Wheelbase Reviews 

What a fantastic experience using this Company. We bought cube hard tail mountain bike for our grandson birthday. We requested if it could be delivered on a pacific day which was. Straight out the box and very easy to set up - all we had to do was put the pedals on the bike and straighten the handlebars. Gears were prefect 👍👍👍👍 the bike also very well wrapped for full protection in transit. I buy from this Company again without hesitation - thank you so much⭐️⭐️⭐️⭐️⭐️

Great products, helpful and efficient service

First class item and service
The smal hard case kitbox that the bike came with to keep documents and valves, etc was a nice touch👍

Great price and very speedy delivery.
The gloves were a replacement for an old pair I had and these are even better.

Communication very good. Staff I spoke to couldn't have been more helpful, many thanks.
Delivery very good, bike packaged well.

Great jacket, arrived quickly and reasonable price.

Excellent service. U

The customer service here is truly amazing. We ran into an issue with the courier—which was absolutely no fault of Wheelbase—but the team handled the situation with total professionalism. I cannot thank them enough for how they dealt with everything from start to finish. A special thanks to both Matt and John, who were absolutely amazing throughout the process. I would highly recommend them!

The team recommended which mudguards would fit my eMTB. Delivered quickly, installed as described and they are perfect.

Excellent,quick delivery,very good communication & excellent customer service

Very good service and very helpful throughout

Gorewear Lupra 2 jacket. Great price and service, with jacket being shipped and delivered within a couple of days. Buy with confidence.

Very good. Great discount, quick delivery. Recommended 👍🏼

Great Bikes, great prices. Communication was really good, I felt well informed and knew what was going on. The bike arrived sooner than expected, but again I was informed what day it could be delivered and given the option to change. The packaging was really good, the whole bike was wrapped in foam and bubble wrap, and therefore arrive without damage. Inside the box was a really nice ‘wheelbase’ bag which had all the paperwork and service book inside, all the tooling required to mount the handlebars and pedals, and the charger. This is a nice touch, and somewhere to keep the charger and manuals throughout ownership. I would highly recommend this company and will definitely be buying more bikes from them in the future.

Had an issue with my relatively new Brompton, which I couldn’t resolve myself. Adrian at Wheelbase diagnosed the problem and dealt with Brompton to obtain replacement parts. The service was quick and easy and I really appreciate the quick turn around. Great service from a very busy and knowledgeable workshop team.

Fantastic service and very helpful staff.

Awesome business and excellent customer service. The product we purchase was at a price that couldn’t be matched on the market. The follow-up customer was second to none and they really accommodating to our personal circumstances. Highly rated and trusted,

I recently purchased a new Cannondale from Wheelbase and the price was quite simply outstanding. The service and delivery matched the price and I would very happily use Wheelbase again.

Throughout the purchase process Wheelbase were prompt and professional.

Every aspect was seamless, the selection, order, and fulfilment of the order all handled with care. The bike was delivered when promised, it was exceptionally well packaged, lots of support was provided in terms of instructions for the few elements of assembly needed and the after care support provided by Matt has been 5 star all the way - highly recommended!

Very helpful when I placed the order for the bike and helped answer any questions i had. Bike was delivered nice and safe and the adjustment i requested on the bike was carried out by the workshop team , thank you. All in all a good service 🤙