Pushpa was very helpful, friendly and helped us with all our needs. This made our shopping experience so much easier when trying to get lots of flooring and additional products. Thank you
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See what reviewers are saying
I was extremely impressed with the service I received from Tunay at Wickes Brentwood. I initially came into the store without an appointment to discuss ideas for my dog/boot/utility room. Despite n... See more
Company replied
: I had a brand new kitchen fitted by Wickes just days before they caused a leak which destroyed it. That kitchen was bought with my critical illness money. Nearly 12 months later, nothing has b... See more
Company replied
We went into Wickes Brentwood a couple of weeks ago.A staff member called Austin was a great help & gave us lots of advice. Was very helpful will definitely be visiting again soon.
Company replied
Company details
About Wickes - Brentwood
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Brook Street, Brentwood, Essex, CM14 5LX, United Kingdom
- +441277233899
4.7
Excellent
173 reviews
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Quick and efficient customer service
Quick and efficient customer service
A shout out for Anthony as he was very approachable and helped us with our purchase
15 April 2025
Unprompted review
Reply from Wickes - Brentwood
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Anthony’s awesome
Anthony at the Brentwood store is a breath of fresh air! It was so nice to go into a store and by served by such a happy, lovely guy! Made going in to buy mundane items far more enjoyable.
15 April 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Kate, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Really nice guy polite and very helpful…
Really nice guy polite and very helpful a credit to your staff
15 April 2025
Unprompted review
Reply from Wickes - Brentwood
Hi John, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Reply from Wickes - Brentwood
Hi David, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Friendly good to talk to
15 April 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Stuart, thank you for your five-star review, and I'm glad you enjoyed the friendly service in our Brentwood store! - Dylan
Shop
Shop: Tidy shop with prices clear and no ticket price gaps
Staff: Anthony, helpful friendly and knowledgeable. Could give you exact location of item you wanted, aisle number and position!
Prices: compare well with similar shops
15 April 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Shirley, thanks for your positive feedback, and I'm glad you enjoyed the service from Anthony in our Brentwood store! - Dylan
Wickes brentwood
Wickes brentwood.
Booked in an appointment with wickes, was excited to get our bathroom done. A bloke rung us up and said ill be around on Friday and it's going to cost 8 to 12 grand. We were a little surprised because we hadn't discussed anything we wanted. He turned up on the Friday, walked into the bathroom and he said this is going to cost 10 to 12 grand again without a discussion about what we wanted. He asked if were prepared to pay 10 grand and I asked him for what, he said a new bathroom lol. I asked him to leave. Terrible service and an absolute waste of my time.
Not 1 item was shown to us, just dodgy salesman wanting a quick sale. Saw my house and thought I'll get these. He did not.
GET A BATHROOM FITTER IN AND BUY IT FROM VICTORIA PLUMB. WORKS OUT HALF THE PRICE
You have my details as requested and you done nothing with the information. To be expected I guess. But why bother asking for the details?
4 April 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Daniel, thanks for your valuable feedback, and I'm deeply sorry to hear about your situation. If you can please reply back to the private message I've sent you on trustpilot we can investigate this further. - Dylan
Anthony was very helpful
6 April 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Louis, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Wickes Brentwood
Just visited wickes in Brentwood today and would just like to say one of the workers - Ella - was exceptional. She was extremely helpful and very friendly. Thank you Ella!
10 April 2025
Unprompted review
Reply from Wickes - Brentwood
We're so glad to hear you had a positive experience at our Brentwood store. We're proud of our team and appreciate your kind words about Ella. We'll be sure to pass your feedback along.
-AF
Just got a kitchen from wickes in…
Just got a kitchen from wickes in Brentwood so helpful and good value, thank you tunay karaman
8 April 2025
Unprompted review
Reply from Wickes - Brentwood
We're so glad to hear you had a positive experience with our team in Brentwood. It's wonderful to know you found them helpful and that you're happy with your new kitchen.
-AF
Ordered a new kitchen with Navdeep…
Ordered a new kitchen with Navdeep Bhandal superb service and knowledge. Couldnt be happier well done.
2 February 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Ian, thank you for your wonderful feedback, and I'm glad you enjoyed the service in our Brentwood store from Navdeep throughout your kitchen design, enjoy your new space! - Dylan
I was purchasing some garden seed from…
I was purchasing some garden seed from Brentwood Wickes today but unfortunately the only remaining box was damaged. Anthony was truly brilliant about it. His positive energy and ability to ensure my concern was dealt with was great. Highly appreciative of his services!
5 April 2025
Unprompted review
Reply from Wickes - Brentwood
We're so glad to hear about your positive experience with Anthony. It's wonderful to know that he went above and beyond to help you. We strive to provide excellent customer service, and we're delighted that Anthony was able to make your visit a positive one. - AF
Very helpful advice.
As we came to pay, Anthony was very helpful and gave valuable advice regarding our purchases which will save us lots of time and effort. Will definitely be seeking him out again at the store if we have any queries.
3 April 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Mike, thanks for your positive feedback and I'm glad you enjoyed the service from Anthony in our Brentwood store! - Dylan
Anthony was really helpful on our visit…
Anthony was really helpful on our visit to Wickes today and very cheerful and polite
3 April 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Cindy, thank you for your five-star review, and I'm glad you enjoyed the service from Anthony in our Brentwood store! - Dylan
Well stocked and well laid out store in…
Well stocked and well laid out store in Brentwood.
Anthony was so helpful in recommending products as I am a novice at DIY.
Extremely friendly service with a smile.
2 April 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Alison, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Help to carry paint...
I needed someone to carry a large tin of paint for me from the shop and put it in to my car, and Anthony in the Brentwood store yesterday (saturday) was great, nothing was too much trouble! First class service!!
29 March 2025
Unprompted review
Reply from Wickes - Brentwood
We're so glad to hear that you had a positive experience with our team. Anthony's willingness to go the extra mile is truly appreciated. We strive to provide excellent customer service, and it's wonderful to know that we met your expectations. - AF
We received excellent advice and great…
We received excellent advice and great help from a delightful young man called Anthony at the store in Brentwood. He also helped us to our car with all our purchases. A good shopping experience. Thank you.
29 March 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Frankie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Friendly helpful staff
Friendly helpful staff.
Anthony was bright and cheerful at the till check out making the experience a positive one.
22 March 2025
Unprompted review
Reply from Wickes - Brentwood
Thank you for your kind words! We're so glad to hear you had a positive experience. We appreciate you recognizing Anthony's excellent customer service. - SW
At 7.30 in the morning Parneet was…
At 7.30 in the morning Parneet was bright, shiny, happy helpful and great customer service. Excellent person
22 March 2025
Unprompted review
Reply from Wickes - Brentwood
We're so glad to hear you had a positive experience. It's wonderful to know that you were greeted with such a warm welcome and helpful service. We appreciate your kind words and will share your feedback with the team. - SW
The staff were extremely helpful and…
The staff were extremely helpful and friendly. On 3 separate occasions I had to get paint etc .
Especially Pavneet on the till
23 February 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Ian, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
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