I manage 3 family mobile phones and often visit Vodafone branch in Worthing . Georje the customer advisor always helps to answer difficult questions, advises on the efficient phone usage when abroad a... See more
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Location
Switch location14 Montague Street, BN11 3HA Worthing, GB
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Called in as my phone was due for an upgrade. Introduced to very helpful Georje who talked me through my options and found me an excellent deal with the help of Lana who was also training up Harry. Gr... See more
Company replied
The member of staff, think her name was Heidi, with the help of another advisor talk me through the positives of my phone update. Even saying it might be more beneficial and money saving to come back... See more
Company replied
Marley and Gorje were extremely helpful in the store! Helped me with a very good broadband deal and it was a very smooth and easy experience from beginning to getting the broadband all set up and work... See more
Company replied
Company details
- Mobile network operator
- Mobile Phone Shop
- Internet provider
- Phone and internet services
- Telecommunications service provider
About Vodafone UK - Worthing
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
14 Montague Street, BN11 3HA, Worthing, United Kingdom
4.8
Excellent
224 reviews
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I manage 3 family mobile phones and…
I manage 3 family mobile phones and often visit Vodafone branch in Worthing . Georje the customer advisor always helps to answer difficult questions, advises on the efficient phone usage when abroad and helps me to navigate new features and adds on the Vodafone app. Very patient and knowledgeable . It does not feel rush like in other network centres. There is a space to sit and discuss different options . It is not easy nowadays as there is so much choice.
21 August 2026
Unprompted review
Reply from Vodafone UK - Worthing
Hey Ewa
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Georje have a great service
Georje have a great service! & was very knowledgeable of deal.
Am very happy with his attitude to me, the customer!
12 August 2026
Unprompted review
Reply from Vodafone UK - Worthing
Hey Dino,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
𝐈𝐧𝐜𝐫𝐞𝐝𝐢𝐛𝐥𝐞!!! 𝐓𝐲 𝐛𝐞𝐧
𝐈𝐧𝐜𝐫𝐞𝐝𝐢𝐛𝐥𝐞!!!! 𝐁𝐞𝐧 𝐰𝐚𝐬 𝐬𝐨 𝐡𝐞𝐥𝐩𝐟𝐮𝐥 𝐚𝐧𝐝 𝐤𝐢𝐧𝐝. 𝐌𝐲 𝐧𝐞𝐰 𝐩𝐡𝐨𝐧𝐞 𝐜𝐚𝐦𝐞 𝐰𝐢𝐭𝐡𝐢𝐧 1𝐰𝐞𝐞𝐤. 𝐁𝐞𝐧 𝐞𝐯𝐞𝐧 𝐠𝐨𝐭 𝐮𝐬 𝐚 𝐝𝐢𝐬𝐜𝐨𝐮𝐧𝐭 𝐨𝐧 𝐭𝐡𝐞 𝐬𝐡𝐨𝐩 𝐚𝐜𝐫𝐨𝐬𝐬 𝐟𝐨𝐫 𝐦𝐲 𝐜𝐚𝐬𝐞+ 𝐬𝐜𝐫𝐞𝐞𝐧 𝐩𝐫𝐨𝐭𝐞𝐜𝐭𝐞𝐫 𝐭𝐲𝐬𝐦 𝐱.
4 August 2026
Unprompted review
Reply from Vodafone UK - Worthing
Hi Lily, thank you so much for your wonderful review and the amazing support you’ve shown for 𝐁𝐞𝐧, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
I went to Vodafone in Worthing to…
I went to Vodafone in Worthing to upgrade my phone. I was served by Harry. He is so friendly and helpful. So pleased with the service and my upgrade. Thank you Harry
5 August 2026
Unprompted review
Reply from Vodafone UK - Worthing
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service in store came in for an…
Amazing service in store came in for an upgrade and left saving money
4 August 2026
Unprompted review
Reply from Vodafone UK - Worthing
Hey Julie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Marley and Gorje were extremely helpful!
