Pushpa was very helpful, friendly and helped us with all our needs. This made our shopping experience so much easier when trying to get lots of flooring and additional products. Thank you
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See what reviewers are saying
I was extremely impressed with the service I received from Tunay at Wickes Brentwood. I initially came into the store without an appointment to discuss ideas for my dog/boot/utility room. Despite n... See more
Company replied
: I had a brand new kitchen fitted by Wickes just days before they caused a leak which destroyed it. That kitchen was bought with my critical illness money. Nearly 12 months later, nothing has b... See more
Company replied
We went into Wickes Brentwood a couple of weeks ago.A staff member called Austin was a great help & gave us lots of advice. Was very helpful will definitely be visiting again soon.
Company replied
Company details
About Wickes - Brentwood
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Brook Street, Brentwood, Essex, CM14 5LX, United Kingdom
- +441277233899
4.7
Excellent
173 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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In answer to my review 4 days ago
In answer to my review 4 days ago, you asked me for the order number and said you would look into the problem. Having given you this, So far, no one has contacted me or answered my email to customer services. Tomorrow the Wickes rubbish from my kitchen installation would have been on my drive for five weeks. I am an honest person and would like to think that those who work for Wickes are too! Answer me this, do you intend to remove the rubbish? I am 70 years old, I care for a husband and son who are both disabled by medical conditions that make life very difficult. If Wickes have a contract with Hippo, what is stopping you from asking them to come and collect the loose rubbish from my drive? How would you at Wickes react if the rubbish was left on your drive. It comes down to honesty. When will you collect the rubbish???
20 September 2024
Unprompted review
Reply from Wickes - Brentwood
Hey Janet, thanks for your update, and I'm really sorry you didn't receive my email. I have resent this to advise you on how to proceed to have your situation resolved. - Dylan
Excellent service on kitchen but follow…
Excellent service on kitchen but follow up very poor by customer service. Pity as.kitchen Excellent
19 September 2024
Unprompted review
Reply from Wickes - Brentwood
Hey Wendy, thanks for your valuable feedback, and I'm sincerely sorry to learn of your kitchen experience. If you can please reply back to the private message I've sent you on trustpilot we can then investigate this further. - Dylan
Bathroom design - Navdeep at Brentwood branch
Had our new bathroom designed by Navdeep at the Brentwood branch. Excellent personal service by Nav - from initial home visit to design consultation and delivery. Highly recommended! Thank you Nav.
20 July 2024
Unprompted review
Reply from Wickes - Brentwood
Hi Mark, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn that your design consultant, Navdeep, was able to provide an excellent service ensuring you were satisfied with your bathroom project. We do greatly appreciate this kind feedback and will be sure to pass this on to the team. - FB
Highly recommend
Had a new bathroom from Wickes and the whole process was easy and as promised. The sales person Nav at their Brentwood store was great and very helpful. Everything was delivered as they said and the fitting was good. Would recommend.
10 June 2024
Unprompted review
Reply from Wickes - Brentwood
Hi Joanna, thanks for taking the time to share this feedback, we are pleased to hear that the whole process with your new bathroom was easy and everything arrived on time, we appreciate you taking the time to let us know. RD
Nav at Wickes Brentwood
Thank you Nav you made it a very easy process from selection through to completion, Wickes checked the work during fitting also. I can highly recommend Nav at Brentwood for your kitchen and or bathroom.
1 February 2024
Unprompted review
Reply from Wickes - Brentwood
Hi Jon, thanks for taking the time to share this feedback, we are pleased to hear that Nav made the process very easy, we appreciate you taking the time to let us know. RD
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