Wickes - Halifax Reviews 

We had to order the items we wanted instore, as we had a gift card. Sam placed the order for us, double checking everything. She was very friendly and helpful, the order was delivered today with everything there.

It would be useful to be able to use a gift card online too.

great staff great products

Very kind customer service provided by Christian

Came in today for some paint. Dan was very knowledgeable and helpful. Sarah who served me on the till was lovely. Thanks guys! I'll be back again.

From start to finish, choosing and purchasing our kitchen ,Harry helped us all the way. With honest and helpful guidance! The fantastic service and professional knowledge provided we brought our daughter back to purchase a kitchen too!!! Thanks Harry.

Apart from delivery problems the goods we purchased were good quality. Installation went well and we are pleased with the results.

Recently received a very generous donation from Wickes for our local primary school. The water butt, wheelbarrow and rake will be so beneficial to our nature area. The staff in the Halifax store were so lovely and we are so impressed with their generosity. Thanks Wickes.

Ordered 2 vanity units in Halifax store, cancelled them and reordered to take advantage of a discount and only reordered on the confirmation from staff member that they had cancelled the first order. It was not to be and all 4 items turned up so we rejected 2. A month later and still no refund, the contact centre is dreadful and Halifax branch take no ownership. Apparently wickes are just the go between and refunds are dealt with when suppliers confirm it can be refunded. The supplier “ultra finishing” have confirmed they have the goods back yet still no refund a month later. When i tried to tell them I had called the supplier direct and had a PO number for them they weren’t interested. I have now disputed it with my credit card.

Through the Wickes Community Program, my school have received donations that will enhance our playground provision. Thank you very much!

We had a brilliant experience with our kitchen right from the sales to the installation. Harry Fletcher from the Halifax Wickes store was so helpful, he spent a lot of time with us and took into consideration what we wanted and why, storage being the most important factor for us. Whenever we had questions, Harry always made himself available and always got back to us. The installation done by Jonathan was brilliant, he worked really hard to completion to get the job done by the deadline, even when there were additional things he needed to do, he worked to ensure these were done. We’re so happy with our new kitchen, we now have storage and it looks beautiful! I’m no longer embarrassed when people come to our house! Also a shout out to Tahir at the Halifax Wickes who helped out with an order enquiry and made sure we would be able to receive the order in time for the works being carried out, everyone has been so friendly and helpful, I would definately recommend Wickes for a kitchen installation!

Generous Donation to Local School

A big thank you to Vicki and the staff at Wickes for their donation of Garden Sleepers as part of the Wickes Community Programme.
The sleepers will be an excellent addition to our Outdoor Learning Environment, it is very much appreciated.

Really good staff especially Dan, waseem, and Paul (dans father) very helpful and professional

Fast efficient brilliant customer service so helpful thank you dan

We had a great consultation with our designer Harry at Halifax branch. He was full of ideas and listened to our requests. Our fitter Jonathan was great and nothing was too much trouble, he did an excellent job. We are really pleased with the finished kitchen.

SUBSTANDARD SERVICE
Wickes took £12k from my mother and step father who are both elderly and have ill health, for a new kitchen and for it to be fitted. Wickes got a contractor to fit the kitchen and he bodged it. Wickes haven't been out to look at it and have ignored all correspondence. This has left my parents living in a half done kitchen and in limbo about getting it finished. Looks like they will have to take them to court to get it put right, which is the most shocking customer service I've ever heard of. Totally unacceptable. They were happy to take their money and up until that point the customer service was outstanding. But afterwards absolutely dire . Wickes you should be ashamed of yourselves!!!!!

A huge thank you to our local Wickes store for supporting Greetland cricket club through their community fund. Their generosity has made a real difference, and we truly appreciate their commitment to helping local communities. Their support has been invaluable, and we’re grateful for their contribution to our club’s success

Great service from start to finish. Harry managed to balance the wishes of my tenants and my budget as a landlord without compromising on the design. The kitchen represents very good value for money.

Wickes Halifax has been amazing at supporting our School and providing much-needed resources to help the children have a wonderful Play and Learning environment.
Thank you

Sam helped me with an order I needed to get delivered. She was very patient and attentive. Thanks Sam.

I went to Wickes to get material to board out me loft. They had everything I needed.

There was not enough packs of tiles on the display shelf. I asked Sam if she could help. She found the remainder Nd brought them to me. Brilliant service.