Went to Tottenham court Road shopfront advice on how to get started with my teenage son. Very helpful and knowledgeable. Gave great advice even though i said I would not be making a purchase there a... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a fantastic experience with Westend DJ. Ordered expensive item and it was delivered next day before 1pm with updates, tracking and well packed. Thank you very much, will see you again!
Company replied
I never normally write reviews, but West DJ was an amazing company to deal with. The customer service was simply excellent. Always went above and beyond.Nothing was ever too much trouble when I called... See more
Company replied
Excellent dj shop . Always fast delivery / next day . Try to price match on occasions in the past . Good overall stock of equipment & quality items What I like most , when I phone them... See more
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Company details
- #7 of 12 best companies in DJ Supply Shop
- #63 of 189 best companies in Electronics store
- #25 of 38 best companies in Hi-fi shop
- #30 of 61 best companies in Music shop
- #26 of 43 best companies in Musical instrument shop
Written by the company
DJ and music production equipment for DJs and producers from West End DJ, London's DJ store offering DJ equipment at the lowest prices with 0% finance available over 18 months (subject to status). We offer DJ equipment deals with free next day delivery in the UK on orders over £50
Contact info
10-12 Hanway Street, W1T 1UB, London, United Kingdom
- 02082086988
- info@westenddj.co.uk
- www.westenddj.co.uk
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Westend DJ is exceptionally reliable, legitimate, and highly professional
Westend DJ is an exceptionally reliable, legitimate, and highly professional retailer. Whether you are ordering a simple controller online or testing out multi-thousand-pound speaker setups at their London showrooms, the consensus is that they offer some of the best service in the industry.
20 May 2026
Reply from WestendDJ Ltd
Thanks for your review Joe.
Best regards
Gavin
Excellent service
Excellent service, order was delivered well packaged next day delivery. Really good company to purchase from, good prices and an amazing selection to choose from. Definitely will be ordering again, totally trust this company.
3 June 2026
Reply from WestendDJ Ltd
Thanks for your review Jonathan.
Best regards
Gavin
Great service as usual
Great service as usual, item was on back-order and came in much quicker than anticipated!
18 May 2026
Reply from WestendDJ Ltd
Thanks for your patience and review Simon.
Best regards
Gavin
Another order from this trusted company
Another order from this trusted company. Thank you for the wonderful XDJ-AZ which arrived in perfect condition, thanks to the delivery service too. Highly recommend WestendDJ!
2 June 2026
Reply from WestendDJ Ltd
Thank you for your review and custom Andy.
Best regards
Gavin
Superb advice and great service
Superb advice and great service. Efficient stock notification emails and very fast delivery too.
1 June 2026
Reply from WestendDJ Ltd
Thanks for your review Keith.
Best regards
Gavin
Reply from WestendDJ Ltd
Thank you for your review Chas.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your review Keith.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your review.
Best regards
Gavin
Fantastic store to buy your new kit or…
Fantastic store to buy your new kit or whatever you need they have it at a fantastic discount price also offers lots of ways to pay including interest Free
And the staff are very friendly and helpful 👍
27 May 2026
Reply from WestendDJ Ltd
Thank you for your review Nigel.
Best regards
Gavin
Reply from WestendDJ Ltd
Thank you for your review Ian.
Best regards
Gavin
above and beyond
I've never had a company stress about being a day late. They really stick to there promises. They had a fire in the business estate witch slowed everything down and even sent me a link to the fire services page about the event with an apology. That's above and beyond. Thanks W.D.J
12 May 2026
Reply from WestendDJ Ltd
Thanks for your review Andrew, and apologies again for the delay.
Best regards
Gavin
Great customer service
We recently visited the store so my son could demo some groove boxes. The customer service was excellent. Super helpful, knowledgeable, friendly. Highly recommended.
23 May 2026
Unprompted review
Reply from WestendDJ Ltd
Thanks for your review Ian.
Best regards
Gavin
I’m still waiting for my item
I’m still waiting for my item, they attempted delivery unfortunately I couldn’t be home they promised to deliver next day one week later I’m still waiting
18 May 2026
Reply from WestendDJ Ltd
Hi Winston,
I'm sorry to hear that you're still waiting for you parcel.
We shipped it with DPD to the address you provided but it looks like we're missing your door number/building name as there appears to be more than one apartment sharing the door number you supplied along the road.
DPD has moved the item to a collection point in line with a request they have received, you should have been sent a SMS to confirm this.
Best regards
Gavin
Ordered mpc sample on back order
Ordered mpc sample on back order. Came day after it was back in stock .good comms
18 May 2026
Reply from WestendDJ Ltd
Thanks for your review David.
Best regards
Gavin
Reply from WestendDJ Ltd
Thanks for your review Darren.
Best regards
Gavin
I was looking for sandick X rekord box…
I was looking for sandick X rekord box pendrive. And it has been out of stock for a long time. So I am little bit upset please. Let me know as soon as it is available.
Thank you,
Regards,
Kunal Fulara.
1 May 2026
Reply from WestendDJ Ltd
Hi Kunal,
Sorry to hear that you're upset about the lack of stock of the Sandisk/AlphaTheta Rekordbox USB key. I noticed that this wasn't part of the order you placed, and sadly I have some bad news - the product has been discontinued and no new stock is available (this is due to increasing memory costs).
Sorry we're not able to help you with the product you're looking for.
Best regards
Gavin
Fast and efficient service
Ordered some HD25s.
Got delivered the next day. very reasonable price.
will use again!
14 May 2026
Reply from WestendDJ Ltd
Thanks for your review.
Best regards
Gavin
Reply from WestendDJ Ltd
Thank you for your review.
Best regards
Gavin
Went yesterday to buy a DJ Controller
Went yesterday to buy a DJ Controller, pair of speakers, and also bought a nice midi controller. Had a stellar experience. They are so kind, helpful and knowledgable. Even helped me pack everything up and point me to a good Uber pick up spot. 10/10 experience.
16 May 2026
Unprompted review
Reply from WestendDJ Ltd
Thanks for your review Shamir.
Best regards
Gavin
Order on Thursday paid for Saturday…
Order on Thursday paid for Saturday delivery and I was undoing the box by eleven happy days all ok they even helped me with the update when I popped in the store on my usb stick
24 April 2026
Reply from WestendDJ Ltd
Thanks for your review Christopher.
Best regards
Gavin
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