Vodafone UK - Windsor Reviews 

120
TrustScore 5 out of 5

4.8

Peascod Street 112, SL4 1DN Windsor, England, GB


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Rated 5 out of 5 stars

Mikolaj was excellent! Extremely knowledgeable, helpful and friendly. He helped us select a plan that worked for all our family

Company replied

Rated 5 out of 5 stars

Fantastic customer service from Al. Explained SIM only contract options clearly sharing his screen as proof (very reassuring!). Didn’t oversell. Saved me 30% off my previous contract which I was... See more

Company replied

Rated 5 out of 5 stars

Great service in Windsor store from Luke resolved the issues within 20 mins after us spending 2 hours + on phone previous evening. Not only efficient polite service Luke was able to offer an enhanced... See more

Company replied

Rated 5 out of 5 stars

Recently came in with my grandparents to sort out topping up their phones after realising that the top up cards are no longer used. The staff were really helpful and patient with all of their question... See more

Company replied


Company details


Contact info

  • Peascod Street 112, SL4 1DN, Windsor, England, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

120 reviews

5-star
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1-star

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4.8

All reviews

(120)

40,288 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant help in the store by both…

Brilliant help in the store by both assistants

4 July 2026
Unprompted review
Vodafone UK - Windsor logo

Reply from Vodafone UK - Windsor

Hi Amino, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful friendly and well explained.

Helpful friendly and well explained.

4 July 2026
Unprompted review
Vodafone UK - Windsor logo

Reply from Vodafone UK - Windsor

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service and provided us…

Great customer service and provided us with an amazing deal.

4 July 2026
Unprompted review
Vodafone UK - Windsor logo

Reply from Vodafone UK - Windsor

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikolaj was excellent

Mikolaj was excellent! Extremely knowledgeable, helpful and friendly. He helped us select a plan that worked for all our family

4 July 2026
Unprompted review
Vodafone UK - Windsor logo

Reply from Vodafone UK - Windsor

Hey Nicky,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Super easy and simple

Super easy and simple. Helps so much to be able to talk to a human.

Thank you Mikolaj

4 July 2026
Unprompted review
Vodafone UK - Windsor logo

Reply from Vodafone UK - Windsor

Hey Adolfo,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikolaj has excellent customer service…

Mikolaj has excellent customer service and great help.Thank you again

3 July 2026
Unprompted review
Vodafone UK - Windsor logo

Reply from Vodafone UK - Windsor

Hey Serdar,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Gaurav was so helpful and kind

Gaurav was so helpful and kind! Thank you Vodafone!

25 June 2026
Unprompted review
Vodafone UK - Windsor logo

Reply from Vodafone UK - Windsor

Hey Maria,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikolaj was exceptionally helpful and…

Mikolaj was exceptionally helpful and managed to find a great deal to save me money. Great customer experience in general.

23 June 2026
Unprompted review
Vodafone UK - Windsor logo

Reply from Vodafone UK - Windsor

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful in sorting out my phone…

Very helpful in sorting out my phone and setting up a new contract.

20 June 2026
Unprompted review
Vodafone UK - Windsor logo

Reply from Vodafone UK - Windsor

Hey Johniu,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you for Mikolaj and Guarav was…

Thank you for Mikolaj and Guarav was very good service and they do me to welcome back again.I’m so happy with the service

20 June 2026
Unprompted review
Vodafone UK - Windsor logo

Reply from Vodafone UK - Windsor

Hey Resmie,

Thanks for the lovely review and fantastic support for Mikolaj. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Great experience, able to change sim and plan on the day I visited

18 June 2026
Unprompted review
Vodafone UK - Windsor logo

Reply from Vodafone UK - Windsor

Hey Harriet,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service

Great service by Mikolaj

11 June 2026
Unprompted review
Vodafone UK - Windsor logo

Reply from Vodafone UK - Windsor

Hey Tony,

Thanks for the lovely review and fantastic support for Mikolaj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikolaj help me with my sim

Mikolaj help me with my sim
He is recomend me the best sim card for data.
Thank you so much

11 June 2026
Unprompted review
Vodafone UK - Windsor logo

Reply from Vodafone UK - Windsor

Hey Fabio,

Thanks for the lovely review and fantastic support for Mikolaj.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful

10 June 2026
Unprompted review
Vodafone UK - Windsor logo

Reply from Vodafone UK - Windsor

Hey Elizabeth,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing experience

I came into store to get my bill reduced and they were fantastic. Miholaj was great helped me through the 2 hours that I was there thank you

7 June 2026
Unprompted review
Vodafone UK - Windsor logo

Reply from Vodafone UK - Windsor

Hey Marian,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 2 out of 5 stars

Had a problem with my phone

Had a problem with my phone, just wanted some advice.
3pm door was locked with staff just
Sitting inside.
As soon as we came in, he locked the door.
I don’t know the chaps name, but he really had no interest apart from saying
Soft ware is changing all the time.
At this point a customer? Was trying to
Come in the door which was locked.
It’s a strange way to run a Business.
If he likes opening and closing doors
Perhapes the prison service may be a better job.

M Cranham

Windsor Shop

19 May 2026
Unprompted review
Vodafone UK - Windsor logo

Reply from Vodafone UK - Windsor

Hey Michael,

It's disappointing to hear how your experience with one of our stores went. This is not the way we expect our customer interactions to go. We would like to get some more information from you so we can look into this further and make sure this doesn't happen again.

So we can help, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Went in to get my monthly bills…

Went in to get my monthly bills checked….sat down with store manager Gaurav….who helped me understand my bills and put me at ease as I was getting worried about my bills.…..
Would rate the service standard very high

16 May 2026
Unprompted review
Vodafone UK - Windsor logo

Reply from Vodafone UK - Windsor

Hey,

Thanks for letting us know what an amazing job Gaurav did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic customer service from Al.

Fantastic customer service from Al.
Explained SIM only contract options clearly sharing his screen as proof (very reassuring!).

Didn’t oversell. Saved me 30% off my previous contract which I was clearly oversold on post a visit to another Vodafone store.

Thank you Al

22 April 2026
Unprompted review
Vodafone UK - Windsor logo

Reply from Vodafone UK - Windsor

Hey Sally,

Thanks for the lovely review and fantastic support for Al.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Outstanding Customer Service from Ali

I’ve been to three different Vodafone locations over the past week, Oxford Circus being one of them, and nowhere have I received such attentive and helpful service. This location’s manager Ali provided myself and my family with a masterclass in customer support, helping us save a significant amount of money on our contract, all the while being very pleasant and welcoming. 10/10 experience, thanks Ali!

21 April 2026
Unprompted review
Vodafone UK - Windsor logo

Reply from Vodafone UK - Windsor

Hey Misha,

Thanks for the lovely review and fantastic support for Ali.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Michal was very understanding when it…

Michal was very understanding when it was very clear that I had order was incorrect schedule of I mistake I made. The amended order was taken care very promptly and professionally,

13 April 2026
Unprompted review
Vodafone UK - Windsor logo

Reply from Vodafone UK - Windsor

Hey Mr Connery,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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