Vodafone UK - Witney Reviews 

153
•
TrustScore 5 out of 5

4.9

Unit 10 The Woolgate Centre, OX28 6AP Witney, GB

•

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Rated 5 out of 5 stars

For the past few days i have been unable to use data or wifi on my phone, just wouldnt load anything. Went to store to speak with Dylan where he spent time with me trying to figure it out. He was able... See more

Company replied

Rated 5 out of 5 stars

Great customer service from Azlan in Vodafone Witney today. My disabled brother is due to have broadband installed in 48 hours (Friday) and the DPD driver failed to deliver the router to his property... See more

Company replied

Rated 5 out of 5 stars

I went to collect a new iphone I'd ordered from a promo call from (Vodafone) and was told it was a sophisticated scam. The team immediately took action and reported it on my phone and advised I blocke... See more

Company replied

Rated 5 out of 5 stars

An attendant was free when we arrived so we didn't have to wait to speak to a representative. Azlan provided excellent customer service. He was very polite, patient, friendly and helpful. He renewed m... See more

Company replied


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  • Unit 10 The Woolgate Centre, OX28 6AP, Witney, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

153 reviews

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4.9

All reviews

(153)

42,851 reviews in the last 12 months

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Rated 5 out of 5 stars

Dylan was fantastic

For the past few days i have been unable to use data or wifi on my phone, just wouldnt load anything. Went to store to speak with Dylan where he spent time with me trying to figure it out. He was able to work out that a VPN i had installed was what was causing the issue. He turned it off and it immediately started working! He was so patient with me and i’m so grateful he was able to fix this. He was fantastic as always.

26 September 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Lewis,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Big thanks to Azlan in the Witney store…

Big thanks to Azlan in the Witney store today for promptly and professionally solving a little issue with a new SIM today. Excellent service.

15 September 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Mick,

Thanks for the lovely review and fantastic support for Azian.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and patient service from…

Very helpful and patient service from Brolwin.

10 September 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Jane,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sadat was really helpful and kind

Sadat was really helpful and kind

31 August 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Jack,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great place to visit

Great place to visit. Brolwin was very helpful!

27 August 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Adam,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Brolwin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service from Azlan in…

Great customer service from Azlan in Vodafone Witney today. My disabled brother is due to have broadband installed in 48 hours (Friday) and the DPD driver failed to deliver the router to his property yesterday and he was in all day. The DPD driver returned the router back to Vodafone. Azlan was a great help in-store and helped me through the whole process and another router is being delivered tomorrow ( Thursday) so the engineer can fit it Friday

19 August 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Julie,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Azlan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

An attendant was free when we arrived so we didn't have to wait to speak to a representative. Azlan provided excellent customer service. He was very polite, patient, friendly and helpful. He renewed my mobile phone plan quickly and at a good price.

17 August 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey there,

Thanks for the lovely review and fantastic support for Azlan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brolwin was very efficient and helpful

Brolwin was very efficient and helpful. Really knew what he was
doing..

15 August 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Michael,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Azlan!

This review is specifically for Azlan at the Witney branch, who was exceptionally helpful, friendly and informative. Especially for those of us of a certain age who are a bit slow with the latest tech. He didn’t rush us in any way, explained everything we needed to understand in a clear and sympathetic manner and was very interesting to chat to as well! Thank you Azlan for a most helpful and reassuring experience.

11 August 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey E. Rhodes,

Thanks for the lovely review and fantastic support for Azlan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service fromAzlan

I was greeted quickly and politely at the Vodafone store in Witney. I received excellent service and was treated exceptionally well. All dealt with without being too technical which I have difficulty with due to my age!

29 July 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Azlan was amazing!

Azlan was amazing. I hadn't had a good experience with the Witney branch previously, but Azlan completely changed my mind. I was listened to, and the offer was tailored to my needs.

21 July 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Katarzyna,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from Brolwin

Great help from Brolwin! Got my new phone! Great service!

24 July 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Gregory,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Brolwin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I went to the Witney Vodafone to make a…

I went to the Witney Vodafone to make a new contract because I was very confused what to do but a kind helper called Sadat was willing to help and told me everything I wanted to know he was very honest and very helpful and i would say Sadat did excellent customer service and I will definitely be returning back for any Problems after that excellent helper called Sadat

24 July 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Echo,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Help beyond their call of duty!

I went to collect a new iphone I'd ordered from a promo call from (Vodafone) and was told it was a sophisticated scam. The team immediately took action and reported it on my phone and advised I blocked my bank card used to set up the new false MyVodafone account. They were sympathetic and kind especially Azlam who arranged a discount on my current monthly bill as a kind gesture. They managed to help take the trauma out of the drama!

23 July 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Azlan was v helpful

Azlan was friendly, clear and v professional

20 July 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Jenny,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Just upgraded my phone on Vodafone in…

Just upgraded my phone on Vodafone in Witney 'the guy who deal with my account was very helpful given us good info, professional and very friendly. I want to say thank you Azlan
01

1 July 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Neculai,

Thanks for the lovely review and fantastic support for Azlan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Second visit same excellent outcime

This was our second visit in a few weeks as my husband had been served by Azlan and had such a good experience. My experience was similarly positive and Azlan was indeed amazing. So nice to have a young operative who explained everything so clearly and patiently to a 60 year old with very little tech knowledge. Thanks so much

19 June 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Amanda & Stuart,

Thanks for the lovely review and fantastic support for Azlan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Azlan is amazing

Azlan did an amazing job at helping my sort out my account. He was friendly, knowledgeable and didn't make me feel rushed. He is an asset to your team.

3 June 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey Toni,

Thanks for the lovely review and fantastic support for Azlan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Dylan was very knowledgeable and helped…

Dylan was very knowledgeable and helped me sort out a new phone, pac code , switching companies but keeping my old number and also sorting out a sim deal for my daughter. Stress free, chilled atmosphere in the shop, they all made it look so easy

17 June 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hi Steven, thank you so much for your wonderful review and the amazing support you’ve shown for Dylan, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Azlan

Was served by a lovely gentleman, Azlan. He was great to talk to, made my experience very easy when I was upgrading my phone. Thank you so much for your kindess, you were wonderful!

16 June 2026
Unprompted review
Vodafone UK - Witney logo

Reply from Vodafone UK - Witney

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

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