Today, I visited Wimbledon branch to sort out my roaming data. Sharon (hope I spelled it right) patiently sorted out my data stuff etc and I do appreciate her time and service.
Company replied
Location
Switch location3 Wimbledon Bridge,Wimbledon, SW19 7NH London, GB
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See what reviewers are saying
Rameez was wonderfully helpful today in Vodafone. I’ve just moved from abroad and he outlined everything for me easily and made it fast and understandable.
Company replied
I took out a data SIM last week which unfortunately didn't work out for me due to poor signal. I went to the Vodafone store to cancel within my 14 day cooling off period. The contract was cancelled in... See more
Company replied
Perfect service from Shannon. Welcoming, friendly, efficient. Explained any waiting times as system processed order. I went in for a broadband as well as phone upgrade, so to get both sorted so quickl... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Wimbledon
Written by the company
Contact info
3 Wimbledon Bridge,Wimbledon, SW19 7NH, London, United Kingdom
4.9
Excellent
248 reviews
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Excellent customer service & fantastic mobile internet and phone deal!
This is a review relating to Rameez's most excellent customer service skills! I needed to change my existing Vodafone ("hotspot") mobile broadband (which had become too expensive) and get a phone deal at the same time also. I was very impressed with Rameez's demeanour who got off his seat to greet me asking if he could be of any help. Rameez showed excellent customer service throughout our interaction and was also able to find me an excellent new contract for both mobile internet and phone. I am extremely pleased with the service I've received that day and would highly recommend Rameez for a further promotion (he is the manager of the Wimbledon shop!). Top notch, 5*+++++!!
18 July 2024
Unprompted review
Reply from Vodafone UK - Wimbledon
Hi Viviane,
Thanks for your review for Rameez. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Gill is 10/10, would come back for his advice.
Gill has been an incredible helpful member of staff. He was extremely knowledgeable and helped with multiple queries i had.
9 September 2024
Unprompted review
Reply from Vodafone UK - Wimbledon
Hi Patrick. Thank you for your review for Gill. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zeshan was really helpful and super…
Zeshan was really helpful and super friendly. Superb service all around
8 September 2024
Unprompted review
Reply from Vodafone UK - Wimbledon
Hi Yolleen,
Thanks for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service from the manager who…
Excellent service from the manager who helped me get my new phone. Credit to sailen
6 September 2024
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fayyadh at Wimbledon store went above…
Fayyadh at Wimbledon store went above and beyond trying to sort out an issue which had the potential to become stressful. Online customer service verification was unreasonable so in the shop they took it upon themselves to solve it. Fayyadh took the initiative every way possible and eventually solved it with a great attitude.
4 September 2024
Unprompted review
Reply from Vodafone UK - Wimbledon
Hi Monica,
This is lovely feedback for Fayyadh. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I saw Aziz on 31st August
I saw Aziz on 31st August. He advised a deal of £21 a month discounted to £18 - I was getting SIM only. He asked for my phone and used it to send a text. I signed but felt ok because I know you have 2 weeks to change your mind. Over the weekend I found better deals - one for £9 for the same data. I went back to the shop but Aziz was not there and I saw someone else - I said that I didn't want the deal. He asked for the SIM back and to ring 191. But it was too late. When Aziz texted he had asked for the PAC code and guess what? had set it up - transferred it straightaway. This I understand is not always the case. I did not give permission. From now on please explain what you are doing when you ask for phones to text. Let people know when you are asking for a PAC code and give them the information on the consequences and the option to consider and do it themselves. The person I saw today as Aziz was still not in the shop, conceded that Aziz is a good salesman. My experience does not describe that.I contacted Vodaphone on the 5th via Instagram as asked and as yet - no reply. When they have your mobile number why not use this instead of social networks? They have allowed my contract to go past 2 weeks so I cannot get out of it. Really bad.
