Walmart Canada Reviews 

2,813
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 259 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with customer service, finding it unhelpful and difficult to reach. Customers frequently encountered problems with online orders, such as undelivered or incorrect items. The delivery service was often criticized for being unreliable, with items arriving late, damaged, or not reaching the recipient. Reviewers also reported issues with product quality and unhelpful staff. However, some customers reported positive experiences with certain products and noted fast delivery. A few people also praised specific staff members for providing excellent service.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with some expressing satisfaction with certain items like... See more

Order

Customers consistently note negative experiences with order, citing issues such as cancellations without... See more

Customer service

Users describe negative interactions with customer service, often citing a lack of authority and unhelpful... See more

Delivery service

Consumers express significant dissatisfaction with the delivery service, citing frequent issues such as lost... See more

Staff

People report negative experiences with staff, citing issues with rudeness, unprofessionalism, and a lack of... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Walmart use to carry a decent plus size section at the St. Jacob's ON location. Not anymore, they have moved whatever clothes to a very small location while expanding the regular fit. I know Karen Sco... See more

Rated 1 out of 5 stars

Walmart really needs to review its customer service procedures. There is no way to resolve issues with online ordering. All you get is AI responses. Even in the store itself there is no way to speak w... See more

Rated 1 out of 5 stars

DO NOT GROCERY DELIVERY ORDER. Edmonton, Kingsway, first time online grocery delivery order. Completed online order at 6 am. Took 10-11 am slot. 10:55 recieved delay of order text.I decided to cancel... See more

Rated 1 out of 5 stars

Don't bother doing a curb pick up at the Hawkesbury location. We've had various issues on pick up. Order didn't drop into the system this time. Prior orders were, can't find it, it's not ready, pleas... See more


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1.4

Bad

TrustScore 1.5 out of 5

3k reviews

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1.4

All reviews

(2,813)

264 reviews in the last 12 months

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Rated 1 out of 5 stars

This is a review about a Walmart…Dishonest Employee

This is a review about a Walmart employees dishonesty! I just came back from Walmart in Langford B.C. from doing my shopping. I had picked up a package of cheesecake and the tag on the shelf was $4.67 so I put it in my cart. When I went through the self serve till I told the employee I was skeptical about the price on the shelf. She had me scan it and it came up $14.68. She told me to put my order through and she would go check the shelf.

I had put my whole order through and was wondering why she wasn't back yet. She came and showed me a picture on her phone camera with the Cheesecake with a sign under it saying 14.68 and the slot next to it empty with a sign under it saying 4.67. She had taken the time to move the stock and take a picture of it trying to gaslight me that I had lied about it.

If she had told me somebody had put the stock in the wrong place and she couldn't give it to me at that price I would've said fine no problem. But by trying to make me look like a liar she showed me that she was dishonest! She should be working for Trump! She's his kind of employee!

In short I'll drive the other half block from now on to Super Store and do my shopping there!

15 June 2026
Unprompted review
Rated 4 out of 5 stars

YVY EBike dual battery

YVY EBike dual battery, dual motor. Great price fast delivery via UPS. 1 star off no support and poor manual and assembly directions. Love the eBike!

12 June 2026
Unprompted review
Rated 1 out of 5 stars

no seating in shoe department

I am 75 years old. I would like to meet the idiot who thinks it is appropriate for me to balance on one foot when trying on shoes. If I fall I guarantee I will sue them for terminal stupidity.

9 June 2026
Unprompted review
Rated 1 out of 5 stars

Walmart’s disregard for the consumer:

Walmart’s disregard for the consumer: Over 4 days of silence and not a single channel solves my issue.
​On June 2nd, I received the bicycle I purchased through Walmart's website. To my surprise and disappointment, the product arrived in the completely wrong color—a blatant marketplace logistics error that should have been simple to resolve. What followed, however, has been a true saga of customer disrespect.
​Since the delivery date, I have tried to resolve this situation through every possible avenue:
​I opened two detailed complaints via online chat support;
​I went in person to a physical store seeking a quick solution;
​I made a phone call to the provided customer service number.
​The result? Absolutely zero solution. Not a single channel was able to resolve my case, take responsibility for the mistake, or give me a concrete timeframe for an exchange or refund. I have been bounced back and forth as if the mistake were my own.
​It is unacceptable for a company of Walmart’s size to treat a consumer with such disregard and post-sale incompetence. Their support is inefficient, and their service promises mean nothing.
​Since Walmart refuses to resolve this, I am now contacting my credit card's financial institution directly to initiate a payment dispute (chargeback) for a product received not as described.
​I hope a competent team sees my case here and takes action with the urgency that this situation demands. Order number: 600000090874844.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

600000067008047

my online order - I purchased a patio furniture. the order was delivered with missing one set of cushion and two sets mismatch. I called walmart to assist with their merchant business part, all they handle was an email address, no support from the online team. Walmart took my money now that I need help, they won't help me or won't even past me to manager.
it been over a month and no help from walmart or support from customer service.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

I go for food and it is getting better and better.

