Dipak is really professional. We received outstanding customer service from this gentleman. He was friendly, patient and helpful, taking the time to answer our questions and make sure we were happy. H... See more
Company replied
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Dipak is really professional. We received outstanding customer service from this gentleman. He was friendly, patient and helpful, taking the time to answer our questions and make sure we were happy. H... See more
Company replied
Deepak the design consultant has been extremely helpful and knowledgeable from the first appointment. Given support/advice with regards our new bathroom. Very patient with me over my choices and nothi... See more
Company replied
"I had a wonderful experience working with Deepak on our kitchen design! He was extremely polite, helpful, and highly experienced. His ideas were fantastic and made a huge difference in helping us... See more
Company replied
Avoid at all costs! - taken 6 months and still no quote with a design which makes any sense. incorrect info and offers given, delayed and then cancelled visits, poor in-store design info and depite tr... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
1 Ash Tree Road, Stirchley, West Midlands, B30 2BJ, United Kingdom
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Staff absolutely fantastic, helpful, polite and professional.
Thank you Michelle and team for all the support.

Reply from Wickes - Stirchley
Alice was able to find items very difficult to locate in the store..
Very helpful and excellent representative of your company

Reply from Wickes - Stirchley
Always great service and friendly staff. Shelly and Becky deserve a pay rise

Reply from Wickes - Stirchley
I ordered things online. It was delivered within 48 hours. Everything was fine. The time slot for delivery was a bit confusing. The tracker said my items had been picked up from store at 10.30am and I was next on the list, but it didn't arrive till nearly 3pm. Otherwise everything was fine.

Reply from Wickes - Stirchley
The staff were really polite and helped me find everything I need . As a group of women walking around the store they where very helpful :) they like to have a laugh and a joke as well :]

Reply from Wickes - Stirchley
Very helpful staff nothing is too much for them. As a bunch of women going round the store for decorating products we needed help =)

Reply from Wickes - Stirchley
I normally visit the store but as i needed 6x4 ft panels that wouldn,t fit in the car i decided to order online. Not only did Wickes have the best price per panel, because I wanted 4 then there was no delivery charge. Ordering on their website was extremely easy as was payment and I had the choice of delivery day which was superb. Communication from them was excellent right up to the point they delivered to my door.
I would recommend Wickes to anyone wanting a reliable and trustworthy company. Well done!

Reply from Wickes - Stirchley
I’ve often been served and helped by Shelley and she always been helpful with a smile and friendly buildery banter. A credit to the team 👍🏻

Reply from Wickes - Stirchley
Always a brilliant experience in this store. A lady called Shelley always goes above and beyond….every.single.time from finding products off the shelves to offering choices I hadn’t thought of. She’s brilliant and incredibly professional. Very funny too! Store is immaculate and I find the new kitchen area works really well. Car 🚙 park has plenty of free space. I love the addition of click and collect. Overall a brilliant shopping experience

Reply from Wickes - Stirchley
I brought a kitchen at Wickes (Stirchley) Shelley helped me find everything I was looking for as I had the measurements but was unsure.
The loveliest lady you could meet, she was very polite and professional.
I couldn’t fault anything, the shop was tidy and shelves were fully stocked. I was also greeted in by the person at the doors and by other staff.

Reply from Wickes - Stirchley
Staff are so helpful everythink you need in one place . Highly recommend .

Reply from Wickes - Stirchley
Best wickes store around , staff always really helpful 👍

Reply from Wickes - Stirchley
Very helpful experience today in Stirchley Wickes from Shelley!
I was struggling to find one or two items she asked me if I was ok and helped out.
Thank you

Reply from Wickes - Stirchley
I visited the store on 27 January for some information on flooring. Shelley was very helpful, informative, and friendly. Will be visiting the store again.
I even had help loading the car from a lovely lad but didn't catch his name.

Reply from Wickes - Stirchley
Served by Shelley, fantastic service with a smile. Extremely helpful with what I needed and helped me find exactly what I needed and gave me great information. Went this evening and she was brilliant

Reply from Wickes - Stirchley
Best service in a long time from Shelley
The lovely lady who helped me today really made my mind up on the tiles I have purchased. She loaded them into my car for my aswell, top customer service and credit to the stirchley store

Reply from Wickes - Stirchley
Really happy with my service and stirchley branch today Shelley was really helpful with picking my paint. Really please with the match

Reply from Wickes - Stirchley
Shelley was very lovely and friendly and gave great tips and advice.

Reply from Wickes - Stirchley
Always find the staff very helpful and professional. There is always someone available to help

Reply from Wickes - Stirchley
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