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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the platform's user-friendliness and intuitive design, finding it easy to navigate and track projects. Many appreciate the opportunities provided, with some successfully landing jobs and building their careers through the site. The secure payment system is often highlighted as a positive aspect, offering peace of mind to freelancers. However, some people were dissatisfied with aspects of the service and payment processes. There are reports of slow payments on larger projects and concerns about the 20% commission on top of subscription fees. Some users also experienced difficulties with payment methods, wishing for alternatives to PayPal due to high fees. Additionally, a few customers found the audition process restrictive or felt that their auditions were not adequately considered.

What people talk about most

User experience

Consumers find the user experience to be positive. Many reviewers praise the platform's intuitive interface,... See more

Service

Customers had ambiguous experiences with service. While some reviewers praised the service, highlighting the... See more

Website

Reviewers mention positive feedback about the website, highlighting its user-friendly interface and ease of... See more

Payment

Customers consistently note ambiguous experiences with payment. While some reviewers report being paid on... See more

Staff

Reviewers highlight ambiguous aspects of staff. While some customers praise the helpfulness of the team, the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Some great clients out there, and am lucky enough to have been connected to them through the site. It is wildly frustrating, however, the high percentage voices chooses to enforce. More than that, th... See more

Company replied

Rated 4 out of 5 stars

A power shift! Most of my VO work used to come through Voice123, which is now an overpriced, underperforming "Pay To Play" platform promoting primarily poor opportunities. Voices.com has picked up the... See more

Company replied

Rated 4 out of 5 stars

I landed my first job within just a few weeks of joining the platform, which was exciting! However, I do wish audition access was a bit less restrictive. Since I don’t have the premium membership, I... See more

Company replied

Rated 4 out of 5 stars

Voices.com has been my go to "Pay To Play" casting site for almost 8 years. I get relatively good value for the money. It pays for itself every year. The only things that disappoint me are: They are,... See more

Company replied


Company details

  1. Media company

Written by the company

Voices is the world’s #1 voice marketplace, with over 4 million registered users. Since 2005, the biggest and most beloved brands have entrusted Voices to help them find professionals to bring their projects to life. Voices helps match clients with voice over professionals in over 160 countries and 100+ languages and dialects.


Contact info

3.5

Average

TrustScore 3.5 out of 5

693 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 47% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Delayed Payment and Poor Communication – Disappointing Experience

I completed a voice-over job for Voice back in December, recording several hours of audio for an AI project. My work was approved by Voice, yet now—more than three months later—I still haven’t received payment.

Communication has been extremely poor, and it’s impossible to get a clear answer on when the payment will be made. They keep making promises, but the payment never arrives. This feels highly unprofessional, especially after delivering the work on time.

15 December 2024
Unprompted review
Voices logo

Reply from Voices

Hi Jonas,

Thank you very much for sharing your feedback with us and for your patience while we looked into this with our team. We sincerely apologize that this process has taken longer than we anticipated.

Our team has now contacted all the talent involved with this project to let them know that the project has been delayed due to pending feedback from the client.

Our team remains in active communication with the client while we await their feedback. Unfortunately, they do not currently have a timeline on when this will be resolved, but the team managing this project will keep in touch with you and let you know as soon as more information is available. Again, we sincerely apologize for the time this has taken and we thank you for your patience.

Rated 1 out of 5 stars

I was shortlisted to do video samples…

I was shortlisted to do video samples for this company. I sent these high quality videos to them and was never remunerated. I have emailed Adam Warcholyk who said it was subcontracted and gave me a weird email to contact. No response from that email. No response from Adam as well now.
Don't do any surveys for this company as they will clearly not pay for your time, your personal information you have put out and your effort.

21 May 2024
Unprompted review
Voices logo

Reply from Voices

Hi Isaac,

Thank you very much for sharing this feedback with us and for your patience while we looked into it with our team. We're so sorry that this experience has been frustrating for you and that it's been so difficult to get paid.

Evan from our team has reached out to you directly and I understand he's heard back from you. Evan has also reached out to the studio that hired you and let them know to reach out to you, as they need to pay you directly. We hope this resolves the situation for you and again we apologize that the studio has not been prompt in paying you for your work.

We sincerely appreciate the effort you put into this project, and we wish you all the best.

Rated 5 out of 5 stars

I am pleased with the site

I am pleased with the site, I believe I am finding the right clients and projects and so far, voices has been a good source of jobs to me.

