Pushpa was very helpful, friendly and helped us with all our needs. This made our shopping experience so much easier when trying to get lots of flooring and additional products. Thank you
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See what reviewers are saying
I was extremely impressed with the service I received from Tunay at Wickes Brentwood. I initially came into the store without an appointment to discuss ideas for my dog/boot/utility room. Despite n... See more
Company replied
: I had a brand new kitchen fitted by Wickes just days before they caused a leak which destroyed it. That kitchen was bought with my critical illness money. Nearly 12 months later, nothing has b... See more
Company replied
We went into Wickes Brentwood a couple of weeks ago.A staff member called Austin was a great help & gave us lots of advice. Was very helpful will definitely be visiting again soon.
Company replied
Company details
About Wickes - Brentwood
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Brook Street, Brentwood, Essex, CM14 5LX, United Kingdom
- +441277233899
4.7
Excellent
173 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Good customer service from Parneet…
Good customer service from Parneet polite and added some humour as well. Makes a change from soulless self scan in other shops.
11 January 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Andrew, thanks for taking the time to share this feedback, we are pleased to hear that Parneet provided you with a good service, we appreciate you taking the time to let us know. RD
Amazing service at the Brentwood branch by Anthony!
Visited the Brentwood branch, was served by Anthony. Very knowledgeable, accomodating friendly and very helpful. Made my visit super easy and smooth.
15 January 2025
Unprompted review
Reply from Wickes - Brentwood
Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anthony in our store and that they provided you with useful advice. -AH
Austin @ Brentwood was a great help…
Austin @ Brentwood was a great help knows his stuff and helped with everything I needed
9 January 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Rob, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Austin in our store and that they provided you with useful advice. -AH
Reply from Wickes - Brentwood
Hey AC, thanks for your positive feedback, and I'm glad you enjoyed the quick and easy service in our Brentwood store! - Dylan
Good price and range of items I…
Good price and range of items I required
Austin, Brentwood store, on the checkout, very polite and helpful with what I needed
8 January 2025
Unprompted review
Reply from Wickes - Brentwood
Hi Scott, thanks for taking the time to share this feedback, we are pleased to hear that Austin was helpful, we appreciate you taking the time to let us know. RD
Austin was great
Austin was great, and supported us with the right advice. 💯 customer service!
8 January 2025
Unprompted review
Reply from Wickes - Brentwood
Hi James, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Austin in our store and that they provided you with useful advice. -AH
Reply from Wickes - Brentwood
Hi Tom Perry, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Austin and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
We had Navdeep from Wickes in Brentwood…
We had Navdeep from Wickes in Brentwood as our design consultant for our new kitchen. I can’t say enough good things about Nav he explained everything in detail & made suggestions that we hadn’t even thought of. In addition he was polite, courteous & very professional. I wouldn’t hesitate to recommend using Wickes.
3 November 2024
Unprompted review
Reply from Wickes - Brentwood
Hello Maz, thanks for your wonderful feedback, and I'm delighted that Navdeep in our Brentwood was super helpful throughout your kitchen design. It makes us proud you're happy with your new kitchen and that you would recommend using Wickes, enjoy your new space! - Dylan
Friendly customer care
Always a choice of products. Was served by a polite and professional young man named Austin from the Brentwood Essex store. (8409)
20 December 2024
Unprompted review
Reply from Wickes - Brentwood
Hi Vandana, thanks for taking the time to share this feedback, we are pleased to hear that Austin provided you with a great service. We appreciate you taking the time to let us know. RD
PVC trim
Bought some PVC trim. Product is as expected. Chap on desk, Austin, was friendly and helpful
20 December 2024
Unprompted review
Reply from Wickes - Brentwood
Hi There, thanks for taking the time to share this feedback, we are pleased to hear that Austin was friendly and helpful. We appreciate you taking the time to let us know. RD
Managed to get everything I needed and…
Managed to get everything I needed and served efficiently by Austin
20 December 2024
Unprompted review
Reply from Wickes - Brentwood
Hi Suki, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Extremely helpful member of staff
Extremely helpful member of staff. Pavneet.
