Charlie has been a wonderful help with helping me upgrade, and arranging fixing paths for my bad phone upgrade from a fault with pixel phones. Staff like Charlie is one of the reasons I keep coming... See more
Company replied
Unit 23 , Yate Shopping Centre, BS37 4AS Yate, GB
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Charlie has been a wonderful help with helping me upgrade, and arranging fixing paths for my bad phone upgrade from a fault with pixel phones. Staff like Charlie is one of the reasons I keep coming... See more
Company replied
I was advised by Owain in the Yate Branch. I found him really helpful on advice about which phone to have to match my criteria for use. He was very approachable regarding repeating answers to questi... See more
Company replied
Charlie was very good, great hair cut and beautiful disposition. Helpful saved me meney and better phone, slso explained my complicated bill in ways i could understand.
Company replied
So happy with the service, had time to help you find a mobile phone.
Company replied
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Unit 23 , Yate Shopping Centre, BS37 4AS, Yate, United Kingdom
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Charlie has been a wonderful help with helping me upgrade, and arranging fixing paths for my bad phone upgrade from a fault with pixel phones.
Staff like Charlie is one of the reasons I keep coming back to vodafone every couple years

Reply from Vodafone UK - Yate
Great service from start to finish. Charlie was great at helping with a new phone.

Reply from Vodafone UK - Yate
Colin helped me with my order and gave me advise on a new phone then transferred all the data from my old phone to the new one, incredibly helpful gentleman
Thank you colin

Reply from Vodafone UK - Yate
Charlie was very good, great hair cut and beautiful disposition. Helpful saved me meney and better phone, slso explained my complicated bill in ways i could understand.

Reply from Vodafone UK - Yate
Advisor Charlie was very friendly and knowledgeable. Felt they listened to what we wanted. Charlie was very helpful throughout the process.

Reply from Vodafone UK - Yate
Excellent service from start to finish for my phone upgrade with Charlie

Reply from Vodafone UK - Yate
Came to store for support with my phone Owain and Colin fixed it up for me! Could not reccomend them enough thank you

Reply from Vodafone UK - Yate
Spoke to Colin & Charlie who helped me transfer my data to my brand new phone!! Really helpful staff thank you

Reply from Vodafone UK - Yate
Excellent service. Charlie was really helpful and any problems are always sorted out. 1st class

Reply from Vodafone UK - Yate
Charlie done a good job and told me the new contract and moved me from pay as you go onto contract. Thanks a lot

Reply from Vodafone UK - Yate
Lovely helful young me Owain very helpful.

Reply from Vodafone UK - Yate
Needed help setting up my new phone. Charlie and Chloe were very helpful and made sure everything transferred.

Reply from Vodafone UK - Yate
Jordan was really helpful as i wanted to change my phone and had no idea how to do that. He made it easy for me. Thank you.

Reply from Vodafone UK - Yate
Charlotte was extremely helpful, and persevered with all our 'problems' bought about by changing the contract and adding another number to a private one. a
Very patient and knowledgeable

Reply from Vodafone UK - Yate
Jordan Helped transfer my data and put my mind at ease with the process lovely customer service

Reply from Vodafone UK - Yate
I was advised by Owain in the Yate Branch.
I found him really helpful on advice about which phone to have to match my criteria for use. He was very approachable regarding repeating answers to questions etc, which I didnt quite understand. Another plus is, he has an appropriate sense of humour for this job. Well done Owain!

Reply from Vodafone UK - Yate
Great experience in Yate. Charlie, Owain and Chloe were all fantastic and helped me a lot

Reply from Vodafone UK - Yate
Excellent service really helped me out after losing my phone thank you so much Charlie and Chloe enjoy the Maltese’s

Reply from Vodafone UK - Yate

Reply from Vodafone UK - Yate
Was worried about getting a new phone, has a lot of important photos from me wedding I could not live without, Jordan and Colin were confident they could get this sorted and they did! Great team, fantastic, confident service, cheers lads

Reply from Vodafone UK - Yate
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