Pushpa was very helpful, friendly and helped us with all our needs. This made our shopping experience so much easier when trying to get lots of flooring and additional products. Thank you
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was extremely impressed with the service I received from Tunay at Wickes Brentwood. I initially came into the store without an appointment to discuss ideas for my dog/boot/utility room. Despite n... See more
Company replied
: I had a brand new kitchen fitted by Wickes just days before they caused a leak which destroyed it. That kitchen was bought with my critical illness money. Nearly 12 months later, nothing has b... See more
Company replied
We went into Wickes Brentwood a couple of weeks ago.A staff member called Austin was a great help & gave us lots of advice. Was very helpful will definitely be visiting again soon.
Company replied
Company details
About Wickes - Brentwood
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Brook Street, Brentwood, Essex, CM14 5LX, United Kingdom
- +441277233899
4.7
Excellent
173 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brentwood branch
Jon at Brentwood was very helpful. Also another guy whose name I can’t remember went above and beyond to help me with large aqua boards. I’ll only go to this branch now.
20 March 2025
Unprompted review
Reply from Wickes - Brentwood
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Jon in our store and that they provided you with useful advice. -AH
Service with a smile
Anthony served us on the checkout he was friendly, engaging and gave great customer service.
20 March 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Monique, thanks for your five-star review, and I'm glad Anthony was able to help you out in our Brentwood store! - Dylan
Anthony served us
Anthony served us. Very helpful and friendly. Great service. He’s a legend
20 March 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Carole, thanks for your five-star review, and I'm glad you enjoyed the service from Anthony in our Brentwood store! - Dylan
Anthony at Brentwood was very helpful…
Anthony at Brentwood was very helpful and friendly will visit again
20 March 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Alex, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Very Friendly service
Very Friendly service , quick service Jon and Anthony
20 March 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Dogan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH
Brilliant store
Brilliant store. Especially Anthony is and Mindy are helpful
A very convenient store
Thank you
17 March 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Mahinda, thanks for your five-star review, and I'm glad Anthony and Mindy were able to help you out in our Brentwood store! - Dylan
Really happy with the service received…
Really happy with the service received by Anthony today. Friendly and did not mind that I went to ask him things on 3 occasions.
17 March 2025
Unprompted review
Reply from Wickes - Brentwood
Hey Shani, thank you for your five-star review, and I'm glad Anthony was able to help you out in our Brentwood store! - Dylan
Needed advice on a some items and…
Needed advice on a some items and Anthony was so helpful and witty while being professional as was Akash.
14 March 2025
Unprompted review
Reply from Wickes - Brentwood
We're so glad to hear you had a positive experience with our team. We appreciate you taking the time to share your feedback. We strive to provide excellent customer service, and we're thrilled to hear that Anthony and Akash were able to assist you. - SW
Went into buy shower head and hose and…
Went into buy shower head and hose and left with having experienced great customer service from Anthony who was knowledgable and funny.
15 March 2025
Unprompted review
Reply from Wickes - Brentwood
We're delighted to hear about your positive experience! It's wonderful to know that Anthony provided you with such excellent service. We strive to ensure our customers receive knowledgeable and friendly assistance, and we're thrilled that Anthony exceeded your expectations. - SW
Nav is a very good kitchen and bathroom designer
Nav is very patient, knowledgeable, very good kitchen and bathroom designer. He gave us lots of ideas and options. Generally a good positive guy! Thanks for your help.
15 March 2025
Unprompted review
Reply from Wickes - Brentwood
Thank you for your kind words! We're thrilled to hear about your positive experience with our designer. We appreciate you taking the time to share your feedback and are glad you found the design process helpful. - SW
Anthony and Mai were both legends
Anthony and Mai were both legends, really helpful and quick
15 March 2025
Unprompted review
Reply from Wickes - Brentwood
We're so glad to hear you had a positive experience. We appreciate your kind words about Anthony and Mai. Their dedication to providing excellent customer service is something we strive for in all our interactions. - SW
Anthony and Sara - top service!!!
Was helped today by Sara and Anthony. Great customer service - really helpful in helping us find what we needed. Top work - thanks!!!!
14 March 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Claire, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Anthony from Wickes …
Anthony from Wickes was extremely helpful to me today in choosing the right timber for my project!
13 March 2025
Unprompted review
Reply from Wickes - Brentwood
Hey John, thanks for your five-star feedback, and I'm glad Anthony was able to help you out with your timber queries! - Dylan
Anthony
Anthony, was very helpful, and very polite quick and deserves this review.
Thank you.
11 March 2025
Unprompted review
Reply from Wickes - Brentwood
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Tunay was great and patient
Tunay was great, professional and patient and we had positive interactions before agreeing on the final design. Taking measurements at home free of charge and without obligation to buy, is valuable.
11 March 2025
Unprompted review
Reply from Wickes - Brentwood
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Tunay in our store and that they provided you with useful advice. -AH
Austin was very helpful and pleasant…
Austin was very helpful and pleasant and nothing was to much trouble. Excellent customer service, we don't normally come into this store but will again in future.
10 March 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Lisa, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Austin in our store and that they provided you with useful advice. -AH
Just a big shoutout to Anthony who was…
Just a big shoutout to Anthony who was so helpful to my wife and I when we visited Wickes in Brentwood. Thanks Anthony!
1 March 2025
Unprompted review
Reply from Wickes - Brentwood
Hi John, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Anthony was super helpful with paint…
Anthony was super helpful with paint recommendations for the exterior and interior of my house. Thanks!
4 March 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Holly, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Excellent service and polite assistance…
Excellent service and very engaging and polite assistance from Anthony!! Will shop/visit again.
1 March 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Roshan, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
New Bathroom
Mr. Navdeep Bhandal designed our new bathroom for us to our specification. We had a good deal from Wickes. All the necessary components were delivered on time and installation was completed without any issues.
3 February 2025
Unprompted review
Reply from Wickes - Brentwood
Hey there, thanks for your wonderful review, and I'm glad that Navdeep was able to help you with your bathroom design, enjoy your new space. - Dylan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.