Absolutely top-level support. Casper helped me reset my entire internet connection from scratch so that I actually get the 1 Gbps pack I'm paying for. He explained everything clearly, gave genuin... See more
Company replied
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See what reviewers are saying
Professional service rendered quickly and a nice chat at the end, superb. Do extend the service hours late in the evening for problems other than tech as people have work just like you guys and can’t... See more
Company replied
Oh, i can not remember the persons name who i was talking to, however, my phone call to resolve wifi issues was without the doubt best experience. He was great with suggesting solutions and made ever... See more
Company replied
Customer service provided me with excellent service. He first took care of my issue then was able to inform me of better products and explained everything thoroughly so there was no confusion. Really... See more
Company replied
Company details
- Internet provider
- Internet Service Provider
- Movie streaming service
- Phone and internet services
- Telecommunications service provider
About Waoo
Written by the company
Kontakt kundeservice hos den fiberleverandør, der leverer dit internet fra Waoo. Du finder kontaktoplysningerne her.
Er du i tvivl om, hvem din fiberleverandør er? Tjek, hvem der sender din regning, og kontakt dem direkte.
Er du i tvivl om, hvem din fiberleverandør er? Tjek, hvem der sender din regning, og kontakt dem direkte.
Danmarks bedste internetselskab for 14. gang*
Written by the company
- Kåret af Danmarks bedste kunder
- I de 15 år, hvor Loyalty Group har lavet deres BrancheIndex Internet i Danmark, er Waoo blevet kåret 14 gange som Danmarks bedste internetselskab. Titlen er ved at være velkendt, men den giver os altid lyst til at vise, hvorfor vi bliver ved med at fortjene den. Vi holder os opdaterede og skarpe, så I får den bedst mulige service og den optimale digitale oplevelse. Det er internet og TV, som det burde være. *Loyalty Groups BrancheIndex Internet 2026
Contact info
True Møllevej 9, 8381, Tilst, Denmark
- +45 70 10 22 20
- trustpilot@waoo.dk
- www.waoo.dk
4.8
Excellent
28k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Extremely fast and helpful support.
Extremely fast and helpful support.
I received a very complete and thorough explanation of what will happen and what I should do in the situation I flagged to the customer service.
Also, the nice tone and kind attitude are much appreciated.
10 March 2026
Reply from Waoo
Hallo Laura
Thank you for sharing your experience with us. We are happy to hear that you had a good experience⭐
Best regards
Waoo/Matilde
Reply from Waoo
Hejsa Cathia
Tak for din anmeldelse🌸
Venlig hilsen
Waoo/Matilde
Reply from Waoo
Hej Michael
Vi er glade for, at du har oplevet en tip top service med god kompetence fra os. Tak for din positive feedback!😊
Venlig hilsen
Waoo/Camilla
Professional, Helpful and Efficient
I was extremely happy with the professionalism and attitude of the operator. He clearly understood my needs and the reasoning behind my decision and provided helpful guidance and valuable recommendations. Overall, it was an excellent and very professional experience.
4 March 2026
Reply from Waoo
Hi Roberto
Thank you for sharing your experience with us. We´re happy to hear that you had a good experience with us😊
Kind regards
Waoo/Matilde
Go information.
18 February 2026
Reply from Waoo
Hej
Tak for din anmeldelse! Vi er glade for, at du havde en god oplevelse og fik god information😊
Venlig hilsen
Waoo/Camilla
Best call teknisk service
Best call teknisk service, Rasmus ven du er będzie Man med hjepl, 10000000 Tak
9 February 2026
Reply from Waoo
Hej Jaroslaw
Vi er glade for at høre, at du havde en god oplevelse med vores tekniske service. Tusind tak for din positive anmeldelse😊
Venlig hilsen
Waoo/Camilla
Reply from Waoo
Hejsa Toke
Tak for at dele din oplevelse med os😊
Venlig hilsen
Waoo/Matilde
I have received very good service
I have received very good service . Everything was done fast and professional.
13 January 2026
Reply from Waoo
Hi Mikhail
We're very happy to know that you received a very good service from us. Thank you for your positive feedback, it means a lot to us😊
Kind regards,
Waoo/Camilla
Reply from Waoo
Hejsa Qing
Tak for din anmeldelse⭐
Venlig hilsen
Waoo/Matilde
Reply from Waoo
Hello Ciprian
Thank you for your words on this page. 😊
Happy New Year ⭐
Kind regards
Waoo/Anna-Sofie
Not sure about the hygiene standards of…
Not sure about the hygiene standards of this company. Not using again.
8 November 2025
Unprompted review
Reply from Waoo
Hi,
I am a bit puzzled by your mention of hygiene standards in relation to internet services.
I will send you an email to gather more information so that we can investigate this matter further, and you can clarify what you mean.
_________________________________
Updated 02.01.2025
Hi,
Since we haven't heard back from you, we haven't been able to look into your case further.
If you still need assistance, please feel free to contact our customer service for help.
Best regards Catja, Waoo.
The best customer service on the market
Absolutely top-level support. Casper helped me reset my entire internet connection from scratch so that I actually get the 1 Gbps pack I'm paying for.
He explained everything clearly, gave genuinely useful information, and knew exactly what he was doing. Highly skilled, professional, and great energy throughout the call.
This is how customer support should be done. Big credit to Waoo for having people like this.
22 December 2025
Reply from Waoo
Hi Dan
We're happy to hear that you're satisfied with our customer service and that we were able to help with your internet connection. Thank you for your positive review, it means a lot to us😊
Kind regards
Waoo/Camilla
Reply from Waoo
Hi Daugirdas
We're happy to hear that you had a great experience with our customer service. Thank you for your positive feedback 😊
Kind regards
Waoo/Camilla
Great service:-)
3 December 2025
Reply from Waoo
Hejsa Marion
Tak for at dele din oplevelse med os😁
Venlig hilsen
Waoo/Matilde
Super god service
Super god service, lyttende, hjælpsom og var god til at spare med sin kollega for at være sikker på at give mig det korrekte svar..
Stort plus point hos mig
4 December 2025
Reply from Waoo
Hejsa Monica
Tak for at dele din oplevelse med os. Det glæder os at høre, at du havde en god oplevelse🤩
Venlig hilsen
Waoo/Matilde
Super effective service via chat today
Super effective service via chat today, solved my problem got my internet back up and running thanks John
4 December 2025
Reply from Waoo
Hallo Firas
Thank you for sharing your experience with us🤩
Kind regards
Waoo/Matilde
Reply from Waoo
Hejsa Malik
Tak for at dele din oplevelse med os😊
Venlig hilsen
Waoo/Matilde
Fed support med 4960x setup
2 December 2025
Reply from Waoo
Hejsa Niels
Tak for din anmeldelse🤩
Venlig hilsen
Waoo/Matilde
Reply from Waoo
Hi Lorenzo
We're happy to hear that you received a super service from us. Thank you for your positive review, it means a lot to us😊
Kind regards
Waoo/Camilla
Super god og kompetent service. En super god behandling !
Super god og kompetent service. Meget serviceminded og flink fyr !
1 December 2025
Reply from Waoo
Hejsa Henrik
Tak for at dele din oplevelse med os😁
Venlig hilsen
Waoo/Matilde
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