I have been a Wickes customer for over 40 years. I have been pleased most of the times at Handsworth branch. The staff are helpful and knowledgeable. I was served by Kim, Tracey and Bal, a... See more
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See what reviewers are saying
The stock level is ok but there needs to be more replenishment more often. Staff could be a little bit more helpful.
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I have been a loyal Wickes customer for the last 20 years and have visited many of their stores across London. However, the Handsworth West branch stands out as the absolute best for customer service.... See more
Company replied
Got all items I wanted. Staff were very helpful. Tracey was wonderful. She guided me through all the steps of downloading Wickes app and setting up my account. She also guided me where the specific pr... See more
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Company details
About Wickes - Handsworth
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
122 Holyhead Road, Handsworth, West Midlands, B21 0LL, United Kingdom
- +441215154252
4.9
Excellent
301 reviews
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Tracey was so helpful and friendly…
Tracey was so helpful and friendly during our shopping experience. She was really patient with us. Tracey remained professional at all times.
7 September 2026
Unprompted review
Reply from Wickes - Handsworth
We're so pleased to hear that you had such a positive shopping experience. It's wonderful to know that Tracey was helpful, patient, and professional throughout your visit. Thank you for your kind feedback! -JG
Been to many wicked around Birmingham…
Been to many wicked around Birmingham but the Handsworth store has the most friendly , fast and reliable staff. I always enjoy shopping at this wicks. The staff always make my experience joyful. Would definitely recommend this branch.
7 September 2026
Unprompted review
Reply from Wickes - Handsworth
Thank you for taking the time to share your review with us. We're delighted to hear that our team consistently provides friendly, fast, and reliable service, making your shopping experience joyful. We truly appreciate your recommendation. -JG
Always find what I need and at an…
Always find what I need and at an excellent price. Helpful staff too.
7 September 2026
Unprompted review
Reply from Wickes - Handsworth
Hello Tahir, Thank you for your fantastic review! We're so pleased to hear that you consistently find what you need at excellent prices and that our team members are helpful. -JG
Reply from Wickes - Handsworth
Hello Vicky, We're happy to hear that our service and staff met your expectations. We appreciate your positive feedback. -JG
Reply from Wickes - Handsworth
Thanks for taking the time to leave your feedback, Paresh. It's wonderful to hear that you received excellent service. - Andrew
Reply from Wickes - Handsworth
Hi, Hogr. Thank you for taking the time to share your review with us. We're delighted to see that, Bal provided excellent customer service. Thank you again for your feedback. - Scott H
Great service Tracey helped with the…
Great service Tracey helped with the skirting boards as i picked up singles and the pack plus a couple of singles worked out cheaper for me.
7 September 2026
Unprompted review
Reply from Wickes - Handsworth
We're so pleased to hear about your positive experience and that Tracey was able to help you find the best value for your skirting boards. Thank you for your kind feedback! -AK
Bought tiles this morning
Bought tiles this morning, Sal help me choose the right tiles for my project, she made the whole process very easy. I am very happy with my purchase.
7 September 2026
Unprompted review
Reply from Wickes - Handsworth
Hi Ricardo,
We're delighted to hear about your positive experience and that Sal was able to help you choose the right tiles for your project, making the process easy. We're so pleased you are happy with your purchase. -Ellysse
Excellent servic by bal at the checkout.
7 September 2026
Unprompted review
Reply from Wickes - Handsworth
Hello, We're happy to hear about your excellent experience at the checkout. We appreciate your kind words. - JG
Got roofing felt this morning ollie…
Got roofing felt this morning ollie helped me to find the right one and worked out hiw much need very good service on the shop floor. Tracey served me at the till tild me about 15 percent trdae discount. I am very happy with service I received.
7 September 2026
Unprompted review
Reply from Wickes - Handsworth
Hi Jarnail,
Thank you for your review! We're so pleased to hear that Ollie provided such helpful and knowledgeable service during your visit, making your shopping experience a positive one. -Ellysse
Went to Handsworth to buy…
Went to Handsworth to buy plaster,excellent service and product availability good
7 September 2026
Unprompted review
Reply from Wickes - Handsworth
Hello Jass, We're happy to hear you received excellent service and found our product availability good. We appreciate your positive feedback! -JG
Natalie provided great service today
Natalie provided great service today. Highly recommend
6 September 2026
Unprompted review
Reply from Wickes - Handsworth
Hi, Kashif. Thank you for taking the time to share your review with us. We're really pleased to see that, Natalie provided great customer service during your visit. Thank you again for your kind feedback. - Scott H
Nat gave us a service with a smile
Nat gave us a service with a smile, she made nice conversation and was able to answer my questions regarding their display stores
6 September 2026
Unprompted review
Reply from Wickes - Handsworth
Hi, Raheela. Thank you for taking the time to share your review with us. We're really pleased to see that, Nat provided great customer service during your visit, answering any questions you had. Thank you again for your kind feedback. - Scott H
Nina saved the day !
I wanted to purchase an internal pine door from Wickes Handsworth but the only one in stock had a split in it. A lady on the shop floor kindly went to the warehouse to find me one and brought it out . Many thanks to Nina for her help. I always find the staff here are helpful and friendly. Thanks 👍.
5 September 2026
Unprompted review
Reply from Wickes - Handsworth
Hi, A J. Thank you for taking the time to share your review with us. We're really pleased to see that, Nina was able to help find the door you wanted as the one of the shop floor was split. Thank you again for your kind feedback. - Scott H
Vanish was very helpful ...
5 September 2026
Unprompted review
Reply from Wickes - Handsworth
Hi, Manny. Thank you for taking the time to share your review with us. We're really pleased to see that, Vanish was very helpful during your visit. Thank you again for your kind feedback. - Scott H
Neena was very helpful on the tills
Neena was very helpful on the tills. We use the Handsworth store as it is local.
5 September 2026
Unprompted review
Reply from Wickes - Handsworth
Hi, Harbhajan. Thank you for taking the time to share your review with us. We're really pleased to see that, Neena was very helpful during your visit to our Wickes store in Handsworth. Thank you again for your kind feedback. - Scott H
I went to wicked handsworth sal and…
I went to wicked handsworth sal and vansh help alot to find right stuff
5 September 2026
Unprompted review
Reply from Wickes - Handsworth
Hi, Singh. Thank you for taking the time to share your review with us. We're really pleased to see that both Sal and Vansh were able to help you find the correct products. Thank you again for your kind feedback. - Scott H
Reply from Wickes - Handsworth
Hi, Anmol. Thank you for taking the time to share your review with us. We really appreciate your kind feedback. - Scott H
I have been coming here for years and I…
I have been coming here for years and I always enjoy visiting Wickes. The staff are friendly, things are easy to find but mainly the staff being so helpful is what brings me back. Even the security guards.
5 September 2026
Unprompted review
Reply from Wickes - Handsworth
Hi, Jagtar. Thank you for taking the time to share your review us. We're delighted to hear that our friendly and helpful team continues to make your visits enjoyable. It's especially great to know that even our security colleagues have made a positive impression. Thank you again for your kind feedback. - Scott H
Excellent customer service
Excellent customer service
Tracey is an asset to the company
4 September 2026
Unprompted review
Reply from Wickes - Handsworth
Thank you for your wonderful five-star review! We are so pleased to hear that Tracey provided excellent customer service. We truly appreciate your kind feedback. - Sean
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