Vodafone UK - Winchester Reviews 

223
TrustScore 5 out of 5

4.9

125 High Street, SO23 9AS Winchester, GB


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Rated 5 out of 5 stars

Archie and Maddie were fantastic. Very knowledgeable and got a competitive deal and Maddie set up my new device for me. Excellent service all round. Very happy.

Company replied

Rated 5 out of 5 stars

Maddie at your Winchester branch was very personable, extremely knowledgeable and efficient. Very grateful for her help in sorting out my connectivity issues

Company replied

Rated 5 out of 5 stars

Harvey was brilliant - sorted out a new contract phone & an upgrade for us. Explained options clearly & was lovely enough to set up our mum’s phone for her, including her photo of Dad as her screensav... See more

Company replied

Rated 5 out of 5 stars

James explained a reasonably complex offer to us making it easy for us to understand. He at all times showed great patience and answered our questions with ease and in a very professional manner. H... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Winchester

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 125 High Street, SO23 9AS, Winchester, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

223 reviews

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1-star

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4.9

All reviews

(223)

42,866 reviews in the last 12 months

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Rated 5 out of 5 stars

Maddie was kind

Maddie was kind. She helped me get a new phone and transfer the data.

3 March 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

very helpful staff

very helpful staff. I had an issue with my phone and Maddy very kindly helped out. They are always happy to help. Thank you Winchester team

27 February 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Helen,

Thanks for the lovely review and fantastic support for Maddy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Archie had good service

Archie had good service, friendly and efficient

27 February 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Alan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Awesome time at the Winchester Vodafone…

Awesome time at the Winchester Vodafone store can thank Archie and his colleagues for all there help

26 February 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hi Lisa,

Thank you so much for your wonderful review and the amazing support you’ve shown for Archie —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent

Excellent, helpful, very quick and no trouble, great from James

26 February 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Simon,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

James was incredibly helpful with…

James was incredibly helpful with gettting a new phone and plan for my wife.
He also helped me reduce my plan costs on 3 other family phones 💪🙏

25 February 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Philip,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service by all the staff…

Excellent service by all the staff especially Archie 10/10!

22 February 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Steve,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hannah was very helpful and sold me an…

Hannah was very helpful and sold me an iPad. The service in store was great and she took me through all the options Thank you Hannah

23 February 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Jenny,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Clear, very helpful, swift service.

22 February 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey James,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Samuel is wonderful and helped me a…

Samuel is wonderful and helped me a lot, he's so nice

4 February 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Rosemary,

Thanks for the lovely review and fantastic support for Samuel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fast and easy new contract

Straight in, no waiting, and Maddie sorted out a new phone and contract fast and accurately. Excellent service and i am very happy with the new phone.

2 February 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey TAYLOR,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We were served very well by Archie who…

We were served very well by Archie who was very knowledgeable and patient! Gave 110%

31 January 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Archie in the Winchester branch was an…

Archie in the Winchester branch was an absolute star very helpful and kept it simple for me

31 January 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Samantha,

Thanks for the lovely review and fantastic support for Archie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Maddie was a real help on 28/01/26.

Maddie was a real help on 28/01/26.
I came in to buy a new phone plan and she made sure i walked out with my new phone. absolutely amazing costumer service, i truly appreciated her help.

28 January 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Bogdan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hannah and Maddie helped with my phone…

Hannah and Maddie helped with my phone transfer to make things easier for me. Appreciate all the help!

28 January 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Jimmy,

Thanks for the lovely review and fantastic support for Hannah and Maddie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Samuel was amazing!

Samuel was incredibly patient and friendly. We had an issue with a credit check and after over an hour of his hard work, he was able to fix problem. Really appreciate all the effort he put in - it definitely wasn’t easy! Thank you :)

24 January 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Georgia,

Thanks for the lovely review and fantastic support for Samuel.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very professional customer service from…

Very professional customer service from Hannah at the Winchester shop. Brilliant. Thank you!
Order number SBL - 1000000830440113
Code 3891

18 January 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Keith,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Extremely helpful and prompt.

Extremely helpful and prompt.

17 January 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Margaret,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Maddie

Excellent service from Maddie. Very helpful and informative.

17 January 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Gregory
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service. very good advice and Maddie was very helpful and superb!

10 January 2026
Unprompted review
Vodafone UK - Winchester logo

Reply from Vodafone UK - Winchester

Hey Judith,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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