Wallpaper Sales Reviews 

523
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 159 reviews, reviewers overwhelmingly had a great experience with this company. Customers are genuinely happy with the remarkably prompt delivery times, free shipping options, and the wonderfully wide selection of beautiful wallpapers available. People frequently appreciate the highly competitive pricing compared to other stockists, the helpful customer support, and the exceptionally smooth ordering process from start to finish. However, some people mentioned experiencing unexpected delivery delays, slow tracking updates, or occasionally receiving entirely incorrect items that required long waiting times to resolve. A few other consumers also noted that certain product samples were simply too small or lacked sufficient detail to properly evaluate the prints before buying.

What people talk about most

Product

Customers had positive experiences with product, noting that the wallpaper is beautiful and looks great on... See more

Delivery service

Users describe positive interactions with delivery_service, noting that items arrive promptly and within... See more

Order

Clients share positive opinions on order, highlighting how easy the purchasing process is and how quickly... See more

Service

Reviewers highlight positive aspects of service, describing it as exemplary and faultless. Customers praise... See more

Price

Consumers find price to be remarkably positive, expressing strong satisfaction with the affordable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a lovely wallpaper , delivered within 2 days, didn't decorate dining room for about 4 weeks , but unsure if we needed more rang to see if they had the same batch number , unsure but got back... See more

Company replied

Rated 5 out of 5 stars

I've already written a review with regards to ordering on line and the perfect customer service we received throughout. Now the work is completed we are very happy with the result. I'd over- ordere... See more

Company replied

Rated 5 out of 5 stars

I'd ordered a sample of William Morris wallpaper which did not arrive. I emailed the team at Wallpaper Sales who contacted me back the same day which was brilliant. The team checked to ensure they ha... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing. The wallpaper collection is stunning. I chose several, and they sent me the samples immediately. I received them the next day. Then I chose one for my drawing room and the rolls ar... See more

Company replied


Company details

  1. #11 of 27 best companies in Wallpaper Shop
  2. #98 of 215 best companies in Decoration and Interior Design Store
  3. #53 of 120 best companies in DIY Store
  4. #182 of 394 best companies in Home Furniture Shop
  5. #67 of 117 best companies in Interior designer

Written by the company

Your one-stop shop for online designer wallpaper in the UK. Browse our full range of wallpaper & wall coverings here, or give us a call us on 01924 379992


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

523 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(523)

165 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality product quality Company

Lovely company to deal with very fast delivery especially as decorator was worried might need more and he only had short time left before next job. Had to send it back in the end which wasn’t a problem. Delighted with my choice of wallpaper. Linda

26 November 2025
Unprompted review
Wallpaper Sales logo

Reply from Wallpaper Sales

Thank you so much, Linda! We’re delighted to hear you were happy with your wallpaper and the fast delivery - especially with your decorator on a tight schedule. We’re also glad the return was easy for you. Your kind words mean a lot to us!

Rated 5 out of 5 stars

Great customer service

Great customer service. I’d ordered wallpaper a few months ago for one wall then decided to order another roll for the rest of room. I had a phone call asking for the batch number which was really thoughtful. I didn’t need it as on the opposite side of the room. Quick delivery a couple of days after ordering.

2 December 2025
Unprompted review
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Reply from Wallpaper Sales

Thank you so much, Amanda! We’re really pleased to hear you appreciated the batch check — it’s something we always look out for to help avoid any surprises. It’s great to know delivery was quick too. We really appreciate your kind words and support!

Rated 5 out of 5 stars

Fantastic company

Fantastic company. Competitive pricing, speedy delivery and prompt no quibbles refund of surplus wallpaper returned. Would highly recommend!

1 December 2025
Unprompted review
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Reply from Wallpaper Sales

Thank you so much, Nigel! We’re delighted to hear you were happy with our pricing, speedy delivery, and smooth return and refund process. Your recommendation means a great deal to us — we truly appreciate your support!

Rated 5 out of 5 stars

First time purchasing

First time purchasing, and I was so happy from start to finish. Purchase and delivery was smooth sailing.
Purchased one too many rolls, checked the returns policy and returned as per.
Got a lovely reassuring email to confirm my refund fairly quickly!
Huge thanks to Tash for her emails and help.

26 November 2025
Unprompted review
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Reply from Wallpaper Sales

Thank you so much, Megan! We’re delighted your first purchase with us was smooth from start to finish, and that the return and refund were handled quickly and easily. Tash will be so pleased to hear your kind words. We really appreciate your feedback and look forward to helping you again!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Website is easy to use. I purchased some Harlequin Wallpaper the price was the cheapest at the time I purchased it than any other supplier. Packaging was excellent the delivery time was very quick. I made a return the instructions to return where easy to follow and I got a quick return of my monies. Definitely will allows use them.

