What a visit to this store. I've been in a couple of times. Today I came to the store to get a few bits and couldn't find the garden bits I needed and a staff member helped me but the thing I enjoyed... See more
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Always use the Exeter store for my DIY needs, friendly welcoming staff, knowledgeable and helpful. Easy to use for click and collect and no hassle returns. Customer service second to none.
Company replied
WET ROOM ANYONE?? This company helped my client choose the WetRoom of her dreams after previously being let down by another plumber. My client over ordered and Sophie I think her name was, managed to... See more
Company replied
Was concisely advised by Sophie about the availability of ventilation products. Then, assisted by one of her colleagues, she came to my rescue when I left some M12 threaded bars by accident in the t... See more
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Company details
About Wickes - Exeter
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Written by the company
- Promise 1
Contact info
Eagle Way, Sowton Industrial Estate, Exeter, Devon, EX2 7HY, United Kingdom
- +441392605500
4.7
Excellent
171 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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5 stars
Popped in here recently and had a really good experience. Everyone was friendly and easy to talk to, and they were happy to answer my questions without making me feel rushed. It’s nice to get genuine customer service these days. I’ll definitely be back and wouldn’t hesitate to recommend this shop to other people.
7 July 2026
Unprompted review
Reply from Wickes - Exeter
Hi Sarah, We're so pleased to hear about your positive experience and that our team was friendly and helpful! It's wonderful that you felt valued and unhurried. Thank you for your kind feedback and recommendation. - Sean
A lady called Sharon at the Exeter…
A lady called Sharon at the Exeter store in Sowton was absolutely fabulous. She was very helpful and mixed the paint for my husband. She is an asset to your company. Give her our very best wishes and thanks. Fred xx
8 July 2026
Unprompted review
Reply from Wickes - Exeter
Hi Debbie, We're so pleased to hear about your wonderful experience with Sharon It's fantastic to know they were so helpful and an asset to our company. Thank you for your kind words! - Sean
We ordered a heavy load of slate from…
We ordered a heavy load of slate from Wickes in Exeter. It was a really hot day but in the time that it was ordered Marcus, the Wickes employee, had loaded the whole lot by himself and it was ready for us to collect it.
Very impressive service!
8 July 2026
Unprompted review
Reply from Wickes - Exeter
Hi Trish, We are so pleased to hear about your positive experience with our team in Exeter! It's wonderful to know that our colleague Marcus provided such impressive service, especially on a hot day. We truly appreciate you sharing your feedback. - Sean
Super efficient and friendly
Super efficient and friendly, Sophie showed me how to use my blue light discount in seconds, and then shed was waiting for me, and I was helped to fit the box into my van. 5 stars!
6 July 2026
Unprompted review
Reply from Wickes - Exeter
We're so glad to hear that Sophie provided such efficient and friendly service, assisting you with your discount and helping to load your purchase. Thank you for your five-star review! - AB
Very helpgul staff and always have what…
Very helpgul staff and always have what you need
8 July 2026
Unprompted review
Reply from Wickes - Exeter
We are so pleased to hear that our staff was helpful and that you always find what you need. Thank you for your kind words. -AB
click and collect order
Made a click and collect order. Collected the next day and had amazing service.
8 July 2026
Unprompted review
Reply from Wickes - Exeter
We're so happy to hear you had such a positive experience with our click and collect service! We appreciate your kind words. -AK
Reply from Wickes - Exeter
Thank you for taking the time to share your positive feedback. We are so pleased to hear that you found our team to be friendly and helpful during your visit. - AB
Very helpful and friendly staff
Very helpful and friendly staff. Everything I needed was in stock which meant getting on with the job was easy. Thanks Sophie for your help.
7 July 2026
Unprompted review
Reply from Wickes - Exeter
Hey Paul, thanks for your five-star review, and I'm glad you enjoyed the service from Sophie in our Exeter store! - Dylan
Reply from Wickes - Exeter
We are so glad to hear you had a brilliant experience with our service and found our staff to be friendly. We truly appreciate your kind words. -AK
Great Customer Service
I've used Wicks for many years, in store and online. I've always found the quality of materials good at a reasonably competitive price. Today I visited the Exeter store and was very impressed with the customer service support I received from Sharon. Very helpful and friendly. Many could learn from her professionalism. Thank you.
