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Waoo Reviews 

27,528
TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely top-level support. Casper helped me reset my entire internet connection from scratch so that I actually get the 1 Gbps pack I'm paying for. He explained everything clearly, gave genuin... See more

Company replied

Rated 5 out of 5 stars

Professional service rendered quickly and a nice chat at the end, superb. Do extend the service hours late in the evening for problems other than tech as people have work just like you guys and can’t... See more

Company replied

Rated 5 out of 5 stars

Oh, i can not remember the persons name who i was talking to, however, my phone call to resolve wifi issues was without the doubt best experience. He was great with suggesting solutions and made ever... See more

Company replied

Rated 5 out of 5 stars

Customer service provided me with excellent service. He first took care of my issue then was able to inform me of better products and explained everything thoroughly so there was no confusion. Really... See more

Company replied

Company details

  1. Internet provider
  2. Internet Service Provider
  3. Movie streaming service
  4. Phone and internet services
  5. Telecommunications service provider

About Waoo

Written by the company

Kontakt kundeservice hos den fiberleverandør, der leverer dit internet fra Waoo. Du finder kontaktoplysningerne her.

Er du i tvivl om, hvem din fiberleverandør er? Tjek, hvem der sender din regning, og kontakt dem direkte.

Danmarks bedste internetselskab for 14. gang*

Written by the company

Kåret af Danmarks bedste kunder
I de 15 år, hvor Loyalty Group har lavet deres BrancheIndex Internet i Danmark, er Waoo blevet kåret 14 gange som Danmarks bedste internetselskab. Titlen er ved at være velkendt, men den giver os altid lyst til at vise, hvorfor vi bliver ved med at fortjene den. Vi holder os opdaterede og skarpe, så I får den bedst mulige service og den optimale digitale oplevelse. Det er internet og TV, som det burde være. *Loyalty Groups BrancheIndex Internet 2026

Contact info

4.8

Excellent

TrustScore 5 out of 5

28k reviews

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4.8

All reviews

(27,528)

6,110 reviews in the last 12 months

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Rated 4 out of 5 stars

Fin information

Fin information

9 July 2024
Waoo logo

Reply from Waoo

Hejsa Gunner

Tak for du tog dig tid til at skrive en anmeldelse❤️

Godt du fik den information du søgte efter😊

Venlig hilsen
Waoo/Anna-Sofie

Rated 5 out of 5 stars

Bare i top top

28 June 2024
Waoo logo

Reply from Waoo

Halløj Ronni

Tak for at du tog dig tid til at give os en anmeldelse. Det er vi glade for😍

Venlig hilsen
Waoo/Matilde

Rated 5 out of 5 stars

help me really fast and fixed it for me

I had made a mistake in my personal information and I asked the customer service to help me fix it. They helped me really fast and easy.

27 June 2024
Waoo logo

Reply from Waoo

Hi Mehrdad

Thank you for your review 😃

We are happy to hear that pur costumer service helped you quickly so your information is correct.

That is just the way it should be 👏

Best regards
Simone, Waoo

Rated 5 out of 5 stars

Super god service

Super god service, god kommunikation

24 June 2024
Waoo logo

Reply from Waoo

Hej Thomas

Hvor er det alletiders, at du fandt min kollegas service god, og at kommunikationen i mellem jer var god😊

Det er lige som vi ønsker det😁

Venlig hilsen
Waoo/Matilde

Rated 5 out of 5 stars

God service

24 June 2024
Waoo logo

Reply from Waoo

Halløj Bente

Tak for at du tog dig tid til at lave en anmeldelse😍

Det er vi glade for💕

Venlig hilsen
Waoo/Matilde

Rated 5 out of 5 stars
Waoo logo

Reply from Waoo

Hej Birgitte

Tak for dine flotte ord på denne side🤩

Tak for at du tog dig tid til at lave en anmeldelse😁

Venlig hilsen
Waoo/Matilde

Rated 5 out of 5 stars
Waoo logo

Reply from Waoo

Hejsa

Tak for at du gav dig tid til at lave en anmeldelse😁

Hvor er det dejligt at du finder vores teknisk support god🤩

Lige som vi ønsker det👏

Venlig hilsen
Waoo/Matilde

Rated 5 out of 5 stars

God service

20 June 2024
Waoo logo

Reply from Waoo

Hejsa Martin

Tak for at du ville tage dig tid til at lave en anmeldelse😊

Tak for de flotte ord💕

Venlig hilsen
Waoo/Matilde

Rated 5 out of 5 stars

Superflink og forklarende (Alex i…

Superflink og forklarende (Alex i kundeservice) ;)

18 June 2024
Waoo logo

Reply from Waoo

Halløj Jakob

Tak for dine skønne ord på denne side😊

Sikke flotte ord om min medarbejder Alex, jeg ville tillade mig at give den flotte ros videre😍

Venlig hilsen
Waoo/Anna-Sofie

Rated 5 out of 5 stars
Waoo logo

Reply from Waoo

Hej Gert

Mange tak for de flotte ord 🥳

Så simpelt kan det siges!

Man skal bare kunne regne med kompetent og venlig service, når man har brug for os 🙌

Venlig hilsen
Simone, Waoo

Rated 5 out of 5 stars

God service

God service, venlig person

7 June 2024
Waoo logo

Reply from Waoo

Hej Ejva

Tak for din anmeldelse 😊

Herligt, at du havde en positiv oplevelse med henvendelse til vores kundeservice.

Sådan skal det være 👏

Venlig hilsen
Simone, Waoo

Rated 5 out of 5 stars

God service

God service

6 June 2024
Waoo logo

Reply from Waoo

Hej Henning

Så simpelt kan det siges!

Vi ønsker bare, at man skal kunne regne med tiptop service hos os.

Tak for at du ville dele din oplevelse med os 😃

Venlig hilsen
Simone, Waoo

Rated 5 out of 5 stars

Thank you

Thank you. I get help with my issue and now everything works fine

6 June 2024
Waoo logo

Reply from Waoo

Hej Valeriy

Thank you for your review 😃

I'm happy to know that you got exactly the support you need to solve your issue.

That's why we are here 💪

Best regards
Simone, Waoo

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