I go for food and it is getting better and better. Many items are low priced and not even in the flyer because the price drops just for a few days. This shows each store has independence and pricing choice which is good business and keeps waste to a minimum. If you're frugal it would be crazy not to use Walmart for a food source. Check their flyer on Flipp. I just wish Walmart price matched other stores.

3 June 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely abysmal

Absolutely abysmal. Ordered several items ( only after going to the store to find that " in stock "items there, were not on the sales floor, but in the warehouse and only available to order for pick-up or delivery ). Added more " in-stock" items to the order to make it worth while getting them delivered.
Now, after waiting around all morning and part of the afternoon, I discover that three small items ( whisk /ladle and spatula ) are ?? showing pick-up failed.
Two small items are being delivered by Fedex tomorrow and the remaining two very small items are out for delivery......but wait , where are they ? According to tracking, at 12:50 pm they were 8 minutes away ( Doordash )...now at 14:02 pm, they are 16 minutes away and still travelling in the opposite direction. If I could cancel I would, because I could have just travelled by bus to another store ( and an even better quality store ) and picked the damned things up myself ( on the bus !!!!! ).
Absolutely disgusted. Unfortunately can't leave zero stars, or I would.
Ottawa , Ontario.

3 June 2026
Unprompted review
Rated 1 out of 5 stars

Do not order from Walmart!

I have not ordered from Walmart in an extremely long time and I am so upset and disappointed with my current order. I ordered the Laval Steel outdoor dining set.Fedex delivered two giant boxes outside my front door this morning. The box with the table did not have any wrapping on the metal pieces which struck me as odd. When I opened the big box with the chairs, only two sides/legs were wrapped in bubble wrap. All of the other pieces were just tossed in unprotected causing them to bank against each other and cause significant scratching. It was an obvious return that Walmart did not care about checking or properly repacking before they sent ot off to the next customer buying what they expected to be a new set. I spoke to an actual supervisor (Vivek)who told me my only choice was to keep the set for about 3 business days (which may even flow through the weekend into the next week) for pick up. I tried to explain that I had ordered the set for a dinner the next day (which was the main reason I had ordered from Walmart as I needed a quicker delivery), but more importantly there was no way or nowhere I could store it for that long. He informed me it woud have to be stored indoors. I have no garage. I live in a small townhouse. There is no possible way fro me to take all of the pieces out, store them inside my tiny living room (did I mention I have guests coming) and then cut up the dirty big boxes to put those in my tiny living room. I then would need to rebuild and retape the boxes and repack all of the pieces outside for pick up. He did not care as that was Walmart policy. My only option was to escalate and wait 48 hours for a response (head scratcher there). Might I suggest that Walmart actually have a policy whereby they have some small quality control so that paying customers do not get damaged, previously returned, carelessly pkg product! Staying away from WALMART!

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Most unbelievably trashy store

Most unbelievably trashy store. Where no one even helps you or understands you anymore. They even have different pickup times for online grocery items you want that same day, because they're apparently in a different part of the store!?? When it's all in the same area and it's all groceries

31 May 2026
Unprompted review
Rated 1 out of 5 stars

New Glasgow Walmart you need to do better!

The cherries in bags sitting on the ground, to be moved to another shelf. Folks that just wrong. Get a trolley, a table a bag - but New Glasgow NS, location - you need to train your staff on health and safety. The bags have holes in them... the floor is dirty, with chemicals from cleaning products, the floors are just dirty as - yes we walk on them from outside and from where ever people walk.. its food - come on!!

30 May 2026
Unprompted review
Rated 3 out of 5 stars

I recently shopped with Walmart Canada…

I recently shopped with Walmart Canada and had an overall average experience. The store had a decent selection of products and the prices were reasonable, which I appreciated. However, the shopping experience could have been smoother it took some time to find certain items, and checkout was a bit slower than expected.

13 May 2026
Unprompted review
Rated 1 out of 5 stars

Walmart has gone way downhill

I ordered a sweater for my son's birthday. It came 2 months after. A week after purches a fraudulent order of over $500 was placed on the walmart website. Called the location said items were supposed to be picked up at. They said they couldn't do anything and to call the fraud department......what?!?!
So the people that stole my banking information and bought $500 worth of walmart products are still able to pick up the order regardless of if the store has been told they paid for it with my bank account, After walmart allowed my information to be stolen and used.........I just do not get it!

2 January 2026
Unprompted review
Rated 2 out of 5 stars

Misleading labeling on imported food items

I am disappointed with a recent food item I purchased at Walmart. The product seems to have been brought in by a local Chinese importer, but the entire packaging is written in Korean. Because of this, I couldn’t even read the ingredient list without having to use a translation app on my phone.

More importantly, the item is not properly labeled regarding its nutritional content. It tastes incredibly high in sugar, yet there is no clear warning or proper translation on the shelf or packaging to reflect this. For people who have dietary restrictions, diabetes, or are simply watching their sugar intake, this lack of clear labeling is a safety issue. Walmart needs to ensure that imported products have accurate, readable English/local language ingredient and nutrition labels before putting them on the shelves.

27 May 2026
Unprompted review

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