14 March 2025
Unprompted review
Voices logo

Reply from Voices

Hi Juan,

Thank you very much for leaving us this review! We're so glad to hear that you're finding the right clients and projects and booking work. We wish you continued success in your voice over career! Thank you for being a part of Voices.

Rated 5 out of 5 stars

I see some people's issues with fees but…

I understand the people having problems with the fees, I do, but honestly, I think it's only fair.
They're constantly sending you auditions based on what skills and demos you feed the platform. Yes, it's be more convenient for Talent to recieve closer to 100% of the clients' payout, but it's still pretty fair. Without the platform, I'd still be dreaming about working as a voice actor and treating it like an unachievable goal. This way, not only do I get the chance to show my skills and audition directly for people who might have a use for me, I also get the security that I'm not going to be scammed - provided I follow Voices' terms - and can get the feedback that I'm on the right track every time I get shortlisted. Furthermore, have taken the opportunity to take part in webinars, and the YouTube channel has answered every doubt I've questioned. I'm honestly quite pleased. Would I love to earn a little more? Yes, but I find that taking the responsibilty onto myself, and learning how to present my services goes a long way.
I've heard some people say other platforms, like Voice123 or such, might better for some people after you've already gotten started, but frankly, for all intents and purposes I've had, I'm very satisfied... It's a challenging industry, and the fact that I'm not at 0 anymore after 3 months... is very hope inducing.

11 March 2025
Unprompted review
Voices logo

Reply from Voices

Thank you very much for taking the time to leave us this thoughtful review! It's clear that you're determined as a voice actor and are working hard and taking advantage of the resources to continue to grow in your career.

We wish you continued success and we are here to support in any way we can! Thank you again for your review and for being a part of Voices.

Rated 5 out of 5 stars

I had the pleasure of working with…

I had the pleasure of working with Paige and Voices, and I cannot recommend them highly enough! From the start, Paige was incredibly professional, responsive, and easy to work with. She took the time to understand the vision for my voiceover project, ensuring that every detail was captured perfectly. Her ability to interpret the script and bring the right emotion to each line truly impressed me. It's rare to find someone who combines both technical skill and creativity the way Paige does.

The recording session was smooth and efficient, and Paige's direction helped me achieve exactly what I was looking for. She has an excellent ear for what works and what doesn't, and her feedback was constructive and encouraging. The final product exceeded my expectations, and I was thrilled with the quality and delivery. She knows how to make the voiceover sound polished, professional, and tailored to the project’s needs.

If you’re looking for top-notch voiceover work, look no further than Paige and Voices. They deliver exceptional service with a personal touch, and I look forward to working with them again on future projects. Thank you, Paige, for your outstanding work and dedication!

10 March 2025
Voices logo

Reply from Voices

Hi Keith,

Thank you very much for leaving this wonderful review! We're so pleased that your experience with Paige and with Voices was exceptional and that the final product exceeded your expectations. That's always our goal and it's fantastic to hear.

Wishing you all the best and we look forward to working with you again!

Rated 4 out of 5 stars

Voices.com is a great place to start

Voices.com is a great format for beginning VO artists. Their website is simple and easy to use, and their voice match algorithm works well to funnel the right kinds of auditions to you based on your skills.

4 March 2025
Unprompted review
Voices logo

Reply from Voices

Hi Sean,

Thank you for taking the time to leave us this great review! We're happy to hear that you're finding Voices a great place to get started as a newer VO artist. We're always here to help, so don't hesitate to reach out to us with any questions at support@voices.com.

Wishing you all the best in your voice over journey! We're very happy to have you as part of the Voices talent community.

Rated 1 out of 5 stars

Stay away from this cheat company

Stay away from this cheat company, I and my partner did three hours of voices registrations and after sending them and uploaded on their portal they informed us that we won’t be paid because no more interested, I really advise you to don’t work for this unfair company. They have our registered voices, they can do anything with them and we didn’t receive any

3 March 2025
Unprompted review
Voices logo

Reply from Voices

Hi Silvia,

Thanks for sharing your feedback with us and for your patience while the team looked into this.

We understand now that our team has reached out to you directly and that a resolution has been reached. Based on our information, the original deadline of the project was November 24, and we provided a number of extensions to you. The work was for 10 hours, but we received just over 2 finished hours of audio by March 5, at which point we had to cancel as the deadline had long past.

Our team has let you know that we are still able to pay you for the just over 2 hours we received from you.

