Vodafone UK - Woking The Peacocks Reviews 

96
TrustScore 5 out of 5

4.9

39 The Peacocks Centre, GU21 6GH WOKING, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The retail manager KAT was very prompt. Clarified and resolved my queries rapidly. Pragmatic friendly Can't ask for more WOKING Vodafone in Peacock Shopping Centre

Company replied

Rated 5 out of 5 stars

I recently spoke with Hisham from Woking retail regarding a simple inquiry, but I was blown away by the level of service provided. Not only did he handle my initial request with speed and clarity, but... See more

Company replied

Rated 5 out of 5 stars

Outstanding experience with Vodafone. Hisham was Professional, confident, and knew exactly what he was doing. He made everything smooth, explained it perfectly, and went above and beyond to get m... See more

Company replied

Rated 5 out of 5 stars

Kamilla was fantastic today helping me in your Woking branch. She explained how I would benefit from taking a new/different contract out that would suit my needs and be cheaper each month. Superb ser... See more

Company replied


Company details

  1. Mobile network operator
  2. Mobile Phone Shop
  3. Internet provider
  4. Phone and internet services
  5. Telecommunications service provider

About Vodafone UK - Woking The Peacocks

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 39 The Peacocks Centre, GU21 6GH, WOKING, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

96 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(96)

40,642 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hisham - great customer service

Hisham, the customer service agent in Woking was excellent, he was very customer focused and extremely helpful, he is a real asset to Vodafone

8 August 2026
Unprompted review
Vodafone UK - Woking The Peacocks logo

Reply from Vodafone UK - Woking The Peacocks

Hey Emily,

Thanks for the lovely review and fantastic support for Hisham.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kat's customer service has been…

Kat's customer service has been exceptional, what a lovely informative lady who goes above and beyond to give her customers the best experience

4 August 2026
Unprompted review
Vodafone UK - Woking The Peacocks logo

Reply from Vodafone UK - Woking The Peacocks

Hey Lisa,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Go and see Kat

Kat made sure we got the best deal available and was very informative. If you’re thinking of joining Vodafone or upgrading I’d highly recommend going to see her personally

2 August 2026
Unprompted review
Vodafone UK - Woking The Peacocks logo

Reply from Vodafone UK - Woking The Peacocks

Hey Lewis,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

the lady i had named Kat

the lady i had named Kat , was very helpful and helped me find a great deal. she has great customer service.

1 August 2026
Unprompted review
Vodafone UK - Woking The Peacocks logo

Reply from Vodafone UK - Woking The Peacocks

Hey Patrica,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kat.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The retail manager KAT was very prompt.

The retail manager KAT was very prompt.
Clarified and resolved my queries rapidly.
Pragmatic friendly
Can't ask for more
WOKING Vodafone in Peacock Shopping Centre

17 July 2026
Unprompted review
Vodafone UK - Woking The Peacocks logo

Reply from Vodafone UK - Woking The Peacocks

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience love coming to this…

Great experience love coming to this store for any help .Kat and the team are always happy to assist

16 July 2026
Unprompted review
Vodafone UK - Woking The Peacocks logo

Reply from Vodafone UK - Woking The Peacocks

Hey Jude,

Thanks for the lovely review and fantastic support for Kat and the team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a great experience in Woking…

I had a great experience in Woking store thanks to Rali who did my upgrade and helped me today ! Thank you Rali for your patience and professionalism !

3 July 2026
Unprompted review
Vodafone UK - Woking The Peacocks logo

Reply from Vodafone UK - Woking The Peacocks

Hey Alan,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kat was very helpful and patient

Kat was very helpful and patient

2 July 2026
Unprompted review
Vodafone UK - Woking The Peacocks logo

Reply from Vodafone UK - Woking The Peacocks

"Hey Clare,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Kat has been absolutely amazing so…

Kat has been absolutely amazing so helpful every time i come in woth query shes always happy to help

29 June 2026
Unprompted review
Vodafone UK - Woking The Peacocks logo

Reply from Vodafone UK - Woking The Peacocks

Hey Yorath,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kamila at Woking shop was so helpful…

Kamila at Woking shop was so helpful and very patient when dealing with us nothing was too much trouble

29 June 2026
Unprompted review
Vodafone UK - Woking The Peacocks logo

Reply from Vodafone UK - Woking The Peacocks

Hey Harris,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a fantastic experience yesterday…

I had a fantastic experience yesterday with Kamilla & Hisham! Both extremely professional, knowledgeable & patient in demonstrating some aspects of my phone I didn't quite understand. I left the shop feeling very happy knowing I would be able to get the best usage out of my phone because of their assistance - It was a pleasure to meet them both!

28 June 2026
Unprompted review
Vodafone UK - Woking The Peacocks logo

Reply from Vodafone UK - Woking The Peacocks

Hey Maria,

Thanks for the lovely review and fantastic support for Kamilla & Hisham.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kat did an amazing job in helping me…

Kat did an amazing job in helping me sort out my lost SIM. I was stressed Cox it's my first time loosing my SIM. She assured me and did the esim. I was happy. Great customer service 👍

23 June 2026
Unprompted review
Vodafone UK - Woking The Peacocks logo

Reply from Vodafone UK - Woking The Peacocks

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rail was absolutely amazing from the…

Rail was absolutely amazing from the Woking store couldent of asked for better customer support

22 June 2026
Unprompted review
Vodafone UK - Woking The Peacocks logo

Reply from Vodafone UK - Woking The Peacocks

Hey Herol,

Thanks for the lovely review and fantastic support for Rail.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Woking Peacocks Vodaphone

What made my experience great you ask? Well, that would be Callum at the Woking Branch. Go for the unflabbable service, stay for the dead pan humour. Endlessly patient 5 stars.

12 June 2026
Unprompted review
Vodafone UK - Woking The Peacocks logo

Reply from Vodafone UK - Woking The Peacocks

Hey Bim,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Customer Service

Kat was amazing and very helpful in finding me a deal that’s within my budget. Very friendly and great customer service. Strongly recommend Kat if you go in!

5 June 2026
Unprompted review
Vodafone UK - Woking The Peacocks logo

Reply from Vodafone UK - Woking The Peacocks

Hey Liv,

Thanks for the lovely review and fantastic support for Kat.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and informative

Very friendly and informative
Great experience
Would recommend
Kat - service manager very helpful. Great hair!

6 June 2026
Unprompted review
Vodafone UK - Woking The Peacocks logo

Reply from Vodafone UK - Woking The Peacocks

Hey Sharon,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone

Kat - service manager very helpful

6 June 2026
Unprompted review
Vodafone UK - Woking The Peacocks logo

Reply from Vodafone UK - Woking The Peacocks

Hey Nicola,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rali was top professional

Rali was top professional. The best experience ever. Very well knowledgeable of the services and products. Will definitely come back because of her.

5 June 2026
Unprompted review
Vodafone UK - Woking The Peacocks logo

Reply from Vodafone UK - Woking The Peacocks

Hey Boris,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Woking is excellent specially…

Vodafone Woking is excellent specially the store manager Kat she will help with any problems . Good service in quick time .

28 May 2026
Unprompted review
Vodafone UK - Woking The Peacocks logo

Reply from Vodafone UK - Woking The Peacocks

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helping and friendly staff

Very helping and friendly staff, got me a temp contract in minutes - explained every single details with no intention of forcefully selling me contracts!

14 May 2026
Unprompted review
Vodafone UK - Woking The Peacocks logo

Reply from Vodafone UK - Woking The Peacocks

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look