Car booked in for routine oil service and haldex oil change with pump clean. First rate service from dropping it off at reception to picking it up afterwards. Very informative health check video... See more
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Welcome to Volksmaster – Your Trusted German Car Specialists Volkswagen, Audi, BMW, Mercedes, Mini, Seat, Škoda & German Car & VAG Specialists We’re a family-run business known for expert servicing, transparent none premium pricing and thousands of happy customers. With four branches in Oldham, Bury, Heywood and our Van Centre in Oldham, we specialise in German vehicle servicing and repairs In Oldham, Bury, Heywood & Manchester Areas. Our expert technicians, with 30+ years of experience, ensure top-quality maintenance, repairs and MOTs for all makes and models. Confidence in Quality – That’s the Volksmaster Promise.
387 ashton Road, ol82na, oldham, United Kingdom
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Had a big repair done of these guys and girls professional people was happy to help me .had no problem since thanx so much to the team in heywood

Reply from Volksmaster
Recently started using the Volksmaster car and van centre as my Crafter has come out of warranty but I still wanted to use someone who knows the van.
I’ve been really happy with the service I’ve had and the staff there are friendly and do their best to get you back on the road as soon as possible without the high main dealer charges. I’ll be using them all the time moving forward.

Reply from Volksmaster
Company kept me up to date with issues with my car. Sent a video of issues that needed immediate attention and any advisory that needed some attention. Picked up car after issues had been sorted and my car was clean inside and out.
Although not the cheapest they are definately the best on customer service

Reply from Volksmaster
Great service, fast and reliable, good work at great rates, very friendly staff and helpful, would highly recommend, you can put trust in them to do a good job 👍🏽

Reply from Volksmaster
Great service at Heywood branch. Post video of checks on your car was a welcome surprise and very innovative.

Reply from Volksmaster
The service at Volksmaster Ashton Road Oldham branch is of high standards.
The staff are friendly and kept me up to date with a detailed video while I was getting a full service for my car and MOT.

Reply from Volksmaster
Brilliant customer service every time and definitely look after loyal customers.

Reply from Volksmaster
Had my car at the bury store and couldn’t fault the attention to detail wat they do. Very professional and job well done all the time. Thanks guys 👍

Reply from Volksmaster
Great service from the team, very professional

Reply from Volksmaster
Really pleased with the work done at Volksmaster Hollins Road. The team were really friendly and kept me updated along the way. Thanks to Jordan for keeping me in the loop about my car. I received my car back and it was nice and clean which was lovely. Overall, they were very professional and got me back on the road as soon as possible. Can’t recommend them enough!

Reply from Volksmaster

Reply from Volksmaster
Great checking in and out service with Alisha . Very polite and efficient and the MOT reseasonably priced . Thanks

Reply from Volksmaster
I had my car in for MOT and service. Although I had to pay than expected because of an issue with my car I cannot fault the service and professionalism of the team. They kept me informed and my car was ready when they saud. I will definitely be using them again

Reply from Volksmaster
The service from start to finish was excellent. From booking my VW golf r MK8 in for a DSG service. Girl at he desk was very welcoming to the mechanic working on the car. Quality service. 👍

Reply from Volksmaster
Bury Branch- As usual, a great job. However, Volkmaster offered a 30th Anniversary deal. Full service and MOT for £289. Pay £10 upfront and get a £50 discount. I was dissapointed, because I was offered my £50 discount. Not on £289, but on £314 for full service and MOT. A £25 difference in Volksmaster favour. Your response appears very reasonable, however should your offer have not been clear upfront?

Reply from Volksmaster
Car booked in for routine oil service and haldex oil change with pump clean.
First rate service from dropping it off at reception to picking it up afterwards.
Very informative health check video of the car on the ramp kept me informed of any issues it had and options to correct.
Staff,as always,very friendly and approachable.
Car has been cleaned inside and out when I picked it up.
Another happy customer and would highly recommend.

Reply from Volksmaster
Highly recommend the garage! Just moved to the area and got recommended volksmaster by my previous garage.
Car had issues and they got it straight in for diagnostic and sent a detailed walk around video and list of faults. I had to wait to hear if warranty would cover the issues, which they wouldn't. Soon as I told them I couldn't get it covered under warranty and id be paying they got the work done the following day (they had to order a part)! Picked the car up at lunch time and it had been washed and valeted! Proper friendly staff and definitely using them for any future car issues!

Reply from Volksmaster

Reply from Volksmaster
Great experience, car broke down at home and was picked up and taken to the garage. Staff sent a video explaining their findings and a very clear list of recommended work with prices. All went smoothly and I’m very pleased with the work done on the car.

Reply from Volksmaster
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