Thank you and wishing you all the best.

Rated 5 out of 5 stars

Very helpful staff

Almost everything was great. The only thing - I had troubles with my payment. But it’s because of my location and payments restrictions in Ukraine. Your staff was very friendly and helpful, they did everything they could to help me with this issue. Thanks a lot!

24 February 2025
Voices logo

Reply from Voices

Thank you very much for leaving us a review! We're glad that you had a positive experience with us and that we were able to resolve your payment issue. Wishing you all the best.

Rated 1 out of 5 stars

Robbery!

The fact that Voices takes 20% of the talent’s earnings when they already charge the client a boatload of cash to even post their job is robbery. Yes, it is a convenient way to be seen and interact with clients, but so is VO Planet, Backstage, Casting Network, Voice123, etc. and they don’t take 20%. Another way to spell Voices.com is G-R-E-E-D!

25 February 2025
Unprompted review
Voices logo

Reply from Voices

Hi Sahara,

Thank you for sharing your feedback with us.

It’s always free for clients to post their jobs on Voices. This is to ensure we can continually attract the best brands and agencies to bring great opportunities for talent to the platform.

Our goal with the platform fee is to provide the highest possible value to both our clients and our talent to make any fees worthwhile - continually improving our platform and connecting the best talent in the world with fantastic job opportunities all in one place.

That being said, we take talent feedback very seriously and we continue to look at pricing and the ways we can improve. We will pass this along to the product team. Thank you again for taking the time to share your thoughts.

Rated 5 out of 5 stars
Voices logo

Reply from Voices

Hi JD,

Thank you very much for leaving us this review! We're glad you had a positive experience with us - a quick turnaround and quality talent - and we look forward to working with you again in the future.

Rated 5 out of 5 stars

This is the first time I used the…

This is the first time I used the "Voices" tool and I found the response from potential voices submitted VERY quickly, providing lots of options. After choosing one gentleman, he was very efficient, communicative and responsive to what I needed. There was some confusion on my part on how the site works and that might be an area where design improvement could be of help but the final product was what I asked for. I'm grateful for the end result.

3 February 2025
Voices logo

Reply from Voices

Hi Stephen,

Thank you very much for leaving us this review! We're happy to hear that you received quality auditions quickly and that you found a great talent to help complete your project. We're also always open to feedback on the platform experience, so please don't hesitate to share with support@voices.com.

We're glad you were pleased with the final result, and we look forward to working with you again in the future!

Rated 5 out of 5 stars

An Authentic Review

I am fairly new to VO and as individual with a disability, was hesitant to pay for the premium fee not knowing what to expect. Not only did Voices bless me with a discount, the public auditions really came flooding in, providing me with multiple options daily to choose projects that align with my brand voice. Unfortunately, I was almost scammed, but Voices customer service's response was apologetic and swift.

As of today, I have received my very first job and the process was smooth and seamless. I count my money as well spent on the platform and look forward to growing my VO career with Voices.

6 February 2025
Unprompted review
Voices logo

Reply from Voices

Thank you very much for taking the time to leave us this thoughtful review and congratulations on booking your first job! We're happy to hear that the process was smooth and seamless.

We're so pleased to have you as part of the Voices talent community. Thank you again for sharing your experience with us, and we wish you continued success as you grow your voice over career.

Rated 2 out of 5 stars

Place has gone to spam ..

Place has gone to spam ...
What used to be a legit platform for grabbing smaller quick projects is now dog food. I'm not a paid member, and never will be, because of this crap. 'Offering' low scale spam gigs that half the time don't even include a freaking script. Like huh? c'mon. Stop wasting my damned time. Such nonsense..... like 3rd graders took over the platform and are now giggling over the nonsense thrown at you.

3 February 2025
Unprompted review
Voices logo

Reply from Voices

Hi Leanette,

Thank you for sharing your feedback with us.

It's our goal to provide quality job postings for our talent and we require all clients to include a script. There are sometimes instances where clients post additional job details in the script field to bypass this requirement and in these instances we encourage talent to share these job numbers with our support team so we can look into them right away.

Any actual spam job that manages to make it through our filters should be reported to our team so it can be removed. We take this seriously, we care about our talent, and we want to provide the best possible experience for our talent.

Wishing you all the best.


Rated 5 out of 5 stars
Voices logo

Reply from Voices

Hi Tiffany,

Thank you very much for leaving us a review! We're glad you had a great experience with us and we look forward to working with you again in the future.

