Wickes - Maidstone Reviews 

I was looking to redo my bathroom and didn't know where to begin. Richard the Design Consultant was patient, listened, very helpful, finding answers to our concerns, professional, knowledgeable and did everything to help us find a positive solution.

Everything from the initial consultation with Michael in Maidstone to the excellent installation by Jedda and his team was extremely good. The only thing that was a letdown was the confusion over deliveries caused by the delivery company itself

Yos in Maidstone branch was very helpful, she took her time with us

The member of staff Ian in the Maidstone branch was extremely helpful, nothing was too much trouble for him. I have not had such a great customer service experience in years!

Many thanks Jim, your help,advice and recommendations on paint choice was very professional and helpful

Jim at Maidstone branch was excellent. He helped us and found what we were looking for

I had a great experience at Wickes thanks to Jim. He was extremely helpful, patient, and knowledgeable, and took the time to really understand what I needed.
It’s rare to receive such attentive and friendly customer service these days, so I really appreciate his support. Thank you, Jim, for the excellent service — you’re a real credit to Wickes!

Shopped at Wickes store in Maidstone - staff member was extremely helpful (Jim) . Found the items I needed and I’m a very happy customer!

Just been to Wickes and experienced exceptional service from Jim who went out his way to make sure I got the best value for money solution for my diy project.

Mr Richard Moloney

very knowledgeable man spent time and designed the system according to our desire it was perfect. Nothing left after installation & provide throughout service.

We are grateful for he’s Service helpful mind and kindness

Near to get in.helpful staff and friendly.

Jim in the maidstone branch was very helpful and went out of his way to help me

I recently visited the Wickes store in Maidstone, where Jim assisted me, and I was truly impressed with the level of service he provided. Jim was exceptionally helpful, knowledgeable, and attentive throughout my visit.

He took the time to explain everything clearly, answered all my questions, and made sure I found exactly what I needed. His friendly and professional approach made the whole experience smooth and enjoyable.

I’m giving Jim a top rating for outstanding in-store service. He is a real asset to the Wickes team.

Thank you, Jim!

I recently had a kitchen design appointment with Richard. He was very professional and went above and beyond to make sure I had everything we needed. He placed the orders with me and contacted the supplier to arrange a quicker delivery as I needed it asap!

It’s quite nerve racking to make big decisions on your own but Richard really helped me out and everything that’s been delivered has been great!

Would definitely recommend and thank you very much Richard ☺️

Jim! Amazing customer service. He was super helpful, pleasant and very funny. As we left the store, we could hear him joking with another customer. Overall, a great experience.

We recently had our kitchen designed by Richard at Wickes, and I honestly couldn’t recommend him more highly. From start to finish, he was professional, patient, and incredibly knowledgeable — nothing was ever too much trouble. He took the time to really understand how we use our space and came up with clever, practical ideas that completely transformed the layout.

Richard has a brilliant eye for detail and design, but what really stood out was his genuine care — he wanted us to absolutely love our kitchen, and we truly do. Every question, every tweak, every small decision was handled with such attention and kindness. The whole process felt easy and enjoyable, which is no small feat with a renovation!

Thank you, Richard, for helping us create a kitchen that’s not only beautiful but feels completely “us.” We’re beyond thrilled with the result.

Fantastic person at the till called Jim in Maidstone branch! Helped me sort out complicated situation in minutes ! Alex.

Jim at Wickes Maidstone was very helpful and cheerful

We have just designed our bathrooms with Richard, and they turned out amazing 🤩 Installation is to follow shortly, and we cannot wait the design to materialise!
Richard has been a star in listening to us and making our vision into a real project.
I highly recommend Richard's service. We are certainly going back to design our kitchen in the near future :)

Richard Maloney set up the design for us without the need to book an apointment - he was highly knowledgeable and created a great design very efficiently