The Couple’s choice of presents was clearly laid out with images, brand, description and price displayed. It was easy to look through and select the gift we chose for them. Then there was an oppor... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very seamless and easy to order a wedding gift from the list put together by the couple getting married. The whole process went smoothly through to payment and I liked the fact I could order to have... See more
Company replied
The Wedding Present Company was easy to use and had everything we needed. We had a fantastic time at the show room picking some items, alongside our glasses of Nyetimber. Adding items to the list was... See more
Company replied
Would highly recommend - a great experience from start to finish. Having someone assigned to you from the initial f2f appointment and then throughout was excellent (Clemmie was highly attentive and pr... See more
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4.7
Excellent
2k reviews
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Reply from The Wedding Present Company
Thank you for taking the time to leave a review.
We're delighted to hear that you found the website clearly laid out, easy to navigate, and that the product imagery helped support your gifting experience. We work hard to make the journey as straightforward and enjoyable as possible for our guests.
Thank you again for your feedback.
With best wishes,
Liss
Senior Wedding List Administrator
Very easy to navigate and simple to pay
1 June 2026
Reply from The Wedding Present Company
Thank you for taking the time to leave a review, William. We're delighted to hear that you found the website easy to navigate and the payment process simple to complete. Creating a smooth and straightforward experience for our guests is very important to us.
Thank you again for your kind feedback.
With best wishes,
Charlotte
Senior Wedding List Administrator
Reply from The Wedding Present Company
Thank you so much for your 5-star review, Irene. We're delighted to hear that you had a positive experience with us. Thank you for taking the time to share your feedback and for supporting the happy couple.
With best wishes,
Charlotte
Senior Wedding List Administrator
Make your purchase a pleasure
Good variety. Well describe. Easy to purchase. Wrapping proposal. Choice of delivery.
1 June 2026
Reply from The Wedding Present Company
Thank you so much for your wonderful review, Raouf. We're delighted to hear that you found the variety of gifts, product descriptions, purchasing process, gift wrapping options, and delivery choices all helpful. Making the experience smooth and enjoyable from start to finish is very important to us.
Thank you again for your kind feedback and for supporting the happy couple.
With best wishes,
Charlotte
Senior Wedding List Administrator
It was a very easy experience and I…
It was a very easy experience and I felt well guided through each step! Thank you!
28 May 2026
Reply from The Wedding Present Company
Thank you so much for your wonderful review, Julia. We're delighted to hear that you found the experience easy and felt well guided throughout each step. Making the process clear and seamless is very important to us, so it’s lovely to know this was reflected in your experience.
Thank you again for your kind feedback.
With best wishes,
Charlotte
Senior Wedding List Administrator
Reply from The Wedding Present Company
Thank you so much for your wonderful review, Alexander!
We're delighted to hear that you found the experience easy and straightforward. Making the gifting journey as seamless as possible for our couples and guests is at the heart of what we do, so it's lovely to know we achieved that for you.
Thank you again for your kind words and for taking the time to share your feedback.
With best wishes,
Charlotte
Senior Wedding List Administrator
Easy to use just found the font a…
Easy to use just found the font a little light to read
29 May 2026
Reply from The Wedding Present Company
Thank you very much for your wonderful 5-star review, Ann. We are delighted to hear you found the experience easy to use. We also appreciate your feedback regarding the font appearing a little light to read, and we will share this with our team as we continue to improve readability for all customers.
Thank you again for your support, and please do not hesitate to get in touch if we can help with anything further.
With best wishes,
Charlotte
Senior Wedding List Administrator
Reply from The Wedding Present Company
Thank you very much for your 5* review. We are delighted to hear that you found the experience easy to use and clearly laid out. Your feedback means a great deal to us, and we truly appreciate you taking the time to share it.
With best wishes,
Charlotte
Senior Wedding List Administrator
Be careful, and watch the pricing
Shocked to see exactly the same item for less than half price at the majority of sites on the internet. The Wedding Present Company's was the most expensive by a very large margin.
28 May 2026
Reply from The Wedding Present Company
Thank you for taking the time to share your feedback, and I am sorry to hear you were disappointed by the price you found elsewhere.
We aim to be transparent about pricing across our services. The gifts on our registry are listed at the recommended retail price (RRP) provided by our suppliers, and this is outlined across our website.
As a wedding registry service, we do not hold stock in the same way as many online retailers. Items are ordered as needed for each wedding, which means we are not always able to match promotional or clearance sale pricing that stock-holding retailers may offer.
That said, we absolutely understand how frustrating it can be to see the same item available elsewhere for less.
Thank you again for your feedback, and we would welcome the chance to put things right. If you would like to discuss your concerns further, please do get in touch, and our team will be happy to help.
With best wishes,
Charlotte
Senior Wedding List Administrator
The website was very easy to navigate…
The website was very easy to navigate and provided a perfect way to choose a wedding gift
27 May 2026
Reply from The Wedding Present Company
Thank you so much for your lovely review, Suzanne. We are delighted to hear you found the website easy to navigate and that it helped you choose the perfect wedding gift. If there is anything we can do to make your experience even better, please do not hesitate to get in touch.
