The Couple’s choice of presents was clearly laid out with images, brand, description and price displayed. It was easy to look through and select the gift we chose for them. Then there was an oppor... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very seamless and easy to order a wedding gift from the list put together by the couple getting married. The whole process went smoothly through to payment and I liked the fact I could order to have... See more
Company replied
The Wedding Present Company was easy to use and had everything we needed. We had a fantastic time at the show room picking some items, alongside our glasses of Nyetimber. Adding items to the list was... See more
Company replied
Would highly recommend - a great experience from start to finish. Having someone assigned to you from the initial f2f appointment and then throughout was excellent (Clemmie was highly attentive and pr... See more
Company replied
4.7
Excellent
2k reviews
Asks customers to review
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Easy to review the gifts and to order…
Easy to review the gifts and to order with prompt confirmation of purchase
21 May 2026
Reply from The Wedding Present Company
Hello Suzanne,
Thank you so much for your 5-star review! We’re really pleased to hear you found it easy to review the gifts and place your order, and that the confirmation of purchase came through promptly. It’s exactly the smooth and reassuring experience we aim to provide 🎁💫
With best wishes,
Rhian
Wedding List Administrator
Reply from The Wedding Present Company
Thank you for taking the time to leave us a review.
We are sorry to hear that you had difficulty in accessing a couples gift list. If you could please kindly share more information as to what areas you found challenging, we would be more than happy to review this.
That being said, we are pleased that the bride was able to provide you with access and we are sure they will be delighted with your kind purchase!
Thank you for sharing your feedback, and please do not hesitate to get in touch should there be anything else that we can assist with.
With best wishes,
Charlotte
Senior Customer Care Advisor
Great service
17 May 2026
Reply from The Wedding Present Company
Thank you for taking the time to leave a wonderful review Dora.
I am so glad you found our service easy to use! I am sure that the lovely couple will be overjoyed with your kind contribution to their gift list.
Please do feel free to reach out if you have any questions, we would be happy to help!
Best wishes,
Phoebe
Customer Care
Clear and simple when choosing our…
Clear and simple when choosing our friends wedding gift. Thank you
17 May 2026
Reply from The Wedding Present Company
Thank you for taking the time to leave a wonderful review Claire.
I am so glad you found our service easy to use! I am sure that the lovely couple will be overjoyed with your kind contribution to their gift list.
Please do feel free to reach out if you have any questions, we would be happy to help!
Best wishes,
Phoebe
Customer Care
Clear information and instructions.
16 May 2026
Reply from The Wedding Present Company
Thank you for taking time to leave a lovely review Mr Elmhirst.
I am so glad you found our service clear and easy to use. I am sure the wonderful couple will be overjoyed with your kind contribution to their gift list.
Please do let me know if you have any questions at all, I would be happy to assist.
With best wishes,
Phoebe
Customer Care
Easy to use the website
16 May 2026
Reply from The Wedding Present Company
Thank you for taking time to leave a lovely review John.
I am so glad you found our service clear and easy to use. I am sure the wonderful couple will be overjoyed with your kind contribution to their gift list.
Please do let me know if you have any questions at all, I would be happy to assist.
With best wishes,
Phoebe
Customer Care
Like the ease of ordering and the style…
Like the ease of ordering and the style of the website.
Did not like the high cost of gift wrapping and delivery charges! The whole list is being delivered to the bride and groom
Anyway, didn’t feel this was therefore warranted!
16 May 2026
Reply from The Wedding Present Company
Thank you so much for taking the time to leave us feedback.
We’re pleased to hear that you found the process straightforward, but we’re sorry to learn that you’re disappointed with our delivery charge.
We completely understand your concerns, and we’d like to provide some clarity. The £3.99 delivery charge is in place to ensure that all gifts are carefully processed, stored, and securely delivered to the couple in a seamless manner. While the gifts are collated for final delivery, each individual order still requires handling, packaging, and coordination behind the scenes to make sure everything arrives safely and in perfect condition.
That said, we truly value your feedback and are always reviewing our pricing structure to ensure we provide the best possible experience for our customers. Your comments will certainly be taken into consideration as we continue to improve our service.
We appreciate your support, and if you’d like to discuss this further, please don’t hesitate to reach out—we’d love the opportunity to assist you.
With best wishes,
Phoebe
Customer Care
Simple system to choose and buy
It was easy to view the gifts and their price. Once the gift was selected, the purchase of it was simple and it was delivered.
14 May 2026
Reply from The Wedding Present Company
Thank you for taking time to leave a lovely review.
