I went to collect a new iphone I'd ordered from a promo call from (Vodafone) and was told it was a sophisticated scam. The team immediately took action and reported it on my phone and advised I blocke... See more
Company replied
Location
Switch locationUnit 10 The Woolgate Centre, OX28 6AP Witney, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Azlan was amazing. I hadn't had a good experience with the Witney branch previously, but Azlan completely changed my mind. I was listened to, and the offer was tailored to my needs.
Company replied
This was our second visit in a few weeks as my husband had been served by Azlan and had such a good experience. My experience was similarly positive and Azlan was indeed amazing. So nice to have a you... See more
Company replied
Dylan was very knowledgeable and helped me sort out a new phone, pac code , switching companies but keeping my old number and also sorting out a sim deal for my daughter. Stress free, chilled atmosph... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Witney
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 10 The Woolgate Centre, OX28 6AP, Witney, United Kingdom
4.9
Excellent
143 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Azlan was amazing!
Azlan was amazing. I hadn't had a good experience with the Witney branch previously, but Azlan completely changed my mind. I was listened to, and the offer was tailored to my needs.
21 July 2026
Unprompted review
Reply from Vodafone UK - Witney
Hey Katarzyna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help from Brolwin
Great help from Brolwin! Got my new phone! Great service!
24 July 2026
Unprompted review
Reply from Vodafone UK - Witney
Hey Gregory,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Brolwin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went to the Witney Vodafone to make a…
I went to the Witney Vodafone to make a new contract because I was very confused what to do but a kind helper called Sadat was willing to help and told me everything I wanted to know he was very honest and very helpful and i would say Sadat did excellent customer service and I will definitely be returning back for any Problems after that excellent helper called Sadat
24 July 2026
Unprompted review
Reply from Vodafone UK - Witney
Hey Echo,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Help beyond their call of duty!
I went to collect a new iphone I'd ordered from a promo call from (Vodafone) and was told it was a sophisticated scam. The team immediately took action and reported it on my phone and advised I blocked my bank card used to set up the new false MyVodafone account. They were sympathetic and kind especially Azlam who arranged a discount on my current monthly bill as a kind gesture. They managed to help take the trauma out of the drama!
23 July 2026
Unprompted review
Reply from Vodafone UK - Witney
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Witney
Hey Jenny,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Just upgraded my phone on Vodafone in…
Just upgraded my phone on Vodafone in Witney 'the guy who deal with my account was very helpful given us good info, professional and very friendly. I want to say thank you Azlan
01
1 July 2026
Unprompted review
Reply from Vodafone UK - Witney
Hey Neculai,
Thanks for the lovely review and fantastic support for Azlan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Second visit same excellent outcime
This was our second visit in a few weeks as my husband had been served by Azlan and had such a good experience. My experience was similarly positive and Azlan was indeed amazing. So nice to have a young operative who explained everything so clearly and patiently to a 60 year old with very little tech knowledge. Thanks so much
19 June 2026
Unprompted review
Reply from Vodafone UK - Witney
Hey Amanda & Stuart,
Thanks for the lovely review and fantastic support for Azlan. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Azlan is amazing
Azlan did an amazing job at helping my sort out my account. He was friendly, knowledgeable and didn't make me feel rushed. He is an asset to your team.
3 June 2026
Unprompted review
Reply from Vodafone UK - Witney
Hey Toni,
Thanks for the lovely review and fantastic support for Azlan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Dylan was very knowledgeable and helped…
Dylan was very knowledgeable and helped me sort out a new phone, pac code , switching companies but keeping my old number and also sorting out a sim deal for my daughter. Stress free, chilled atmosphere in the shop, they all made it look so easy
17 June 2026
Unprompted review
Reply from Vodafone UK - Witney
Hi Steven, thank you so much for your wonderful review and the amazing support you’ve shown for Dylan, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Azlan
Was served by a lovely gentleman, Azlan. He was great to talk to, made my experience very easy when I was upgrading my phone. Thank you so much for your kindess, you were wonderful!
16 June 2026
Unprompted review
Reply from Vodafone UK - Witney
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Brolwin was very helpful when I had…
Brolwin was very helpful when I had trouble moving data from 1 phone to my new phone. He showed me how to move data but my WiFi is useless so when I took it back he did it all for me for which I am very greatful!
15 June 2026
Unprompted review
Reply from Vodafone UK - Witney
Hey Pamela,
Thanks for the lovely review and fantastic support for Brolwin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Special thanks to Azlan
Special thanks to Azlan for fixing my iPhone issue super quickly, and for advice and recommendations for when I decide to change phones.
12 June 2026
Unprompted review
Reply from Vodafone UK - Witney
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A very helpful customer service person…
A very helpful customer service person Azlan at the Witney branch.
10 June 2026
Unprompted review
Reply from Vodafone UK - Witney
Hey,
Thanks for the lovely review and fantastic support for Azlan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Wonderful customer service
Azlan was a huge help today in helping set up my new phone. He was understanding, efficient and polite and even found a great deal for my husband on his phone contract too!
28 May 2026
Unprompted review
Reply from Vodafone UK - Witney
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Azlan provided me an excellent service
Azlan provided me an excellent service. Very helpful in every way despite having only working for Vodafone for only 3 months
21 May 2026
Unprompted review
Reply from Vodafone UK - Witney
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
An effective and quick contract renewal in the shop.
Azlan was immediately available, engaging and efficient.
18 May 2026
Unprompted review
Reply from Vodafone UK - Witney
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Azlan was so helpful with my instagram…
Azlan was so helpful with my instagram app, sorted the problem and was happy to help , very polite to
14 May 2026
Unprompted review
Reply from Vodafone UK - Witney
Hey Bernadette
Thanks for the lovely review and fantastic support for Azlan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
AZLAN in Witney Vodaphone shop could…
AZLAN in Witney Vodaphone shop could not have been more helpful. Very Polite and he explained the contract he was suggesting clearly. It was a pleasure to do business with him and I would recommend asking for his assistance. I was also in a hurray and the whole thing took about 15 mins. Thank you Azlan. Karen Mason
6 May 2026
Unprompted review
Reply from Vodafone UK - Witney
Hey Karen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brolwin has been hugely helpful to us…
Brolwin has been hugely helpful to us over multiple issues and has been very patient. He sorted everything which other Vodafone stores couldn't. Best service!
4 May 2026
Unprompted review
Reply from Vodafone UK - Witney
Hey Marlon,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent friendly team
28 April 2026
Unprompted review
Reply from Vodafone UK - Witney
Hey Jeanette,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.