Wickes - Wolverhampton Reviews 

188
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TrustScore 5 out of 5

4.8

West Street, Off Stafford Road, Wolverhampton West Midlands, WV10 6HT, GB

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See what reviewers are saying

Rated 5 out of 5 stars

I’ve been using the community program to support my classroom and the team at this store have been amazing. They have kindly donate a range of items to help resource our outdoor provision where our 4... See more

Company replied

Rated 5 out of 5 stars

Easy to navigate site Competitively priced goods Not overpriced delivery charge Quick delivery slots available Compost of good quality The driver Mike could not have been more pleasant or he... See more

Company replied

Rated 5 out of 5 stars

Was served by Usha. Really helpful! Came in to get a number of items and she noticed that I come in a lot for general building materials like mortar components, tools, etc. Immediately she recommend... See more

Company replied

Rated 1 out of 5 stars

Do not purchase a bespoke kitchen from Wickes, three weeks after the kitchen we purchased should have been installed we are missing drawers that have not been fitted, have damaged drawer and door fron... See more

Company replied


Company details

  1. Hardware Shop
  2. also in
  3. Bathroom Supply Shop
  4. Kitchen supply shop
  5. Solar Energy Company

About Wickes - Wolverhampton

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • West Street, Off Stafford Road, Wolverhampton, West Midlands, WV10 6HT, United Kingdom

  • +441902313980

4.8

Excellent

TrustScore 5 out of 5

188 reviews

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4.8

All reviews

(188)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

RETURNED ITEM ANXIETY RESOLVED

I wanted to return some unopened ‘floor underlay ‘ and purchase some more laminate flooring . My receipt was 4 weeks out of the return policy . I asked the staff nember if it would be possible to do an exchange and she said ‘no’ because my receipts was out of date - I explained that i did not want a refund , just an exchange but she said she could’t . I asked if she would ask the manager , she said they wouldn't do it but did ask . KIRAN stepped in and let me do the exchange …… his professional and great customer service has enabled me to be a continued, loyal customer of Wickes . Thank you so much Kiran ….. excellent job , i was at fault but you just made it all so easy and seem less , really appreciate it .

12 September 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

We are glad you enjoyed your experience with our team. Navigating store policies when attempting to swap items past the typical timeframe can certainly be stressful, and we appreciate your honesty regarding the purchase details. It is wonderful to know that Kiran was able to step in, assist you with the swap for your project materials, and make the entire process smooth and hassle-free for you. We aim to provide helpful, flexible service whenever possible, and we are happy to hear that this positive encounter made such a strong impression on you. Thank you very much for taking the time to share your feedback with us, and we look forward to assisting you again in the future. -AK

Rated 5 out of 5 stars

I asked for some help off Kiran with my…

I asked for some help off Kiran with my purchase and he stopped what he was doing to assist me. He found the product I needed and talked me through what I was looking for and how to install it. Really appreciated such a friendly service, thank you!

10 October 2026
Unprompted review
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Reply from Wickes - Wolverhampton

We are so pleased to hear about your fantastic experience. It is wonderful to know that Kiran went out of his way to help you find the right item and explained the setup process so thoroughly. We truly appreciate you taking the time to share your kind feedback with us. -AK

Rated 5 out of 5 stars

great customer service

great customer service. big thanks to erin who was especially helpful and pleasant.

16 October 2026
Unprompted review
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Reply from Wickes - Wolverhampton

We are so pleased to hear that you enjoyed such great support during your visit. It is wonderful to know Erin was especially pleasant and provided excellent assistance. Thank you so much for taking the time to share your positive feedback with us. -JG

Rated 5 out of 5 stars

I visited wickes Wolverhampton and was…

I visited wickes Wolverhampton and was served by Vanessa, she was extremely helpful and informative pointing me to the exact items I needed. Very polite and helpful. Thank you

15 October 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi Beverley, We are so pleased to hear that you had such a wonderful visit to our store. It is fantastic to know that Vanessa provided great customer service by being polite, informative, and guiding you right to the products you required. Thank you for taking the time to share your kind feedback with us. - Sean

Rated 5 out of 5 stars

Kitchen design and quote

Kitchen design and quote: Victoria Seabury was the Design Consultant, whom was very pleasant, patient, experienced, skilled in 3D design and was able make our vision a reality by ensuring key appliances was located in accordance with health and safety regulations. The process enabled me to have a practical demonstration of how my choice of work top, colour of cupboard doors and handles looked. I left the meeting with some 3D drawings, an electronic version too and itemised pricelist (no hard sell).

12 October 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Thank you for sharing your feedback with us. We are delighted to hear that your kitchen design consultation went so smoothly and that our consultant was able to turn your vision into reality. It is great to know you enjoyed the interactive process, found the visual demonstrations helpful, and appreciated receiving the detailed plans and transparent pricing without any pressure. -JG

Rated 5 out of 5 stars

Went to Wickes Wolverhampton to get…

Went to Wickes Wolverhampton to get some under carpet boarding. Gary was very helpful. It only cost £5 for delivery and it was with us by 9am the following day. Would recommend.