I am so glad you found our service clear and easy to use. I am sure the wonderful couple will be overjoyed with your kind contribution to their gift list.
Please do let me know if you have any questions at all, I would be happy to assist.
With best wishes,
Phoebe
Customer Care
Reply from The Wedding Present Company
Thank you for taking the time to leave a lovely review Victoria.
I am so glad you found our service easy to use and I am sure the wonderful couple will be overjoyed with your kind contribution to your gift list.
Please do let me know if you have any questions at all, I would be happy to assist.
With best wishes,
Phoebe
Customer Care
Reply from The Wedding Present Company
Thank you for taking the time to leave a lovely review PK.
I am so glad you found our service easy to use and I am sure the wonderful couple will be overjoyed with your kind contribution to your gift list.
Please do let me know if you have any questions at all, I would be happy to assist.
With best wishes,
Phoebe
Customer Care
Website very easy to use
14 May 2026
Reply from The Wedding Present Company
Thank you for taking the time to leave a lovely review Hilary.
I am so glad you found our service easy to use and I am sure the wonderful couple will be overjoyed with your kind contribution to your gift list.
Please do let me know if you have any questions at all, I would be happy to assist.
With best wishes,
Phoebe
Customer Care
Good Choices & Photos
There were many good choices and it was easy to choose a gift. Nice pictures and presentation.
14 May 2026
Reply from The Wedding Present Company
Thank you for taking the time to leave a lovely review Alan.
I am so glad you found our service easy to use and liked the presentation on our site. I am sure the wonderful couple will be overjoyed with your kind contribution to your gift list
Please do let me know if you have any questions at all, I would be happy to assist.
With best wishes,
Phoebe
Customer Care
It was veey simple to use even for an…
It was veey simple to use even for an elderly person ! Thank you
14 May 2026
Reply from The Wedding Present Company
Thank you for taking the time to leave a lovely review Melissa.
I am so glad you found our service easy to use and I am sure the wonderful couple will be overjoyed with your kind contribution to your gift list.
Please do let me know if you have any questions at all, I would be happy to assist.
With best wishes,
Phoebe
Customer Care
Reply from The Wedding Present Company
Thank you for taking the time to leave a lovely review Juliet.
I am so glad you found our service easy to use and I am sure the wonderful couple will be overjoyed with your kind contribution to your gift list.
Please do let me know if you have any questions at all, I would be happy to assist.
With best wishes,
Phoebe
Customer Care
Simple
Simple, easy and quick to use, clear choices and checkout process very smooth, great App!
13 May 2026
Reply from The Wedding Present Company
Thank you for taking the time to leave a lovely review Chris.
I am so glad you found our service easy to use and I am sure the wonderful couple will be overjoyed with your kind contribution to your gift list.
Please do let me know if you have any questions at all, I would be happy to assist.
With best wishes,
Phoebe
Customer Care
Reply from The Wedding Present Company
Thank you so much for your lovely review Laura.
We’re really pleased to hear you had a very good experience when using our site, and we appreciate you taking the time to share your feedback.
With best wishes,
Chloe
Customer Care Advisor
Very easy process!
12 May 2026
Reply from The Wedding Present Company
Thank you so much for your lovely review. We’re delighted to hear you found the process very easy, and we really appreciate you taking the time to share your feedback.
With best wishes,
Chloe
Customer Care Advisor
Easy to navigate the website
Easy to navigate the website, images and descriptions are clear, including a simple and efficient payment process.
11 May 2026
Reply from The Wedding Present Company
Thank you for your lovely review Donna.
We’re so pleased to hear you found the website easy to navigate, with clear images and descriptions, and that the payment process was simple and efficient.
With best wishes,
Chloe
Customer Care Advisor
One of the most confusing websites I…
One of the most confusing websites I have used. Tried again and again to find the wedding couple I was looking for
Font too small.
11 May 2026
Reply from The Wedding Present Company
Thank you for taking the time to share your feedback. We’re really sorry to hear you found the website confusing and had difficulty finding the couple’s list.
We also appreciate your comments about the font size, and we’ll make sure this is passed on to the relevant team for review. We want the experience to be as clear and straightforward as possible for guests, so your feedback is very helpful.
We hope you’ve now been able to complete your purchase, but if you require any additional support, our team is very much available to assist further.
We’re sorry again for the frustration caused.
With best wishes,
Chloe
Customer Care Advisor
Reply from The Wedding Present Company
Thank you for your lovely review Dominic. We’re so pleased to hear you found the service very user-friendly.
With best wishes,
Chloe
Customer Care Advisor
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