If you have ever spent hours stuck in a circular loop with TOBi the automated chatbot, do yourself a favor and go straight to the Victoria Place store in Woking to see Kamilla. After wrestling w... See more
Company replied
Location
Switch location39 The Peacocks Centre, GU21 6GH WOKING, GB
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See what reviewers are saying
Kat has been absolutely amazing she sorted an issue i had with my account and as promised she called me to say it was all sorted ,you can see she pays great detail to her customers and really care .s... See more
Company replied
They all went beyond with helpfulness thank you especially Kat I am so pleased with the service in working shop
Company replied
Outstanding experience with Vodafone. Hisham was Professional, confident, and knew exactly what he was doing. He made everything smooth, explained it perfectly, and went above and beyond to get m... See more
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Company details
- Mobile network operator
- Internet provider
- Mobile Phone Shop
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Woking The Peacocks
Written by the company
Contact info
39 The Peacocks Centre, GU21 6GH, WOKING, United Kingdom
4.9
Excellent
107 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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This is not the first time l've gone to…
This is not the first time l've gone to Vodafone to order something, and I've had a good experience. I've been a customer since 2019 and am very satisfied.
16 September 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Petro,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Rali
Rali, very high level service, very kind and helpful. Amazing, thank you
10 September 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hi Laura. This is fantastic to hear! We really appreciate the feedback about the high level of service and kindness you experienced from Rali.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
They all went beyond with helpfulness…
They all went beyond with helpfulness thank you especially Kat I am so pleased with the service in working shop
10 September 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Kathleen. We really appreciate the feedback and are so pleased you had such a positive experience with our team.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Kat was so helpful and so patient with…
Kat was so helpful and so patient with my query helped me with my phone and my issues
Made me feel so welcome
9 September 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience was very good
My experience was very good. Kat has exceptional customer service.
8 September 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Kamilla at Vodafone Woking (Woking, Victoria Place) is an absolute lifesaver!
If you have ever spent hours stuck in a circular loop with TOBi the automated chatbot, do yourself a favor and go straight to the Victoria Place store in Woking to see Kamilla.
After wrestling with online AI tools that couldn't resolve our account issue, we visited the Woking branch on a Tuesday around 5:00 PM. There was zero wait, and we were assisted immediately by Kamilla.
She was brilliant from start to finish—attentive, genuinely welcoming, and completely on top of her game. Instead of reading off generic scripts, Kamilla listened carefully, cut through the system errors, and sorted out the entire problem in minutes with effortless patience.
Online bots can't replace true customer care. Kamilla turned a massive headache into the smoothest, most pleasant experience. Vodafone management: please ensure Kamilla receives the recognition (and bonus!) she genuinely deserves—she is an absolute asset to your retail team.
Date of Experience
August 2026
18 August 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Emily,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kat was amazing polite patient and a…
Kat was amazing polite patient and a lovely person the company is lucky to have her
15 August 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Angela,
Thanks for the lovely review and fantastic support for Kat.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kat has been absolutely amazing helped…
Kat has been absolutely amazing helped me tremendously such an asset to this company
15 August 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Alan,
Thanks for the lovely review and fantastic support for Kat.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kat has been absolutely amazing she…
Kat has been absolutely amazing she sorted an issue i had with my account and as promised she called me to say it was all sorted ,you can see she pays great detail to her customers and really care .such plesant experience
14 August 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Ian,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kat was amazing
Kat was amazing. I have been without a number for 2 weeks due to an issue in the backend . Kat was super knowledgeable, diagnosed the problem with the tech team and got everything sorted.
12 August 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Ian,
Thanks for the lovely review and fantastic support for Kat.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hisham - great customer service
Hisham, the customer service agent in Woking was excellent, he was very customer focused and extremely helpful, he is a real asset to Vodafone
8 August 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Emily,
Thanks for the lovely review and fantastic support for Hisham.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kat's customer service has been…
Kat's customer service has been exceptional, what a lovely informative lady who goes above and beyond to give her customers the best experience
4 August 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Lisa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Go and see Kat
Kat made sure we got the best deal available and was very informative. If you’re thinking of joining Vodafone or upgrading I’d highly recommend going to see her personally
2 August 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Lewis,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
the lady i had named Kat
the lady i had named Kat , was very helpful and helped me find a great deal. she has great customer service.
1 August 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Patrica,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Kat.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The retail manager KAT was very prompt.
The retail manager KAT was very prompt.
Clarified and resolved my queries rapidly.
Pragmatic friendly
Can't ask for more
WOKING Vodafone in Peacock Shopping Centre
17 July 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Great experience love coming to this…
Great experience love coming to this store for any help .Kat and the team are always happy to assist
16 July 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Jude,
Thanks for the lovely review and fantastic support for Kat and the team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I had a great experience in Woking…
I had a great experience in Woking store thanks to Rali who did my upgrade and helped me today ! Thank you Rali for your patience and professionalism !
3 July 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Alan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Woking The Peacocks
"Hey Clare,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Kat has been absolutely amazing so…
Kat has been absolutely amazing so helpful every time i come in woth query shes always happy to help
29 June 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Yorath,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kamila at Woking shop was so helpful…
Kamila at Woking shop was so helpful and very patient when dealing with us nothing was too much trouble
29 June 2026
Unprompted review
Reply from Vodafone UK - Woking The Peacocks
Hey Harris,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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