the member of staff, M-Jay, was extremely helpful, all the time speaking in a language and at a pace that I could understand. He completed the job on my device in the time he estimated perfectly, and... See more
Company replied
Location
Switch location4 Ivison Lane, CA14 3DY Workington, GB
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See what reviewers are saying
Fantastic service from Jaedyn credit to Vodafone. Helped us save on monthly payments by taking out contracts
Company replied
Called into Vodafone Workington today with problems with my phone was seen by Emily. She spent over an hour troubleshooting and attempting to get to root of problem.Even contacted Samsung and talked... See more
Company replied
I visited the Vodafone store today with my mother to see if we could get her sorted out with a long overdue new phone. Shes not always confident with technology but M Jay really took the time to under... See more
Company replied
Company details
- Mobile network operator
- Internet provider
- Mobile Phone Shop
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Workington
Written by the company
Contact info
4 Ivison Lane, CA14 3DY, Workington, United Kingdom
4.8
Excellent
209 reviews
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Fantastic service from Jaedyn credit to…
Fantastic service from Jaedyn credit to Vodafone. Helped us save on monthly payments by taking out contracts
26 September 2026
Unprompted review
Reply from Vodafone UK - Workington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aarron was a great help picking out a…
Aarron was a great help picking out a new iPhone for me
19 September 2026
Unprompted review
Reply from Vodafone UK - Workington
Hey Jim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
the member of staffExcellent service from M-Jay
the member of staff, M-Jay, was extremely helpful, all the time speaking in a language and at a pace that I could understand. He completed the job on my device in the time he estimated perfectly, and I left feeling that i had just visited the best shop I had ever been in, (and I am over 80 years old). Brilliant & understandable service. Thanks.
12 September 2026
Unprompted review
Reply from Vodafone UK - Workington
Hey Michael,
Thanks for the lovely review and fantastic support for M-Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jaedyn explained all my options and was…
Jaedyn explained all my options and was a great help.
27 August 2026
Unprompted review
Reply from Vodafone UK - Workington
Hey John,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Purchased SIM
Purchased SIM, Aaron was amazing and very friendly. Process was quick and easy, everything explained properly.
4 August 2026
Unprompted review
Reply from Vodafone UK - Workington
Hey Kerry,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Aarron was very helpful with setting me…
Aarron was very helpful with setting me up with my new phone. I have used this shop for years and they are always the best.
14 August 2026
Unprompted review
Reply from Vodafone UK - Workington
Hey Jean,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
M-Jay was brilliant with helping me get…
M-Jay was brilliant with helping me get a new phone sorted after my previous one broke down. Great customer service skills and has made everhthimg very easy.
1 August 2026
Unprompted review
Reply from Vodafone UK - Workington
Hey Jake,
Thanks for the lovely review and fantastic support forM-Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aaron was great with helping me get my…
Aaron was great with helping me get my new phone sorted and set up. The staff are great and always helpful.
14 July 2026
Unprompted review
Reply from Vodafone UK - Workington
Hey Sharron,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dont care about customers problems
Dont care about customers problems, i have been using this store for 24 years ish . I will never go again rather go carlisle or penrith. Sim was not working and the problem was not sorted
10 July 2026
Unprompted review
Reply from Vodafone UK - Workington
Hey,
I apologize for the issues you've been experiencing with services. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the teams by calling 191 or 0333 304 0191 or speaking to them via LiveChat here: vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
M-Jay was very helpful and helped…
M-Jay was very helpful and helped answer my questions
9 July 2026
Unprompted review
Reply from Vodafone UK - Workington
Hey Will,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jaedyn was very helpful
3 July 2026
Unprompted review
Reply from Vodafone UK - Workington
Hey Joyce,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Aarron was great with helping me set up…
Aarron was great with helping me set up a new contract and phone. His customer service is brilliant and I will be returning.
2 July 2026
Unprompted review
Reply from Vodafone UK - Workington
Hey JILL,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Aarron was great
Aarron was great. His customer service skills were amazing and he did a good job with helping me find the right products.
30 June 2026
Unprompted review
Reply from Vodafone UK - Workington
Hey Mark,
Thanks for the lovely review and fantastic support for Aarron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Jaedyn helped explain what my spend…
Jaedyn helped explain what my spend manager is and got me a better deal
11 June 2026
Unprompted review
Reply from Vodafone UK - Workington
Hey Geoff,
Thanks for the lovely review and fantastic support for Jaedyn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Totally brilliant man
Totally brilliant man, explained everything really easily, thanks so much.
4 June 2026
Unprompted review
Reply from Vodafone UK - Workington
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
M-Jay was fantastic
M-Jay was fantastic and made sure we understood everything about our purchases and account
4 June 2026
Unprompted review
Reply from Vodafone UK - Workington
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Fantastic experience
I visited the Vodafone store today with my mother to see if we could get her sorted out with a long overdue new phone. Shes not always confident with technology but M Jay really took the time to understand her, how she currently uses her device and he was incredibly kind and patient with her. He answered all her questions and made the whole process simple and clear to understand. 11/10 from us today, I would love it if M Jay could be recognised in some way because he was absolutely amazing with us today
23 May 2026
Unprompted review
Reply from Vodafone UK - Workington
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jaedyn helped figure out our online…
Jaedyn helped figure out our online account details and helped explain our bill.
21 May 2026
Unprompted review
Reply from Vodafone UK - Workington
Hey Christine,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jaedyn.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Clarity
Clarity, detail, patience and knowledge. Excellent support and service. Thank you.
M-Jay was superb!
16 May 2026
Unprompted review
Reply from Vodafone UK - Workington
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
M-Jay was very helpful
M-Jay was very helpful, polite and efficient which is why i keep coming back to vodafone
13 May 2026
Unprompted review
Reply from Vodafone UK - Workington
Hey Ann,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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