With best wishes,
Charlotte
Senior Wedding List Administrator
For The Bride & Groom To Be
Having this option for our friends was wonderful - living in the US taking care of everything online was a huge help and the choices were perfect.
26 May 2026
Reply from The Wedding Present Company
Hi Linda,
Thank you for your wonderful 5-star review! We’re so happy to hear the online process made things easier for you while based in the US, and that you found the choices just right for your friends. It’s great to hear everything worked so well for you 🥰🎁
With best wishes,
Rhian
Wedding List Administrator
A very straightforward and easy process
26 May 2026
Reply from The Wedding Present Company
Hello Sue,
Thank you for your 5-star review! We’re really pleased to hear you found the process very straightforward and easy. We truly appreciate you taking the time to share your feedback and hope to see you again soon 😍
With best wishes,
Rhian
Wedding List Administrator
Very easy and quick to arrange my order
26 May 2026
Reply from The Wedding Present Company
Hello Douglas,
Thank you for your 5-star review! We’re delighted to hear that you found it very easy and quick to arrange your order, and we really appreciate your feedback 🤩
With best wishes,
Rhian
Wedding List Administrator
Website relatively easy to use
25 May 2026
Reply from The Wedding Present Company
Hello Alan,
Thank you for your review. We’re pleased to hear you found our website relatively easy to use. We really appreciate your feedback and will continue working to improve the experience further 😊
With best wishes,
Rhian
Wedding List Administrator
Reply from The Wedding Present Company
Hello Sammy,
Thank you so much for your lovely feedback! We’re really pleased to hear you found everything easy to navigate and that the ordering process was smooth. We truly appreciate you taking the time to share this, and we hope to see you again soon 🥰🎁
With best wishes,
Rhian
Wedding List Administrator
Taken aback by the extra costs!
It was very easy to navigate the website, find the right couple and choose a gift etc. However, I was very taken aback when I had to pay extra for the postage and wrapping not to mention paying extra for a note to the couple! Surely it’s a given that you include a note card as how else is the couple going to know who the gift is from? And if it’s not wrapped it isn’t a particularly nice gift to receive!
22 May 2026
Reply from The Wedding Present Company
Hello Emily,
Thank you for your feedback and we’re really pleased to hear you found the website easy to navigate and that choosing the right couple and gift was straightforward.
We also appreciate you taking the time to share your thoughts regarding our delivery and gifting options. For clarity, we charge a delivery fee on gifts under £75 as couples often prefer multiple deliveries throughout their gift list journey. After the two complimentary deliveries included, this small fee helps cover the cost of additional dispatches, while also allowing couples to schedule further deliveries free of charge when it suits them.
We also offer optional extras such as gift wrap and a physical gift card, which are entirely optional and simply available for guests who would like to add a more personal touch. Alongside this, we provide a free digital gift message, which is emailed to the couple and remains accessible at all times via their online account, where they can also view exactly which gifts have been purchased and by whom.
Thank you again for taking the time to share your feedback - it’s genuinely appreciated and helps us continue to improve the service for everyone involved.
With best wishes,
Rhian
Wedding List Administrator
Reply from The Wedding Present Company
Hi Sarah,
Thank you so much for your 5-star review!
It’s great to hear you had such a positive experience and found everything easy to navigate and understand. We always aim to keep things as simple and straightforward as possible, so your feedback is really appreciated 😍🤩
With best wishes,
Rhian
Wedding List Administrator
outstanding system
outstanding system. Would be nice if bride could also reply through the website.
22 May 2026
Reply from The Wedding Present Company
Hello Joan,
Thank you so much for your 5-star review!
We’re really pleased to hear you found the system outstanding, that means a lot to us. We also really appreciate your suggestion about allowing the bride to reply directly through the website. That’s a thoughtful idea, and while the wedding party does currently have access to a “Thank you Manager” within their dashboard to view gifts and accompanying messages, we completely understand the value of more direct interaction.
We’ll certainly share your feedback with our team as we continue to look at ways to improve the experience for couples and their guests 🥰💝
With best wishes,
Rhian
Wedding List Administrator
Very clear web site
Very clear web site. Maybe put the gift voucher at the beginning of the choices as many people may miss it.
22 May 2026
Reply from The Wedding Present Company
Hello Alison,
Thank you so much for your 5-star review! We’re really pleased to hear you found the website very clear and easy to use.
We also really appreciate your suggestion about the gift voucher placement - that’s helpful feedback, and we’ll certainly share it with the team for consideration as we continue to improve the experience.
Thank you again for taking the time to share your thoughts and for your support 😍
With best wishes,
Rhian
Wedding List Administrator
Reply from The Wedding Present Company
Hello Mandy,
Thank you very much for your 4-star review. We’re so pleased to hear you found it straightforward to purchase a wedding gift online. Making the experience smooth and effortless is exactly what we aim for, so it’s great to know this came through for you 🥰
With best wishes,
Rhian
Wedding List Administrator
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