18 December 2024
Unprompted review
Reply from Wickes - Brentwood
Hi, John. Thank you for taking the time to share your review with us. I'm really pleased to see that, Pavneet, was extremely helpful during your visit. Thank you again for your kind feedback. - Scott H
Had a very entertaining discussion with…
Had a very entertaining discussion with Pavneet at your Brentwood store. She seems bright and enthusiastic. Thank you. You should keep her!
18 December 2024
Unprompted review
Reply from Wickes - Brentwood
Hello there, thanks for your five-star review, and I'm happy to know that you enjoyed the service from Pavneet in our Brentwood store! - Dylan
Helpful
Ant at Brentwood Wickes was very helpful and took his time to show me where the things I needed were and give advice.
12 December 2024
Unprompted review
Reply from Wickes - Brentwood
Hello, Lauretta. Thank you for taking the time to leave such a positive review. It's great to hear Ant was able to provide such excellent service. - SW
Excellent customer service
Fantastic customer service, Anthony was extremely helpful. Five stars
12 December 2024
Unprompted review
Reply from Wickes - Brentwood
Hey Grant, thanks for your five-star review, and I'm glad you enjoyed the service from Anthony in our Brentwood store! - Dylan
Esha is the most amazing person I have…
Esha is the most amazing person I have ever been served by!!! Now I know dreams can come true!!
12 December 2024
Unprompted review
Reply from Wickes - Brentwood
Hi There, thanks for taking the time to share this feedback. RD
Anthony at Brentwood was extremely…
Anthony at Brentwood was extremely helpful Many thanks!
12 December 2024
Unprompted review
Reply from Wickes - Brentwood
Hi, R Young. Thank you for taking this time to share your experience with us. I'm really happy to hear Anthony was extremely helpful during your visit to our Wickes store in Brentwood. Thank you again for your kind feedback. - Scott H
Navdeep at Brentwood
My planner was Navdeep at the Brentwood branch.. From start to finish he was always helpful. Even when I had tiles left over, which the supplier for Wickes wouldn't refund, he sorted it out for me and got me my refund. Really happy with my bathroom and toiler
27 November 2024
Unprompted review
Reply from Wickes - Brentwood
Hi, Justin. Thank you for taking the time to share your review with us. I'm really pleased to see that, Navdeep at our Wickes store in Brentwood was really helpful from start to finish and was able to help sort your refund out for your leftover tiles. Thank you again for your kind feedback. - Scott H
Fraud and intimidation BEWARE
A more detailed review is to follow, but I need to warn people immediately about the fraudulent activity being carried out by the kitchen fitters endorsed by Wickes. The kitchen fitting company recommended by Wickes tried to charge their 3% bank card machine usage fees to my elderly 91 year old relative on top of the deposit amount. This is highly illegal. We were also withholding part payment of the final balance for payment of work that was not carried out, but my elderly relative was told that they would charge £50 a day charges for late payment and send round debt recovery. You can guess what my frail 91 year old relative did. I am in the process of taking this matter further BUT BE WARNED, THE FITTERS WE WERE SUPPLIED ARE LIARS AND CROOKS.
29 November 2024
Unprompted review
Reply from Wickes - Brentwood
Hey Terry, thanks for your valuable feedback, and I'm deeply sorry to hear about the issues you've faced with kitchen installation. If you can please reply back to the private message I've sent you on trustpilot we can then look into this further. - Dylan
Great.
Having had our kitchen made over by Wickes a few years ago we decided they were the people for our bathroom revamp. This was one of our get best decisions. From initial design (by Naz of Wickes Brentwood) through to final completion everything was fine. The fitting team lead by John aka Elvis were also excellent. My wife and I are extremely satisfied.
20 September 2024
Unprompted review
Reply from Wickes - Brentwood
Hi Graham,
Thank you for leaving a lovely review. We are happy to hear that You have a wonderful design and fitting experience! Thank you for shopping with us! - Sean
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