Rated 5 out of 5 stars

Voices Equals Opportunity

Voices gives voice over talent an opportunity to hone their craft. And, importantly, earn money if one works at completing auditions regularly.

31 January 2025
Unprompted review
Voices logo

Reply from Voices

Hi Don,

Thank you for leaving us this great review! We're very happy that you're a part of the Voices talent community and that you're finding us a great place to hone your craft and build your voice over career. Keep up the regular auditioning and we wish you continued success!

Rated 5 out of 5 stars

The source for voice over work!

Voices.com has provided me with a wide variety of jobs to audition for. It’s a great site to gain access to thousands of vetted content creators with projects that match my vocal style.

29 January 2025
Unprompted review
Voices logo

Reply from Voices

Hi Phil,

Thank you very much for leaving us this great review! We're so happy to hear that you're finding a wide variety of jobs to audition for. It's definitely our goal to bring the best clients to the platform and connect them with the best voice over talent!

Congratulations on your success so far and we wish you continued success in your voice over journey. Thanks for being a part of Voices!

Rated 4 out of 5 stars

Hi I’m a Voice Actor

Hi, I’m a voice actor and voices is a great platform to get some good clients, You can find small and big projects, but the site try to guide you to the right work to do

23 January 2025
Unprompted review
Voices logo

Reply from Voices

Hi Alessandro,

Thank you very much for leaving us this review. We're so pleased to hear that you're finding Voices a great platform to work on, connecting with good clients and the right projects for you.

We're happy to have you as part of our talent community and we wish you continued success in your voice over journey!

Rated 5 out of 5 stars

- Dream of an Audiobook comes True!

- Dream of an Audiobook comes True!
- Easy to follow requirements of an audiobook.
- Has Human narrators with best voices for every kind of narration
- Fast and smooth conversion from ebook to audiobook

20 January 2025
Voices logo

Reply from Voices

Hi Christiana,

Thank you very much for leaving us this wonderful review! We're so happy that we could be a part of bringing your audiobook dreams to life and that you found the best talent here. We look forward to working with you again in the future!

Rated 1 out of 5 stars

Steer away....

Steer away from jobs listed by Voices.com!

Completed a job related to their A.I project, payment was supposed to happen shortly there after. Months go by, I finally get a reponse, they are sorry about delays and so on.. promise to start the payment.

Several months pass by, finally "Dylan" responds. Promises to get this going, weeks go by — same old, nothing.

This was back in June.

I still have not received a penny from Voices.com

18 May 2024
Unprompted review
Voices logo

Reply from Voices

Thank you for reaching out and sharing your feedback with us.

We've spoken to the project team as well as our finance team and we've confirmed that you were paid on June 7. Our finance team has provided the Paypal transaction ID: 2PE33864NA5815425. You can search this and you should then be able to find the payment in your account. Please let us know if you have any issues locating this.

Thank you and wishing you all the best.

Rated 1 out of 5 stars

I rate Voices a zero if I could

I rate Voices a zero if I could. The first couple days I had 70+ job postings that matched my category. After a week I had under 10. This site is a racket. DON’T WASTE YOUR MONEY!!!! I paid for a premium membership in March and I inquired about how to cancel my membership. I wasn’t going to cancel at that moment, I was merely inquiring. There’s no way I was going to cancel with 4 month left on my membership. They canceled my membership without my permission! I never gave them permission to cancel it.

4 December 2024
Unprompted review
Voices logo

Reply from Voices

Hi Rory,

Thank you for reaching out again to share your experience.

As you know from our previous responses, our support team member wrote back to your initial inquiry about invitation volume and explained that it's very common to see an unusually high volume of job postings at the beginning of the Premium membership because our system accumulates all hiring jobs from the time you signed up as a Guest with us.

This system ensures that when you decide to upgrade, you don't lose out on any jobs that are still hiring and can apply to them. However, this number does not accurately reflect how many jobs will be in the hiring list on a weekly basis. This can fluctuate based on a number of factors. Our support team member also included some tips on maximizing your profile and demos and resources to assist you.

In December, our support team then received a case request from you with the subject line: cancel membership and description: I want to cancel my membership, which our team proceeded to do, as it seemed like a straightforward request.

We're sorry to hear that this was not what you wanted, and as we've expressed, we'd be happy to speak with you further. A member of our support team has reached out to you directly.

Wishing you all the best.

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