Marley and Gorje were extremely helpful in the store! Helped me with a very good broadband deal and it was a very smooth and easy experience from beginning to getting the broadband all set up and working! Couldn’t recommended enough! :)
27 July 2026
Unprompted review
Reply from Vodafone UK - Worthing
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Great experience
Went in to start a new contract today, and Georje was so helpful. I’d been putting it off for a while and was worried about transferring my old number across and Georje did everything for me and was hugely helpful.
1 August 2026
Unprompted review
Reply from Vodafone UK - Worthing
Hey Harry,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service in store from ben fixed…
Amazing service in store from ben fixed me a brilliant upgrade deal
25 July 2026
Unprompted review
Reply from Vodafone UK - Worthing
Hey Andy,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade
Called in as my phone was due for an upgrade. Introduced to very helpful Georje who talked me through my options and found me an excellent deal with the help of Lana who was also training up Harry. Great fun team, they obviously know their stuff and were friendly and entertaining during the ordering process would highly recommend visiting the store rather than go online.
22 July 2026
Unprompted review
Reply from Vodafone UK - Worthing
Hey Freya,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
The member of staff
The member of staff, think her name was Heidi, with the help of another advisor talk me through the positives of my phone update. Even saying it might be more beneficial and money saving to come back in a five or six weeks as there will then be another phone choice to have.
22 July 2026
Unprompted review
Reply from Vodafone UK - Worthing
Hey Andy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We had a fantastic experience and…
We had a fantastic experience and attentive service at the Vodafone Worthing store with Georje . He was very helpful and knowledgeable in setting us up as a family with a Good deal which suited our needs. Would recommend him to anyone looking for help with Vodafone and 3 network matters .
17 July 2026
Unprompted review
Reply from Vodafone UK - Worthing
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service
Great service. Downloaded something and they kindly fixed my phone. Thank you
28 June 2026
Unprompted review
Reply from Vodafone UK - Worthing
Hey Lewis,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harrison was amazing he recognised us…
Harrison was amazing he recognised us from when we were here last time, overall great service from Harrison, gave us what we wanted and changed plans to that we could save a reasonable amount of money
27 June 2026
Unprompted review
Reply from Vodafone UK - Worthing
Hey Kathryn,
Thanks for the lovely review and fantastic support for Harrison.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lana the manager IS A GENIUS amazing…
Lana the manager IS A GENIUS amazing customer service.
27 June 2026
Unprompted review
Reply from Vodafone UK - Worthing
Hey Melani,
Thanks for the lovely review and fantastic support for Lana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Worthing
Hey Olivia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The customer service is Absolutely diabolical.
The customer service is an absolute joke. They accidentally disconnected our landline 3 weeks ago. We have called them five times each time, they apologise and say it will be reinstated within a day. Each time we're on the phone between an hour and an hour and a half. We still haven't had our phone reinstalled. We're going somewhere else for our broadband and phone and cancelling our contract with them. We have spoken with at least 8 people, each time being escalated to the management. They make the same promises and apologies but still the problem, which was down to them hasn't been addressed. How can they remove our landline in a day but still after 3 weeks not be able to connect it again. We're more than fuming.
13 May 2026
Unprompted review
Reply from Vodafone UK - Worthing
Hey Lindy,
I’m really sorry to hear about your experience — I completely understand how frustrating this must be, especially after multiple calls and no resolution.
This definitely isn’t the level of service we aim to provide. Please allow us to take this forward as a priority and get this properly investigated and resolved for you as quickly as possible.
Please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Helpful and patient; great service
Heidi (the staff member who served us) was really helpful and sorted us out as quickly as possible, being really patient with my elderly father and his phone upgrade. Excellent!
26 May 2026
Unprompted review
Reply from Vodafone UK - Worthing
Hey Andrew,
Thanks for the lovely review and fantastic support for Heidi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
A very pleasant young man who knew…
A very pleasant young man who knew exactly how to treat me and was spot on with every thing Thank you Marley
26 May 2026
Unprompted review
Reply from Vodafone UK - Worthing
Hey Carole,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good customer service from Heidi
Heidi was extremely helpful when I went in for my upgrade.. She talked me through the options, explained everything very well.
25 May 2026
Unprompted review
Reply from Vodafone UK - Worthing
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Worthing
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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