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Watersports Outlet Reviews 

3,806
•
TrustScore 4.5 out of 5

4.6

Surf shop
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See what reviewers are saying

Rated 5 out of 5 stars

I ordered a dry suit and some neoprene gloves. I sent an email requesting that the dry suit arrive before a paddling event on the river that was coming up. And it actually did even though it was fairl... See more

Rated 5 out of 5 stars

Size was wrong on the first attempt on a wetsuit. Reordered and sent back return on Friday, had the new jacket on Monday. I am sure credit will take a bit but super happy that they saw my message ab... See more

Rated 5 out of 5 stars

Everything I've bought has been top quality at the lowest prices I've found. I've purchased a Ripcurl E7 E Bomb 4/3 and a Mystic The One 3/2 after buying the Mystic Ease gloves and really liking the... See more

Rated 4 out of 5 stars

Overall I had a good experience with this company. I ordered three items and UPS tracking is a nice feature. One star taken away because despite having warehouses in California and Michigan, all items... See more

Company details

  1. Surf shop
  2. Canoe & Kayak Shop
  3. Outdoor clothing and equipment shop
  4. Sailing shop
  5. Sportswear Shop
  6. Windsurfing Shop

About Watersports Outlet

Written by the company

We love water sports! We're surfers, sailors and kayakers - that’s why we do what we do.

We've shipped over 2 million orders around the world since we started, over 20 years ago.

How did we do it? By offering quality products at competitive prices and the best customer service in the business.

Watersports Outlet stocks over 100,000 items to help extend your water sports throughout the year.

Learn more >


We stock
  • Wetsuits
  • Drysuits
  • Surfing accessories
  • Sailing gear
  • SUPs and Kayaks
  • Wind, Wake, Kite and Bodyboard
  • Swim suits and accessories
  • and more!

See what's new >


Earn Rewards
  • $5 voucher for every $100 spent
  • Free wetsuit recycling
  • Early access to sale and new in
  • Exclusive offers and competitions
  • Dedicated customer support line

Sign up >

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(3,806)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Lightning fast deelivery!!!

Hokey smokes - FAST DELIVERY.
I placed my order on a Sunday evening and saw it was shipping from the UK. It shipped Monday morning from the UK and was on my doorstep on Wednesday by 1030am in Pennsylvania, USA.
WOW!

11 December 2024
Unprompted review
Rated 5 out of 5 stars

This went great

This went great. It was for my wife and the whole thing was really smooth. It shipped from the UK and got here in 5 days. The sizing was dead on and the item was exactly as displayed. These things are really expensive and the price was 1/3 of what other people sell them for. It came with a bonus fleece suit and a patch kit. We are super happy and will suggest to anyone in the kayak community this retailer and model.

9 December 2024
Rated 2 out of 5 stars

The cart was split into two packages

The cart was split into two packages, but one of the tracking numbers was not working. I could not know when the package arrived.

6 December 2024
Watersports Outlet logo

Reply from Watersports Outlet

Hello,

We are sorry to hear that you have experienced some issue with one of your parcel. 

We can find information on the said tracking via UPS

https://www.ups.com/track?loc=en_GB&requester=ST/trackdetails

This is marked as delivered on the 29/11/24

If you haven't received your parcel please do let us know and we will issue you with a letter of denial of receipt in order to request an investigation.
Please reply to the email we have sent to you directly.
Kind regards
WSO

Rated 5 out of 5 stars

Fast Accurate shipping

I ordered on Friday and had my dry suit on Monday. Everything was exactly as described. The suit is perfect. I did a full submergtion with suit and was bone dry. The insulated under-suit was a nice touch as well. The free insulated base layer, free shipping and discount made this a great deal.

2 December 2024

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