vodafone UK - Wilmslow

Hey Christopher, ​

Thanks for the lovely review and fantastic support for Paddy. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

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