7 July 2026
Unprompted review
Reply from Wickes - Exeter
Hi Simon, We're so pleased to hear about your positive experience at our Exeter store! It's wonderful that Sharon provided such great assistance. We truly appreciate your kind feedback. - Sean
First class service.
First class, welcoming, knowledgeable and speedy service from Sophie - a credit to Wickes Exeter.
7 July 2026
Unprompted review
Reply from Wickes - Exeter
Hi David, We're so glad to hear that Sophie provided such first-class, welcoming, knowledgeable, and speedy service. We appreciate your kind feedback! - Sean
Great service
I have had nothing but excellent service from the staff at Wickes Exeter. For example they were most helpful recently when there were items missing from some cabinets I’d bought.
7 July 2026
Unprompted review
Reply from Wickes - Exeter
Thanks for taking the time to leave your 5-star review! We're so pleased to hear you consistently receive excellent service from our team. We appreciate your kind words. - AB
My daily visit
I go into Wickes daily for my materials and they are always friendly and greet me with a smile. Sophie has always been a great help if I need anything
7 July 2026
Unprompted review
Reply from Wickes - Exeter
Hi Toby, thank you for taking the time to share your positive experience. We're so pleased to hear that Sophie is always friendly and helpful, and that you consistently receive great assistance. -LR
Reply from Wickes - Exeter
Hi Tim, Thank you for taking the time to share your 5-star review. We are so glad to hear that our staff was helpful and that you had a positive experience. - Sean
Great service from Wickes, Exeter.
Review by Mr P Davies: Ordered fence paint online from Wickes, Exeter, today (07.07.26). Collected it later today and was served by 'Sophie', who couldn't have been more courteous and helpful. She not only offered to arrange for a male member of staff to carry the two heavy tins to my car; she also personally went to find the brush I required, which I had been unable to find myself.
7 July 2026
Unprompted review
Reply from Wickes - Exeter
Hi Mrs Allan, we are delighted to hear about your positive experience at our Exeter branch. It's wonderful that Sophie was so courteous and helpful, assisting you with your heavy items and finding the brush you needed. Thank you for sharing your kind feedback. -LR
Excellent as always
7 July 2026
Unprompted review
Reply from Wickes - Exeter
Hi Jacques, thank you for taking the time to leave a review. We really appreciate the kind words. -LR
Sophie was very friendly.
6 July 2026
Unprompted review
Reply from Wickes - Exeter
Thanks for your lovely feedback. We are glad to hear that Sophie provided friendly service. - AB
Sophie Exeter was very helpful and…
Sophie Exeter was very helpful and polite.
6 July 2026
Unprompted review
Reply from Wickes - Exeter
We appreciate your kind words. We're really pleased to hear that Sophie was very helpful and polite during your visit. Thank you again for your feedback. - AB
The Exeter branch were excellent
The Exeter branch were extremely helpful. Sophie went out or way to assist me with my order. Exceptional customer service. On my previous visits I have struggled however this visit renewed my trust in wicks thank you 👍👍👍
6 July 2026
Unprompted review
Reply from Wickes - Exeter
We are so pleased to hear about your positive experience and the excellent service you received. It's wonderful to know that your trust in us has been renewed. Thank you for your wonderful feedback! -AK
★★★★★
★★★★★
I had a great experience shopping at Wickes. I only went in to buy a few tester pots, and although the store was very busy, every member of staff was friendly, welcoming, and happy to help.
Despite how busy they were, I was still greeted with a smile and made to feel like a valued customer. It's great to see such excellent customer service, especially during busy periods. Thank you to the team for making my visit such a pleasant one!
6 July 2026
Unprompted review
Reply from Wickes - Exeter
We are so pleased to hear about your fantastic experience! It's wonderful that our team was friendly, welcoming, and made you feel like a valued customer, even during a busy period. We truly appreciate your kind feedback. -AK
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