Went into your wilmslow store after having spent AGES online talking Vodafone bots or people in the chat. Your excellent store manager Paddy got the eSIM transferred and working in five minutes! Ex... See more
Company replied
42 Grove Street,Wilmlsow, SK9 1DS Cheshire, GB
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Went into your wilmslow store after having spent AGES online talking Vodafone bots or people in the chat. Your excellent store manager Paddy got the eSIM transferred and working in five minutes! Ex... See more
Company replied
Amazing customer service from Leon he was so thorough and helpful and really took the time to find the best upgrade and package for me. Saved me money and I even got an iPad included. Excellent servic... See more
Company replied
Not used Vodafone before, so decided to give them a try at the end of my previous contract. Leon and Jess could not have been more pleasant or helpful. There are a lot of places that should be aiming... See more
Company replied
Leon from Wilmslow store helped me so much when I had my new phone. Went beyond and above, he was understanding patient and explained everything as I am older lady I do find things difficult.
Company replied
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42 Grove Street,Wilmlsow, SK9 1DS, Cheshire, United Kingdom
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Amazing customer service from Leon he was so thorough and helpful and really took the time to find the best upgrade and package for me. Saved me money and I even got an iPad included. Excellent service!

Reply from Vodafone UK - Wilmslow
Went into your wilmslow store after having spent AGES online talking Vodafone bots or people in the chat.
Your excellent store manager Paddy got the eSIM transferred and working in five minutes! Excellent customer service that can’t be beaten! Brilliant!!!!

Reply from Vodafone UK - Wilmslow
Paddy saved the day!
My sim wasn’t working after getting a new phone and Paddy got it sorted!

Reply from Vodafone UK - Wilmslow
Not used Vodafone before, so decided to give them a try at the end of my previous contract. Leon and Jess could not have been more pleasant or helpful. There are a lot of places that should be aiming for this level of customer service. Thank you very much!

Reply from Vodafone UK - Wilmslow
Once again paddy and Jess in Wilmslow store great service. Nothing is too much trouble and will 100% would recommend to go to Vodafone wilmslow.

Reply from Vodafone UK - Wilmslow
Excellent customer service by Leon could not fault him at all, very polite and professional.

Reply from Vodafone UK - Wilmslow
Jess In Wilmslow, Delivering Great Service, the team in Wilmslow have always been amazing, going above and beyond matter what the issue/enquiry , a credit to Vodafone

Reply from Vodafone UK - Wilmslow
Me and my Husband went into store on Saturday to discuss his upgrade options, we have previously had bad experiences with renewals etc but Leon made it super easy, broke the options down effectively and made the whole process seamless, we know where to go for any advice in the future 10/10

Reply from Vodafone UK - Wilmslow
Popped into the Wilmslow store on Saturday regarding a roaming enquiry for the Carribbean, spoke to Leon who guided me and my partner through all the options, advised on charges and what would be best to do for the trip to avoid any large bills, we will definitely be back to renew our plans and move our broadband when they are due, amazing service and cannot recommend enough

Reply from Vodafone UK - Wilmslow

Reply from Vodafone UK - Wilmslow
Paddy In Wilmslow helped me with my boarding passes on my device great service

Reply from Vodafone UK - Wilmslow
Paddy… helped me restore email account and reset procedures for me. Very helpful very professional and very patient!
Thank you PADDY

Reply from Vodafone UK - Wilmslow
Jess was very very helpful and made the experience a pleasant one.

Reply from Vodafone UK - Wilmslow
Paddy from Vodafone Wilmslow was absolutely brilliant! Even saved me money.

Reply from Vodafone UK - Wilmslow
Visited The Wilmslow Store Regarding Running Out Of Data, Leon Resolved The Issue Via A New Plan And Exemplary Customer Service

Reply from Vodafone UK - Wilmslow
Leon from Wilmslow store helped me so much when I had my new phone. Went beyond and above, he was understanding patient and explained everything as I am older lady I do find things difficult.

Reply from Vodafone UK - Wilmslow
Leon was fantastic! Highly knowledgeable, extremely professional and superb customer care skills. Worked diligently to get my phone setup and helped with accessories too

Reply from Vodafone UK - Wilmslow
Very impressed with the service I received in store today. My problem was resolved and I received great advice on a new product I wanted. Jess in Wilmslow was super knowledgeable and helpful. Excellent experience. Well done Vodafone!

Reply from Vodafone UK - Wilmslow
Paddy in Wilmslow branch helped me update my iCloud payments and helped me with the phone

Reply from Vodafone UK - Wilmslow
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