14 November 2025
Unprompted review
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Reply from Wallpaper Sales

Thank you so much, Jane! We’re delighted to hear you were happy with our pricing, website, packaging, and quick delivery - and that the returns process was easy and efficient. Your kind words mean a lot to us, and we’re so pleased to know you’ll use us again!

Rated 5 out of 5 stars

Excellent service coupled with very competitive pricing

Excellent service coupled with very competitive pricing. Their customer service is great - phone calls answered quickly by someone who knows what they are doing.

Moreover, unlike some other online retailers, Wallpaper Sales accepted a return of my unopened rolls.

1 December 2025
Unprompted review
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Reply from Wallpaper Sales

Thank you so much for your wonderful review! We’re delighted to hear you were happy with our competitive pricing and the support from our customer service team — we always aim to answer calls quickly and helpfully. We’re also pleased the returns process was straightforward for you. We really appreciate your feedback and support!

Rated 5 out of 5 stars

Great service and quality wallpaper.

Competitively priced quality wallpaper, promptly delivered and good follow up customer service if required.

1 November 2025
Unprompted review
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Reply from Wallpaper Sales

Thank you so much, Joyce! We’re delighted to hear you were happy with the quality, pricing, and prompt delivery — and that our customer service could support you when needed. We truly appreciate your kind words and support!

Rated 5 out of 5 stars

Superb all round service

Wallpaper sales were superb during the entire process of ordering delivery and the returns process. The staff were polite knowledgeable and helpful. Very fast delivery at excellent prices. Saved about £20 a roll on manufacturer's price. I over ordered but the returns process was hassle free.
Will definitely use them again

20 November 2025
Unprompted review
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Reply from Wallpaper Sales

Thank you so much, Anthony! We’re thrilled to hear you had a great experience from ordering to delivery and returns. It’s wonderful to know our team, pricing, and service all impressed — and we’re glad the returns process was easy too. We really appreciate your support and look forward to helping you again!

Rated 5 out of 5 stars

Excellent Service

Excellent service from Wallpaper Sales. Our chosen wallpaper was competitively priced and swiftly delivered, along with clear communication from them. A refund on one, unused, roll was also processed just as soon as I had returned it to them.
Excellent service and I will definitely shop with them again.

20 November 2025
Unprompted review
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Reply from Wallpaper Sales

Thank you so much, Phil! We’re delighted to hear you were happy with the price, communication, and quick delivery - and that your return and refund were handled smoothly. We really appreciate your kind words and look forward to helping you again!

Rated 5 out of 5 stars

A lovely company to deal with

A lovely company to deal with - great customer service. Wallpaper purchased excellent quality with prompt free delivery.

17 November 2025
Unprompted review
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Reply from Wallpaper Sales

Thank you so much, Jacqueline! We’re thrilled to hear you were happy with both the customer service and the quality of your wallpaper. It’s great to know delivery was prompt too. We really appreciate your kind words and support!

Rated 5 out of 5 stars

Ordered a aample of wallpaper arrived…

Ordered a aample of wallpaper arrived very quickly Went and ordered the amount of rolls I needed The paper is beautiful went on great Very very pleased Great friendly company

18 November 2025
Unprompted review
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Reply from Wallpaper Sales

Thank you so much, Julie! We’re delighted your sample arrived quickly and that you loved the wallpaper once it was up. It’s wonderful to hear everything went smoothly — we really appreciate your kind words and support!

Rated 5 out of 5 stars

Excellent quality wallpaper at a great price…

Excellent quality wallpaper at a great price, well packaged and prompt delivery. What more could you ask for.

17 November 2025
Unprompted review
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Reply from Wallpaper Sales

Thank you so much, David! We’re delighted to hear you were happy with the quality, price, packaging, and speedy delivery. Your kind words mean a lot to us — we really appreciate your support!

Rated 5 out of 5 stars

Called on an afternoon

Called on an afternoon, needed 4 rolls with a specific batch number, paper was delivered following day! As promised, on time. What a fantastic service! Will definitely be using again. Really pleased with service. Thank you.🙏

12 November 2025
Unprompted review
Wallpaper Sales logo

Reply from Wallpaper Sales

Thank you so much, Lee! We’re thrilled we could get the exact batch you needed delivered so quickly. It’s wonderful to hear you were happy with the service — we truly appreciate your kind words and look forward to helping you again!

