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Waoo Reviews 

27,523
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely top-level support. Casper helped me reset my entire internet connection from scratch so that I actually get the 1 Gbps pack I'm paying for. He explained everything clearly, gave genuin... See more

Company replied

Rated 5 out of 5 stars

Professional service rendered quickly and a nice chat at the end, superb. Do extend the service hours late in the evening for problems other than tech as people have work just like you guys and can’t... See more

Company replied

Rated 5 out of 5 stars

Oh, i can not remember the persons name who i was talking to, however, my phone call to resolve wifi issues was without the doubt best experience. He was great with suggesting solutions and made ever... See more

Company replied

Rated 5 out of 5 stars

Customer service provided me with excellent service. He first took care of my issue then was able to inform me of better products and explained everything thoroughly so there was no confusion. Really... See more

Company replied

Company details

  1. Internet provider
  2. Internet Service Provider
  3. Movie streaming service
  4. Phone and internet services
  5. Telecommunications service provider

About Waoo

Written by the company

Kontakt kundeservice hos den fiberleverandør, der leverer dit internet fra Waoo. Du finder kontaktoplysningerne her.

Er du i tvivl om, hvem din fiberleverandør er? Tjek, hvem der sender din regning, og kontakt dem direkte.

Danmarks bedste internetselskab for 14. gang*

Written by the company

Kåret af Danmarks bedste kunder
I de 15 år, hvor Loyalty Group har lavet deres BrancheIndex Internet i Danmark, er Waoo blevet kåret 14 gange som Danmarks bedste internetselskab. Titlen er ved at være velkendt, men den giver os altid lyst til at vise, hvorfor vi bliver ved med at fortjene den. Vi holder os opdaterede og skarpe, så I får den bedst mulige service og den optimale digitale oplevelse. Det er internet og TV, som det burde være. *Loyalty Groups BrancheIndex Internet 2026

Contact info

4.8

Excellent

TrustScore 5 out of 5

28k reviews

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4.8

All reviews

(27,523)

6,091 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

2 language speaker James

2 language speaker James, was very helpful and respectful. Thank for good communication.

30 June 2026
Waoo logo

Reply from Waoo

Hi Marian

Thank you for sharing your experience with us☺️

Kind regards
Waoo/Matilde

Rated 5 out of 5 stars

Super service

24 June 2026
Waoo logo

Reply from Waoo

Hejsa Leon

Tak for din anmeldelse⭐

Venlig hilsen
Waoo/Matilde

Rated 5 out of 5 stars

Amazingly friendly and taking their…

Amazingly friendly and taking their time with you to make sure you are satisfied with the services and if you aren't will work to fulfill your expectations if not beyond that.

24 June 2026
Waoo logo

Reply from Waoo

Hi Stef

Thank you for sharing your experience with us💕

Kind regards
Waoo/Matilde

Rated 5 out of 5 stars

Super go service

Super go service

18 June 2026
Waoo logo

Reply from Waoo

Hejsa Kim

Tak for din anmeldelse😁

Venlig hilsen
Waoo/Matilde

Rated 5 out of 5 stars

Sort billed på tv

Sort billed på tv.
Tak for en god vejledning ved skift af kabel til ny port i box på væg. Igen billed på tv.
Hilsen Dirch.

10 June 2026
Waoo logo

Reply from Waoo

Hej Dirch

Vi er glade for at høre, at du har fået en god vejledning og at det virker igen. Tak for din anmeldelse😊

Venlig hilsen
Waoo/Camilla

Rated 5 out of 5 stars

Super service fra Christian !

Super service fra Christian !!
Super god til at forklare !

9 June 2026
Unprompted review
Waoo logo

Reply from Waoo

Hej Khalo

Tak for din positive anmeldelse! Vi er glade for at høre, at du har modtaget en super service😊

Venlig hilsen
Waoo/Camilla

Rated 5 out of 5 stars

Good service on the phone

Helpful on the phone

20 May 2026
Waoo logo

Reply from Waoo

Hi Zsuzsanna

We're happy to hear that you received good service over the phone. Thank you for your review😊

Kind regards
Waoo/Camilla

Rated 5 out of 5 stars

👍👍👍👍

Good guy , was easy explaining

5 May 2026
Waoo logo

Reply from Waoo

Hi Domantas

We're happy to hear that you had a good experience with our employee and found his explanation easy to understand. Thank you for your review😊

Kind regards,
Waoo/Camilla

Rated 5 out of 5 stars

Say no

Say no, exactly what I need and say. Help me save us a lot of time appreciated.

30 April 2026
Waoo logo

Reply from Waoo

Hi

We're happy to hear that we were able to help you save a lot of time. Thank you for your review😊

Kind regards,
Waoo/Camilla

Rated 5 out of 5 stars

No troebles at all

24 April 2026
Waoo logo

Reply from Waoo

Hi Milos

We're happy to hear that you had no troubles at all with our service. Thank you for your feedback😊

Kind regards
Waoo/Camilla

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