Wallpaper Sales Reviews 

Great customer service. You can contact them easily by phone or email. They were responsive and flexible about cancelling an order and providing a refund when I ordered the wrong colour wallpaper. I would highly recommend buying from here!

I repurchased the exact same wallpaper I’d bought before — same design, same colour, exact same numbers on the back — and yet the new rolls are a totally different colour! It’s ridiculous. When I contacted the company, I was refused any help or return because I supposedly “should have messaged the original batch number.” Since when is that the customer’s responsibility? I ordered the same wallpaper with the same product codes — that should be enough!

Now I’m stuck with rolls that don’t match what’s already on my wall. Really poor customer service and no accountability at all. Be very careful ordering from here if you ever need to buy more of the same paper — apparently, matching numbers doesn’t mean matching colours!
£33 down the drain I wouldn’t even bother to order another one now I’d rather start from scratch literally. Attitude from customer service isn’t great either.

I honestly wish there was more stars I could award wallpaper sales !
I have been a customer for many years now and only recently learned it’s a small family business and it speaks for itself . If you want customer care from a business wallpaper sales goes above and beyond to deliver . I had an issue ( through my own fault ) Chantelle literally did everything she could in rectifying the issue and redelivered in a 48 hour slot ! Regualar call updates throughout the process . It’s really great to know there is still businesses in the interior industry who care for there customers .

I wouldn’t order or use another company for wallpaper or accessorys than wallpaper sales ! Exceptional

Excellent service, quick delivery, easy returns and great customer service.

Great customer service, prompt delivery and I was actually able to speak to a member of staff. Well done.

Excellent service from ordering the wallpaper to returning rolls not required. When I ordered I contacted them by telephone to ask a question and then they took the order over the phone and explained the delivery waiting time and were extremely friendly on the phone.

The customer support is excellent, and especial Chantelle who was very helpful with a particular wallpaper which requires special hanging. We will be back from more wallpapers in the future.. 😊

Fantastic 2x5 rolls delivered two days after ordering. Very good quality paper. And was able to return 3 unused rolls back for a full refund.

Great service and produce will highly recommend and use again.

Thoroughly awful company! The website is awfully misleading - it suggest that there is a ‘no fuss returns policy’ which is untruthful. I purchased a wallpaper of which there are a few types of. The difference in the pattern is subtle and NOT demonstrated clearly on the website. Furthermore, the pricing of the different types of wallpaper is the same, misleading the customer. As soon as I opened the box, I realised it was the wrong wallpaper. Still wrapped in its original packaging, I called to ask for details of return. The sales assistant said it was fine to return, and I pointed out the subtle details of the pattern. She then looked on their website and realised herself it was different and suddenly told me it was non-refundable and proceeded to hang up on me. This company clearly has had this situation before- see other one-star review. Terrible company - I have lost £150 purely due to misleading images of wallpaper on their website. Clearly they are just concerned with obtaining your money and they really could not care less about any returns. Avoid at all costs! Misleading and non-existent customer service!

Excellent service.
Excellent quality wallpaper

I've given 3 stars only because when the parcel was delivered it was all undone at one end of the box & you could see the wallpaper before it was undone, think the parcels need to be more securely taped especially as my order was expensive William Morris wallpaper (5 rolls).
I had to wait several weeks for my order as it was out of stock although it never stated this when I ordered it online, I only found out when they emailed me & they said they would contact me when it was back in stock & ready to ship out. This didn't happen & it just turned up out of the blue, good job I was at home when it was delivered.
It wouldn't stop me ordering again as I found their prices were quite good compared to other sites.
Hope you take the feedback in a positive way, many thanks.

I've already written a review with regards to ordering on line and the perfect customer service we received throughout.
Now the work is completed we are very happy with the result. I'd over- ordered by 5 rolls!! On the third working day since returning the spare rolls, Wallpapersales have already made contact to say a full refund has been paid into my account.
This is a family company that truly looks after each customer and knows what Top Quality Service is all about.

Very helpful staff when I made the initial enquiry about paper in stock.Offered me an extended return date for any surplus as decorator not available for some weeks afterwards.Processed my later returned roll in quick order.Impressive customer service

Many thanks to the team at Wallpapersales, from Chantelle who answered my questions to the packaging department, who dealt with my order so efficiently. My order was received at 10.44 a.m 9th Oct and delivered by courier at 12.17 p.m 10th Oct.
Really excellent service.

The wallpaper I had been looking for at a great price with super speedy delivery. I wish I could add a photo, it looks amazing. I highly recommend this company and will certainly return to them when I need more decorating supplies.

I can’t praise the staff here enough everyone was so nice and helpful, emails answered straight away phone calls to make sure I was happy with everything. Wallpapers arrived within a week unless unavailable then I got a call to explain why. 5 stars from me

Great company to deal with. Best price online, fast delivery and easy returns. Customer service from Chantelle was excellent

Excellent service the wallpaper was delivered quickly and I love it great quality went on like a dream I would highly recommend both the seller and the paper, definitely use again.

After falling in love with a wallpaper design i searched to find it cheaper
Then i discovered your site
It hss arrived and am
counting the days till its hung on 6/10

Great service, thankuou x

From the speedy delivery of samples to the return of unused rolls, I cannot fault this company.
Professional, reliable and very helpful. I wouldn't hesitate to recommend them!