Rated 5 out of 5 stars

Very prompt and efficient service

Very prompt and efficient service.
Good communication regarding return

Overall excellent

7 November 2025
Unprompted review
Wallpaper Sales logo

Reply from Wallpaper Sales

Thank you so much for your kind review! We’re delighted to hear you were happy with the prompt service and communication throughout your return. Your feedback means a lot to us — we really appreciate your support!

Rated 5 out of 5 stars

Great price and service

Great price and although the item wasn't available for a couple of weeks, I was informed at straightaway and it was then dispatched at the said time.

17 October 2025
Unprompted review
Wallpaper Sales logo

Reply from Wallpaper Sales

Thank you so much, Tanya! We’re really pleased you were happy with both the price and the service. We always aim to keep customers informed about stock and delivery times, so it’s great to hear everything arrived as expected.

Rated 5 out of 5 stars

Wallpaper Sales will be my go to Company for Wallpaper

Wallpaper Sales will be my go to Company for Wallpaper. Choice and prices are great. Hesitant usually to purchase Wallpaper online but with Wallpaper Sales there are no issues. The Wallpaper is quality and the Customer service is excellent.
Contact by phone, message or email is always fast and responsive with friendly knowledgeable service.
Important also to know that any returns and refunds are dealt with quickly.

5 November 2025
Unprompted review
Wallpaper Sales logo

Reply from Wallpaper Sales

Thank you so much for your wonderful review! We’re delighted to hear you were happy with our range, prices, and service — and that we’ve earned your trust when buying wallpaper online. It’s great to know you found communication and returns easy too. We truly appreciate your support!

Rated 5 out of 5 stars

Wonderful Service

The service I received was faultless, Linda kept me informed of delivery times, and when I needed to order more rolls she made a point of prioritising their dispatch and they arrived within 24hrs. The communication was prompt, accurate and friendly throughout. The wallpaper arrived in perfect condition and the prices were lower than other companies. Now I've learnt that they are a small family run business, what could be better!!

31 October 2025
Unprompted review
Wallpaper Sales logo

Reply from Wallpaper Sales

Thank you so much, Rebecca! We’re thrilled to hear you were so pleased with the service and communication, and that Linda was able to prioritise your order to get it to you so quickly. Your kind words about our family business mean a great deal — we truly appreciate your support!

Rated 5 out of 5 stars

Exceptional Customer Service

I initially found the wallpaper i was looking for on the website. As I had a couple of questions I phoned the number clearly displayed on the site. The person who answered my questions was more than helpful and I proceeded with the order. Delivery was prompt and I was really happy that everything was correct. When the decorator started to paper the walls he pointed out I hadn't ordered enough paper. The service I then received when I phoned the company was exceptional, the member of staff went out of her way to arrange next day delivery, hunting down the same batch number for me, and the decorator was able to complete the papering. I would have no hesitation in using Wallpapersales again and recommend anyone to use them.

31 October 2025
Unprompted review
Wallpaper Sales logo

Reply from Wallpaper Sales

Thank you so much, Alistair! We’re delighted to hear you were happy from start to finish — from your initial enquiry to receiving the extra rolls in time for your decorator. Our team always aims to go the extra mile, so your kind words mean a lot. We truly appreciate your recommendation and look forward to helping you again!

Rated 5 out of 5 stars

Full marks from me for justwallpapers.co.uk

Full marks from me for just Wallpapers.co.uk. They stock a very wide range and pricing is very significantly lower than any other stockist I found.
The delivery was free and very prompt.
Additionally, just wallpapers accept returns for full credit. I returned one full roll that I had left with no quibble at all.
Their communication is efficient and polite.
I recommend just wallpapers.co.uk unreservedly.

27 October 2025
Unprompted review
Wallpaper Sales logo

Reply from Wallpaper Sales

Thank you so much, Martin! We’re delighted to hear you were happy with our range, pricing, and quick delivery, as well as the smooth returns process. Your kind words about our communication and service mean a great deal — we truly appreciate your recommendation!

Rated 5 out of 5 stars

Excellent Customer Service

We order regularly from Wallpaper Sales, their prices are always competitive but equally important their customer service is excellent, nothing is too much trouble, the staff are always cheerful and happy to help in anyway they can.
It is a pleasure to do business with them, they make my job a lot easier.
Thank you Wallpaper Sales team.

10 October 2025
Unprompted review
Wallpaper Sales logo

Reply from Wallpaper Sales

Thank you so much, Kay! We’re truly grateful for your continued support and kind words about our team. It’s wonderful to hear that our service helps make your job easier - that’s exactly what we aim for! We really appreciate your loyalty and look forward to working with you again soon.

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