31 August 2024
Unprompted review
Reply from Vodafone UK - Wimbledon
Hi Frances,
Thanks for taking your time to explain what's happened in store. This is something we take seriously and we'd like to look into this further. Please send us a message via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
Gill was amazing and explained…
Gill was amazing and explained everything to me.... He is really good and very easy to understand.... I will be recommending Gill to all my friends and family.
THANKS GILL
30 August 2024
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Allan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Rameez was incredibly helpful and on…
Rameez was incredibly helpful and on the basis of his help we moved the entire family from 02 to Vodafone.
29 August 2024
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Jeremy,
Thanks for the lovely review and fantastic support for Rameez.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Gill at Wimbledon was a great help and…
Gill at Wimbledon was a great help and explained everything so nicely.....
He is a asset to the company and thanks Gill
29 August 2024
Unprompted review
Reply from Vodafone UK - Wimbledon
Hi Simon,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Rameez - excellent service
Rameez was brilliant in helping me upgrade my current phone/broadband at a lower price. So friendly and clear, thanks so much!
26 August 2024
Unprompted review
Reply from Vodafone UK - Wimbledon
Hi Laura,
Thanks for the great feedback for Rameez, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fayaddh at Wimbledon store is…
Fayaddh at Wimbledon store is exceptionally helpful and knowledgeable.
14 August 2024
Unprompted review
Reply from Vodafone UK - Wimbledon
Hi Dearbhla,
Thanks for the great feedback for Fayaddh, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dear Fayyadh & Ricky
Dear Fayyadh & Ricky, Thank you for professional service & your help with my mobile handset & watch. Thank you. Jatin
11 August 2024
Unprompted review
Reply from Vodafone UK - Wimbledon
Hi Jatin,
Thank you for taking the time to leave us a review and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fayyadh was excellent
Fayyadh was excellent. He gave really good customer service and was very helpful. He also informed me of the very me rewards.
10 August 2024
Unprompted review
Reply from Vodafone UK - Wimbledon
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Thanks Gill for the great service today…
Thanks Gill for the great service today wonderful experience.
28 July 2024
Unprompted review
Reply from Vodafone UK - Wimbledon
Hi Joe,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Gill.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Gill in Wimbledon has just provided us…
Gill in Wimbledon has just provided us with a 5 star service & advice & lots of laughs - thank you Gill ☺️
27 July 2024
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Helen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Gill is amazing
Gill is amazing. He helped me so effortlessly with my inquiry. Great experience and will be coming back for the internet package as well. Recommending this branch and ask for Gill! Thank you, Ema
26 July 2024
Unprompted review
Reply from Vodafone UK - Wimbledon
Hey Ema,
Thanks for the lovely review and fantastic support for Gill.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Gill gave us fantastic service
Gill gave us fantastic service, and got us into a better plan.
26 July 2024
Unprompted review
Reply from Vodafone UK - Wimbledon
Hi. Thank you for your review for Gill. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
They are amazing
They are amazing, they helped me all about to buy the phone.
26 June 2024
Unprompted review
Reply from Vodafone UK - Wimbledon
Hello, Judmar,
It's great to hear about the positive experience which you've had with us. Thanks for taking the time to write in a review about the service you received, we hope you enjoy your new phone.
If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Rameez was so helpful and really went…
Rameez was so helpful and really went put of his way to help get the right phone and contract for my whole family. Would definitely recommend the Wimbledon Vodafone
25 June 2024
Unprompted review
Reply from Vodafone UK - Wimbledon
Hi, Nadia,
It's great to hear about the positive experience which you had with Rameez in our Wimbledon store. We appreciate you taking the time to write in a review and recommendation.
If you need help with anything in the future, please don't hesitate to reach out to our Social Media Team via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Fayyadh in Wimbledon was amazing
Fayyadh in Wimbledon was amazing, I had a problem and he solved it as soon as he could to the best of his ability. Will be visiting again.
21 May 2024
Unprompted review
Reply from Vodafone UK - Wimbledon
Hi Naomi! Thank you for your review. Great to hear you got everything you needed sorted. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.
Thanks again, Vodafone Social Media Team
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