webtropia.com Reviews 

I ordered yesterday a VDS (at 19.00), Almost 24 hours later I still have nothing! I have written 3 times without any response, I phoned them .... and wait for more than 10 minutes without any communication with them, so I hung up the phone. On their website they tell; Server in stock and is usually available within 12 hours. Nothing more to say, just waiting for the refund of my paid money, and if they do not, will make a dispute.

EDITED! I have received diferent kind of emails , and got access to my VDS. So i will update my experience , for the quick reaction.

An acquaintance of mine recommended me to try out this service and so far it was great.
With a very competitive price they provide reliable service, thanks for that! :)

I even received anything from them.

Sended 4 support messages without ANY responds at all.

1h46min later i got first respond ON TRUSTPILOT.
Nothing else.

EDIT: 12hrs later, all good and running & up.
Now i can give 3/5

Those guys are not professional! They will decrease your bandwidth to less than 20% of what is promised if they think you're using too much. They just create new rules on the fly to try getting more cash from your pocket. There's no traffic limit on their contract but they will punish you if you use more than 1TB a day. AVOID!!!

This company seems not serious at all. I order a server of their EPYC XL range to test it if it fits my use case . After the server has been delivered , i query them if they have extra servers of the same product line with THE SAME CONFIGURATION , and query them on deployment time. They confirm the availability and they confirm me deployment is within FEW HOURS to a maximum of 24h from ordering.
Order palced 31st of march 2021 (1300 eur payed with my mastercard) 1st of april , after 25th hours they delivers ONLY 2 out of 5 servers ordered. More over those 2 servers have different configuration than the one that i had originally ordered (original server had quad channel memory , this one has dual channel memory , a factor that in EPYC 32 core cpu CRIPPLES THE PERFORMANCES) . Opened a ticket to have this fixed. All i got is an answer , after several hours, saying : "we will look at this asap."
In the meanwhile the other servers i ordered (3/5 plus a ryzen 9 server for a grand total of 900 eur) are still not delivered (ryzen ordered 26 hours ago , the others now ordered more than 50 hours ago)
Tried to contact them few moments ago by PHONE (on their site they state phone support works 8 - 16:30 CET. Mon - Fri . Right now is 12 54 CET Friday 2nd april 2021 - Guess what ? their phone line is not working - An automated disk answers saying that their service works mon -fri 8 - 16 30 CET. Terrible experience so far

I thought I would leave a review as they are being a little naughty - firstly, they need to sort out during the order process as they don't disclaim that I would need to verify my order during the order process, not after they have taken my money. Also, you are charging people VAT twice? Your prices include VAT at 19% - you then charge an additional tax of 20% to people in the UK - you can't charge VAT twice? It should have been 1% more expensive?

We use nearly 1 year Webtropia / myLoc dedicated server.
Service, support, reliability, hardware, network absolute top notch. We couldn't be happier after our provider odyssey. The first time everything is as we like.
Thank you for your great service

Early last year my site is starting to get bigger and shared hosting wasnt enough from other company. I was so frustrated that I cant continue my project because of lack of financial budget. Thank God my friend steve recommended me webtropia root server. Its affordable and most importantly the server is reliable. I never experienced anything bad during those times. Now my site is getting bigger for just a couple of months, and I decided to leave root server and got a dedicated server on december with xmas promo code %20 off. Now I am very happy with my dedicated server. No problems encountered. The support is superb. Overall A++ looking forward for long more years with you guys.

It is always great to cooperate with such a reliable company that gives you safety feeling and constant successful results. Just the best choice by far if you really need long term cooperation.

I requested kvm, but they did not answer more than 12 hours. I explained it was urgent and I could not reach server but they dont answer me. Their service is not good and helpfull, be away of them.
My ticket id is 3031342-653295-18

I used this company few years back and i was really satisfied! Customer support was great and quick to respond everything worked fine. But this year it took a real quick 180.

I had a windows server for my mmorpg game via webtropia.com for 20$ a month, despite me cancelling the contract mid october (which should end in november) I still had to pay for ANOTHER MONTH OF USAGE??!?!?!? What the actual f**** !

Really bad services, I did like the quick customer support though, but really bad in the sense that they don't really seem to know what a subscription is, It Is not a normal subscription. I said i refuse to pay for something i did not use and they threaten me with legal action so i had no other choice than to pay.

STAY AWAY from this company! use google cloud platform/Amazon instead more professional and they don't screw you over like this company does.

I paid, I have been waiting for vds installation for 3 days

Great and fast support. Good services.

There are great services offered at Webtropia, I used multiple times VPSes from them over the years and they are of high quality, no downtimes and support is always helpful and they answer fast. I recommend them to anyone looking for a VPS/server with reliable support and no downtimes. Thank you Webtropia!

Very satisfied with the VPS. Maybe looking to order additional ones. The support is always available and provides good routes to issues.

I am a customer since a month or 4, with many different products from cloud backups to office backups to different dedicated server products. The support is very good and understandable, knows where they are talking about. I am an IT guy and they exactly know what I mean even when I talk about IT terms of networks, hardware etc. Only thing is that the support time frame is very different. sometimes they respond within half an hour, other times its 9 hours. I will for sure stay here for longer period of time.

Webtropia is a Good VPS and CLOUD Hosting company. I have tested 4 Hosters and 2 from Hosters is very good. The Company Webtropia reached a Good quality Hosting.

Friendly and effective support and good hardware. Did not have any problems so far and Iam a long term customer.
Definitely recommendable!

Very good service, 9 years with them. VPS with good performance and stability. The support s excellent

I think webtropia guys are gone crazy. Recently i am having HDD failure issue. I even showed them HDD error and logs.
Device: /dev/sdb [SAT], unable to open device
smartctl 6.5 2016-05-07 r4318 [x86_64-linux-3.10.0-957.12.2.el7.x86_64] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www smartmontools org

Smartctl open device: /dev/sdb failed: No such device

So it's is something hardware related. And they answer like this:
And i also opened ticket about server down. I rebooted server and it's down since then. I asked them to take a look. And they say
"
Dear Mrs. Julisen,

Just checked your server, actually, you don't have access to the server because you have reached to the limit of your bandwidth usuage.

Please book new bandwidth in under "Server Management :: Dedicated Root-Server" choose your server from the list and then click on "Manage Bandwidth".

From there on you can easiy choose two individual options that suit your needs.

------
freundliche Grüße,
Support Team"

Are they in their right mind? Server was up and it was running with limited bandwidth since last october. I even have closed ticket and anther review about that here. They offer guaranteed 300Mbits which is unmetered and they say my server is not reachable due to bandwidth limit. They are responding like bot. Unrelated response to my issue. server is down from last 2 day.

I have my other review and there they also stated about their 300mbits bandwidth.

If you are looking to host here i don't recommend webtropia. Their support just sucks. 0 out of 100.