13 October 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi Martin, Thank you for your review telling us about the great service you had from our Wolverhampton store. We appreciate your review and your business. -DG

Rated 5 out of 5 stars

Absolutely fantastic a very g service…

Absolutely fantastic a very g service from Kiran

14 October 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Thank you for your wonderful review! We are so pleased to hear that Kiran provided fantastic service. We truly appreciate your feedback. -AK

Rated 5 out of 5 stars

Great service and helpful staff and the…

Great service and helpful staff and the discount make it my first choice including a great free sandwhich today from Manjit.

14 October 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi Geoff, we are delighted to hear that you enjoyed our helpful customer service, great discounts, and the extra treat during your visit. Thank you so much for choosing us as your top choice and for taking the time to share your wonderful feedback. -LG

Rated 5 out of 5 stars

My local Wickes

My local Wickes, always on point with customer service.

14 October 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hello, We are thrilled to hear that your local store consistently provides top-quality assistance during your visits. Thank you for taking the time to share your positive experience with us. - FC

Rated 5 out of 5 stars

Best offer frome Kiran

14 October 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

We are glad you enjoyed your experience with our exceptional deal. Thank you for sharing your positive feedback with us. -JG

Rated 5 out of 5 stars

Great service from manjit

14 October 2026
Unprompted review
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Reply from Wickes - Wolverhampton

Hello Muhammad, Thank you for taking the time to share your positive review. We are delighted to hear that you received such wonderful assistance from our team member during your visit. Your kind feedback is greatly appreciated. - FC

Rated 5 out of 5 stars

Came to wickes got great service from…

Came to wickes got great service from manjit and she signed me up to the trade

14 October 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi Cristian, Thank you for taking the time to share your feedback. We are so pleased to hear that you received fantastic service during your visit and that Manjit was able to assist you with setting up your trade account. We truly appreciate your support and look forward to welcoming you back again soon. - Sean

Rated 5 out of 5 stars

Kiran helped me today

Kiran helped me today. Good service. He always happy to help. Thank you

14 October 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

We are so pleased to hear that Kiran provided such friendly and supportive assistance during your visit today. It is wonderful to know they are always ready to assist you. We truly appreciate you taking the time to share your kind feedback with us. -AK

Rated 5 out of 5 stars

I came to wickes and got great service…

I came to wickes and got great service from Manjit

14 October 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi Jaspreet, Thank you for your review about our colleague Manjit in our Wolverhampton store. We are pleased to learn that you received great customer service. We are grateful for your business. -DG

Rated 5 out of 5 stars

Great service from Manjit &got a free…

Great service from Manjit &got a free sandwich. Thank you

14 October 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi Gurbhej. It is wonderful to hear that you had such a positive experience with Manjit and enjoyed the extra treat during your visit. We truly appreciate you taking the time to share your kind feedback with us. - Andrew

Rated 5 out of 5 stars

Very friendly and Manjit was very…

Very friendly and Manjit was very helpful and kind always shop here

14 October 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hello Dara, We are so pleased to hear that you had such a wonderful experience during your visit. It is lovely to know that you received friendly, kind, and helpful service from our team member, and we truly appreciate your continued loyalty and support. - FC

Rated 5 out of 5 stars

I came to Wickes Wolverhamton today & I…

I came to Wickes Wolverhamton today & I was seved by Manjit & Kiran. They told me about the community event & asked me if i use the trade pro app. Was nice to have a friendly face be interested in what I was doing. I also got a free sandwich,thank you!

14 October 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi Amrit, We are so pleased to hear that you had such a wonderful visit and enjoyed interacting with Manjit & Kiran. It is fantastic to know that their friendly service, helpful information about our trade app and local events, and the complimentary treat made your day extra special. Thank you for sharing your positive feedback with us! - Sean

Rated 5 out of 5 stars

Great team !!!!

14 October 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi Kuba,

Thank you for taking the time to leave us this great review! We appreciate your kind words. -Ellysse

Rated 5 out of 5 stars

I came to the wickes today to get some…

I came to the wickes today to get some tiles, and I met Sat who made a trade account for me and helped me, he were so kind and polite.

10 October 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi Manmeet. We are delighted to hear about your great experience while shopping for supplies today. It is wonderful to know that Sat provided such kind, polite, and helpful service while assisting you with setting up your account. Thank you so much for taking the time to share your positive feedback with us. - Andrew

Rated 5 out of 5 stars

Manjit was brilliant and was so helpful…

Manjit was brilliant and was so helpful with her recommendations. Throughly recommend the store!!

10 October 2026
Unprompted review
Wickes - Wolverhampton logo

Reply from Wickes - Wolverhampton

Hi, Thank you for taking the time to share your review with us. We're really pleased to see that, Manjit was brilliant and helpful during your visit, making for a great shopping experience. Thank you again for your kind feedback. - Scott H

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